Mercedes-Benz of Fort Wayne

7227 West Jefferson Blvd
Fort Wayne, IN 46804

http://www.mbfortwayne.com

Sales: (260) 383-4042

Service: (866) 432-7200

Today 9:00am - 6:00pm

(Open Now)

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Sales Reviews (11)

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Gerd

May 31, 2017

no decision yet on vehicle but dealer more than professional in iinitial contact

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Kelly

May 6, 2017

Timely response-no purchase.

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Nyla Cole

Apr 30, 2017

So far so good GREAT FOLLOWING UP and very professional!!!! Qasim has been WONDERFUL and has stuck to his word thus far. I am still in the process and whether things turn out or not this place has been very good about phone calls, emails and following up. If my purchase isnt from here it's because I am working on my credit, but nothing against this company. I have been treated as a person and not a credit score and I was given a fair quote on the car I am interested in purchasing. I wasn't expecting this type of treatment... because other dealerships have been offputting so I kept trying and came across this dealership and I am pleased thus far!!

1 of 1 people found this review helpful.

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Daniel

Apr 24, 2017

I drove all the way from Dayton to look at a Red Mercedes C Class, but decided not to purchase the vehicle due to scratches on the outer body that it looked like someone tried to cover up with touch up paint. A Mercedes is a nice vehicle. If it has deep scratches, do the right thing and paint the entire panel so it is back to being a nice vehicle. You touch up a cheap Chevy or Kia, not a Mercedes. On the other side of the coin, Randy, the salesman I spoke too actually gave me $20 to fill up my gas tank to drive back home. He was straightforward and honest, so I would give the service 5 stars. Had to take a star off for there being obvious paint damage besides normal wear and tear that somebody did a poor job of covering up with touch up paint. I was told that all paint damage would be painted over and fixed days before I drove to Fort Wayne and it obviously wasn't. If I knew that, I never would've drove out that far

1 of 1 people found this review helpful.

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Hans

Apr 10, 2017

Really tried to work with me on this beautiful S550 Brett Gump Great Guy very helpful aND patient

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rodney

Mar 22, 2017

Great

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Scott

Nov 28, 2016

Has not responded past initial communication

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William

Nov 22, 2016

Fast and courteous responds. Have not negotiated a deal as yet.

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Response from Mercedes-Benz of Fort Wayne:

Thank you for sharing this feedback with us, William! We look forward to working with you further!

joe

Sep 18, 2016

They responded promptly

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Response from Mercedes-Benz of Fort Wayne:

We're happy you are satisfied with our team, Joe! Thanks for the feedback and let us know if there is anything else we can do for you!

Barbara

Aug 10, 2016

great experience Qasim went over and beyond to find the perfect car for me , 8oo

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Response from Mercedes-Benz of Fort Wayne:

We were happy to help, Barbara! Thank you for giving our team the opportunity to work with you and help you through the decision process. Enjoy your new ride and come back to visit us sometime!

Tom

Feb 2, 2016

Call about this car 3 weeks ago they told me it been wrecked as of today there still trying to sell it

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Response from Mercedes-Benz of Fort Wayne:

Hello Tom, thank you for sharing your thoughts with us. We are actually not trying to sell the vehicle you are referencing; it has been totaled and the reason it is showing as “for sale” is that it is still in our system until the insurance company reimburses us. We apologize for any confusion this may have caused. If you have any further questions or comments for us, please contact our general manager, Paul Webb, at (260) 432-7200. Thank you!

Read 20 old reviews

brian

Sep 10, 2015

Dealer did respond.... CarGurus software has a problem. The staff at Mercedes-Benz of Fort Wayne were outstanding, professional, and did a great job.

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Vania

May 22, 2015

He is cool and helpfull

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Carsof2012

Mar 5, 2015

Great

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Jesse

Feb 15, 2015

Really nice people. Obviously pushy but they took it a little too far. Worked with the bank to get me a great rate, but didn't listen when I said I wanted to do sounds as this was the first place I looked at.

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Stacey

Nov 2, 2014

Very professional and easy to negotiate with. In and out in under an hour!

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Clyde

Sep 6, 2014

Very professional,and the follow up was good.

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THOM

Jul 6, 2014

Great would recommend to my friends

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Hans

Jun 15, 2014

Great people

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Rajiv

Sep 10, 2013

They were very informative and very helpful!

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sony

Aug 26, 2013

they are amazing respond the very next day but unfortunately price was to high for high mileage car

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Susan

Aug 16, 2013

salesman was polite and knowledgeable, not pushy.

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Barbara

Aug 2, 2013

They call me

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Ken

Jun 26, 2013

The dealer was very prompt in responding to my inquiry.

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Pran

May 14, 2013

Great people to deal with, will buy from them again

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Fred

May 1, 2013

Simplest buying experience I've ever had. No hassles, pleasant folks, Great job!

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Melanie

Aug 13, 2012

The service was excellent from the sales representative Erin. After driving four hours I was disappointed that the car did not offer some of the features I expected. The Navigation CD was missing, they only had one key for the car, no owners manual, and the bluetooth feature was missing. Erin did a great job addressing these concerns and resolved all but one issue.

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Carl

Mar 24, 2012

I was very happy with the immediate response I received from Erin Moore, the internet sales director. I sent my request for more information at 10:30 at night, got a response, and scheduled a test drive that night for the next day. Once at the dealership, they were very professional and courteous, and were willing to deal on the vehicle in question beyond the already marked down price. I would do business with them again.

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Jack

Mar 12, 2012

notified that car was sold over the weekend

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gloria

Feb 12, 2012

I purchased a 2008 Mercedes CLK 350 from MB of FW and the service and pricing was outstanding. I live in Indianapolis and they actually bought the vehicle to me for inspection and purchase after I located the car on the CarGurus website. I'm a very satisfied customer of both CarGurus and MB of FW and have shared my experience with friends and colleagues.

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Stan

May 21, 2011

I haven't bought a car yet but Shaun has been very responsive and helpful.

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