Mercedes-Benz of Des Moines

9993 Hickman Rd
Urbandale, IA 50322

Sales: (515) 216-4675

Service: (844) 338-8750

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https://static.cargurus.com/images/forsale/2018/07/13/20/48/2018_audi_a6-pic-2671298600305097540-152x114.jpeg

2018 Audi A6 3.0T quattro Premium Plus Sedan AWD Used Cars in Urbandale, IA 50322

Good Deal
$5,491 BELOW
CarGurus IMV of $55,481

Price: $49,990

Mileage: 6,582

Location: Urbandale, IA 50322

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2018 Audi A6 3.0T quattro Premium Plus Sedan AWD for sale - $49,990, 6,582 miles with Sport Package, Leather Seats, Sunroof/Moonroof, Heat Package, Premium Plus Package, Premium Package, Climate Package
https://static.cargurus.com/images/forsale/2018/02/23/20/34/2017_mercedes-benz_c-class-pic-7173270414111463481-152x114.jpeg

2017 Mercedes-Benz C-Class C 300 4MATIC Used Cars in Urbandale, IA 50322

Good Deal
$3,286 BELOW
CarGurus IMV of $38,276

Price: $34,990

Mileage: 2,444

Location: Urbandale, IA 50322

Average time on market: 53 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2017 Mercedes-Benz C-Class C 300 4MATIC for sale - $34,990, 2,444 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/18/22/17/2017_hyundai_elantra-pic-7582681310237209840-152x114.jpeg

2017 Hyundai Elantra SE Sedan FWD Used Cars in Urbandale, IA 50322

Good Deal
$1,219 BELOW
CarGurus IMV of $13,716

Price: $12,497

Mileage: 28,058

Location: Urbandale, IA 50322

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: Tan Description: Used 2017 Hyundai Elantra SE Sedan FWD for sale - $12,497, 28,058 miles
https://static.cargurus.com/images/forsale/2018/02/10/11/34/2017_mercedes-benz_c-class-pic-5457342294876123858-152x114.jpeg

2017 Mercedes-Benz C-Class C 300 4MATIC Used Cars in Urbandale, IA 50322

Good Deal
$3,158 BELOW
CarGurus IMV of $38,148

Price: $34,990

Mileage: 2,790

Location: Urbandale, IA 50322

Average time on market: 53 days Certified Pre-Owned: No Transmission: Automatic Color: Designo Selenite Gray Description: Used 2017 Mercedes-Benz C-Class C 300 4MATIC for sale - $34,990, 2,790 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/02/23/20/50/2017_mercedes-benz_c-class-pic-7180767834445096228-152x114.jpeg

2017 Mercedes-Benz C-Class C 300 4MATIC Used Cars in Urbandale, IA 50322

Good Deal
$3,149 BELOW
CarGurus IMV of $38,139

Price: $34,990

Mileage: 2,814

Location: Urbandale, IA 50322

Average time on market: 53 days Certified Pre-Owned: No Transmission: Automatic Color: Designo Selenite Gray Description: Used 2017 Mercedes-Benz C-Class C 300 4MATIC for sale - $34,990, 2,814 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/20/08/01/2015_mercedes-benz_slk-class-pic-1607130884111982094-152x114.jpeg

2015 Mercedes-Benz SLK-Class SLK 250 Used Cars in Urbandale, IA 50322

Good Deal
$2,360 BELOW
CarGurus IMV of $34,355

Price: $31,995

Mileage: 20,044

Location: Urbandale, IA 50322

Average time on market: 40 days Certified Pre-Owned: Yes Transmission: Automatic Color: White Description: Used 2015 Mercedes-Benz SLK-Class SLK 250 for sale - $31,995, 20,044 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/01/23/39/2015_mercedes-benz_cla-class-pic-2336996530398146455-152x114.jpeg

2015 Mercedes-Benz CLA-Class CLA 250 4MATIC Used Cars in Urbandale, IA 50322

Good Deal
$1,531 BELOW
CarGurus IMV of $27,489

Price: $25,958

Mileage: 16,180

Location: Urbandale, IA 50322

Average time on market: 30 days Certified Pre-Owned: Yes Transmission: Automatic Color: White Description: Used 2015 Mercedes-Benz CLA-Class CLA 250 4MATIC for sale - $25,958, 16,180 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/19/21/27/2013_mini_cooper-pic-3341228107242014385-152x114.jpeg

2013 MINI Cooper S Used Cars in Urbandale, IA 50322

Good Deal
$987 BELOW
CarGurus IMV of $13,527

Price: $12,540

Mileage: 49,977

Location: Urbandale, IA 50322

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Chili Red Description: Used 2013 MINI Cooper S for sale - $12,540, 49,977 miles with Bluetooth, Sunroof/Moonroof, Heat Package, Premium Package, Alloy Wheels, Climate Package
https://static.cargurus.com/images/forsale/2018/05/15/07/56/2015_chevrolet_silverado_1500-pic-8288733681181808009-152x114.jpeg

2015 Chevrolet Silverado 1500 LT Crew Cab 4WD Used Cars in Urbandale, IA 50322

Good Deal
$1,565 BELOW
CarGurus IMV of $32,555

Price: $30,990

Mileage: 29,431

Location: Urbandale, IA 50322

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Red Description: Used 2015 Chevrolet Silverado 1500 LT Crew Cab 4WD for sale - $30,990, 29,431 miles with Leather Seats
https://static.cargurus.com/images/forsale/2018/02/23/19/54/2017_mercedes-benz_c-class-pic-193806770252665540-152x114.jpeg

