Mercedes Benz of Mobile

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3060 Dauphin St
Mobile, AL 36606

Sales: (877) 314-3645

Service: (251) 472-2369

Today 8:30 AM - 7:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Mar 3, 2018
Peter and Mark were great!!!!!!!!
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Jan 7, 2018
befaulkner
5
Good quick response sent pictures quickly
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Dec 30, 2017
IUNRLC1
Great service at this dealership: Very courteous and responsive. Thank you, Rick.
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Dec 7, 2017
I made one inquiry on the internet. My call was returned within 2 hours. Lawrence gave me details and we scheduled an appointment. My schedule changed by two hours and they waited for me. The car was ready for us to test drive. The drive was great. They were professional and on point. The car was beautiful too. No pressure was applied after I explained what I was looking for in my forever car. Currently, they are looking for a Mercedes with my specific requirements. A wonderful experience!
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May 17, 2017
My experience was great with Mercedes Benz of Mobile.
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May 8, 2017
Good follow-up before sale.
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Feb 17, 2017
Julz_2141
Too expensive; would not come down on price.
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Feb 4, 2017
mgw0221
Attentive. Doesn't deal much. Went out of their way when I needed them.
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Dec 5, 2016
LucileAL
Was quick to answer and try to set up appointment but the car sold quickly
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Nov 23, 2016
Wrong information on Advertisement. Mileage on ad is 20k plus, on odometer in pictures showing 24k plus and actual 25k plus. Not a reliable Dealer.
1 of 1 people found this review helpful.
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Response from current dealership owner:
We apologize for the error on the odometer.  This 2012 Mercedes Benz GL550 had a photo of the odometer showing 24,800 miles.  A customer drove the vehicle to show his wife and the mileage turned over to 25,000.  We are a very reliable Dealer and we love to sell Great vehicles to customers that understand the difference in the miles on a vehicle, from when it gets traded in and when it ultimately sells
Oct 25, 2016
Yes, promptly. Car wasn't what I wanted.
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Response from current dealership owner:
Hi Frank, Thank you for the opportunity.  Mark
Oct 12, 2016
Very helpful and prompt service!
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Response from current dealership owner:
Thank you Amy.  Our goal is to give good information to our customers.  Mark
Sep 20, 2016
Wouldn't budge on the trade in or car price. Quickly started suggesting another car and let us walk out without any effort for a deal. Not an awful experience because they were nice people, but as far as working on a deal I'd suggest going somewhere else.
6 of 6 people found this review helpful.
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Response from current dealership owner:
In an effort to have the most aggressive pricing we put our lowest price on the Internet.  Sometimes we don't allow room to negotiate and we tell our customers that this pricing strategy gets us the most leads.  The vehicle sold to the next customer that found our price was the best based on condition and miles.  Thank you for the opportunity.  
Jun 20, 2016
Excellent experience. Knowledgeable dealership. Excellent pricing.
1 of 1 people found this review helpful.
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May 25, 2016
Very friendly & good experience with sales person.
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Read 10 old reviews
Apr 20, 2016
I called and wanted to know the condition of the undercarraige relative to rust. The car was from Alabama, but don't know what affect salt water in the region may have had underneath. Salesman couldn't be bothered looking under the car. Better I should drive from Michigan so I can peek underneath. This would be a major selling point for this vehicle if its completely rust free. And you don't even know. Shame on you, Mercedes.
2 of 2 people found this review helpful.
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Jan 14, 2016
Responded to my emails
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Dec 14, 2015
Mark did a fine job with my trade in. But I have to say Peter Marz is the best. Easy to deal with, no sales pressure. A great car buying experience.
1 of 1 people found this review helpful.
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Response from current dealership owner:
Thank you James.  We want to provide a "great car buying experience" for everyone.  We look forward to taking great care of you and your family on your next purchase.  Mark
Dec 6, 2015
Good
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Oct 21, 2015
Great exchange. I purchased the vehicle
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Apr 30, 2015
tracey350z
Called quick and was very helpful
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Feb 26, 2015
Very nice on the phone. The car I wanted was sold by someone else while I was on the phone.
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Dec 3, 2014
Poor one sentence response that told me to follow up with them.
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Jul 27, 2013
Peter Marx was very helpful when came to answering all my questions about the new 2014 S-class Mercedes Benz and the new 2014 cls 550.
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Jul 13, 2013
Excellent response time and extremely helpful.
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