Mercedes Benz of Mobile

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3060 Dauphin St, Mobile, AL 36606
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Sales: (251) 472-3200

Service: (251) 472-2369

Today 8:30am - 7:00pm
(Open Now)
show business hours
Feb 17, 2017
Julz_2141
Too expensive; would not come down on price.
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Feb 4, 2017
mgw0221
Attentive. Doesn't deal much. Went out of their way when I needed them.
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Dec 5, 2016
LucileAL
Was quick to answer and try to set up appointment but the car sold quickly
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Nov 23, 2016
Wrong information on Advertisement. Mileage on ad is 20k plus, on odometer in pictures showing 24k plus and actual 25k plus. Not a reliable Dealer.
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Response from Mercedes Benz of Mobile:

We apologize for the error on the odometer.  This 2012 Mercedes Benz GL550 had a photo of the odometer showing 24,800 miles.  A customer drove the vehicle to show his wife and the mileage turned over to 25,000.  We are a very reliable Dealer and we love to sell Great vehicles to customers that understand the difference in the miles on a vehicle, from when it gets traded in and when it ultimately sells
Oct 25, 2016
Yes, promptly. Car wasn't what I wanted.
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Response from Mercedes Benz of Mobile:

Hi Frank, Thank you for the opportunity.  Mark
Oct 12, 2016
Very helpful and prompt service!
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Response from Mercedes Benz of Mobile:

Thank you Amy.  Our goal is to give good information to our customers.  Mark
Sep 20, 2016
Wouldn't budge on the trade in or car price. Quickly started suggesting another car and let us walk out without any effort for a deal. Not an awful experience because they were nice people, but as far as working on a deal I'd suggest going somewhere else.
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Response from Mercedes Benz of Mobile:

In an effort to have the most aggressive pricing we put our lowest price on the Internet.  Sometimes we don't allow room to negotiate and we tell our customers that this pricing strategy gets us the most leads.  The vehicle sold to the next customer that found our price was the best based on condition and miles.  Thank you for the opportunity.  
Jun 20, 2016
Excellent experience. Knowledgeable dealership. Excellent pricing.
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May 25, 2016
Very friendly & good experience with sales person.
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Apr 20, 2016
I called and wanted to know the condition of the undercarraige relative to rust. The car was from Alabama, but don't know what affect salt water in the region may have had underneath. Salesman couldn't be bothered looking under the car. Better I should drive from Michigan so I can peek underneath. This would be a major selling point for this vehicle if its completely rust free. And you don't even know. Shame on you, Mercedes.
1 of 1 people found this review helpful.
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Jan 14, 2016
Responded to my emails
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Dec 14, 2015
Mark did a fine job with my trade in. But I have to say Peter Marz is the best. Easy to deal with, no sales pressure. A great car buying experience.
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Response from Mercedes Benz of Mobile:

Thank you James.  We want to provide a "great car buying experience" for everyone.  We look forward to taking great care of you and your family on your next purchase.  Mark
Dec 6, 2015
Good
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Oct 21, 2015
Great exchange. I purchased the vehicle
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Apr 30, 2015
tracey350z
Called quick and was very helpful
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Feb 26, 2015
Very nice on the phone. The car I wanted was sold by someone else while I was on the phone.
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Old Dealer Reviews

Dec 3, 2014
Poor one sentence response that told me to follow up with them.
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Jul 27, 2013
Peter Marx was very helpful when came to answering all my questions about the new 2014 S-class Mercedes Benz and the new 2014 cls 550.
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Jul 13, 2013
Excellent response time and extremely helpful.
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