2017 Mercedes-Benz C-Class C 300 4MATIC Used Cars in Urbandale, IA 50322

Good Deal
$2,330 BELOW
CarGurus IMV of $37,320

Price: $34,990

Mileage: 5,027

Location: Urbandale, IA 50322

Average time on market: 53 days Certified Pre-Owned: No Transmission: Automatic Color: Hyacinth Red Metallic Description: Used 2017 Mercedes-Benz C-Class C 300 4MATIC for sale - $34,990, 5,027 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/20/07/27/2016_mercedes-benz_e-class-pic-1280088191531102489-152x114.jpeg

2016 Mercedes-Benz E-Class E 350 4MATIC Used Cars in Urbandale, IA 50322

Good Deal
$2,138 BELOW
CarGurus IMV of $39,120

Price: $36,982

Mileage: 28,297

Location: Urbandale, IA 50322

Average time on market: 25 days Certified Pre-Owned: Yes Transmission: Automatic Color: Silver Description: Used 2016 Mercedes-Benz E-Class E 350 4MATIC for sale - $36,982, 28,297 miles with Sunroof/Moonroof, Aluminum Wheels
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2013 Nissan Pathfinder Used Cars in Urbandale, IA 50322

Good Deal
$1,642 BELOW
CarGurus IMV of $15,634

Price: $13,992

Mileage: 90,149

Location: Urbandale, IA 50322

Average time on market: 23 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2013 Nissan Pathfinder for sale - $13,992, 90,149 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/07/14/07/21/2017_audi_q5-pic-785594960259638338-152x114.jpeg

2017 Audi Q5 2.0T quattro Premium Plus AWD Used Cars in Urbandale, IA 50322

Good Deal
$1,937 BELOW
CarGurus IMV of $38,861

Price: $36,924

Mileage: 8,217

Location: Urbandale, IA 50322

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Ibis White Description: Used 2017 Audi Q5 2.0T quattro Premium Plus AWD for sale - $36,924, 8,217 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Technology Package, Bluetooth, Backup Camera, Premium Plus Package
https://static.cargurus.com/images/forsale/2018/06/01/07/25/2017_mercedes-benz_c-class-pic-5901076536146034014-152x114.jpeg

2017 Mercedes-Benz C-Class C 300 4MATIC Used Cars in Urbandale, IA 50322

Fair Deal
$1,726 BELOW
CarGurus IMV of $36,716

Price: $34,990

Mileage: 6,658

Location: Urbandale, IA 50322

Average time on market: 53 days Certified Pre-Owned: No Transmission: Automatic Color: Polar White Description: Used 2017 Mercedes-Benz C-Class C 300 4MATIC for sale - $34,990, 6,658 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2012 BMW 7 Series Used Cars in Urbandale, IA 50322

Fair Deal
$2,439 BELOW
CarGurus IMV of $14,429

Price: $11,990

Mileage: 132,475

Location: Urbandale, IA 50322

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Jet Black Description: Used 2012 BMW 7 Series for sale - $11,990, 132,475 miles with Leather Seats, Sunroof/Moonroof, Power Package, Heat Package, Alloy Wheels, Climate Package
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All reviewers have been verified to have contacted this dealer – Learn More
Apr 4, 2018
GuruY11SM
Very Professonal. We were intrested in a Mercedes GL but it was sold before we could go further. I cannot speak to a purchase from here but they called and sent pictures of the vehicular we were intrested in.
Mar 30, 2018
Dealership contacted me promptly. Unfortunately, the vehicle had already sold.
Jan 14, 2018
Lots of emails and very active interested in selling dealer.
Dec 8, 2017
candybluebar
Excelent patience and kindness, although i doesn’t have the car title since i bought it
Nov 8, 2017
U510024
This dealer returned my email the next day for a vehicle inquiry. They told me the car was getting fixed and they would contact me once it was done. I ended up having to message them on the status. The car was released from the shop and sold before I even knew it was done. I gave them a 2 star for an ok next day response but poor follow-up after that.
1 people found this review helpful.
Nov 6, 2017
Called to purchase. They said if I could put $4000 down it would be mine. I said yeah, no problem. Then they said they could not because they had to inspect the Van ? Then they did not answer the phone for a few days. They called me the next week to say, sorry not available anymore... in reality, they had someone on it, but kept me as a backup.. then disposed of me once they sold it to someone else... Strange behavior for a mercedes dealership.
Oct 2, 2017
Contacted the dealer on Sunday (9-26-17) via the internet and requested the Carfax report. The report was e-mailed to me Monday morning by a internet salesman. We exchanged e-mails during the day and by that afternoon they accepted my offer. Set up a test drive for Thursday and when I arrived ( I live in Minnesota ) the vehicle and salesman John Cameron were waiting at the door. The vehicle had nearly a full tank of gas and had been spotlessly detailed. John answered all my additionally questions and when I had a service record question he got the service manager to speak with me. Never felt any pressure and I would recommend this dealership to others. I would say the entire process was seamless had there not been a financing issue. (My bank said they did not receive the purchase agreement, and the dealership said they had conformation it had been sent). Therefore, I cannot hold this against dealership.
Aug 22, 2017
very crappy service called and set up appt sold the suv before our appt 0 stars dealer
2 people found this review helpful.
Aug 5, 2017
Hermanator013
Good
0 people found this review helpful.
Jul 20, 2017
The vehicle I was interested in was sold, but the vehicle still shows up on online vehicle searches. When called all I was told was it sold. They Did not seem interested in business.
0 people found this review helpful.
Jan 25, 2017
good
0 people found this review helpful.
Dec 4, 2016
Good response from this dealear.
1 people found this review helpful.
Nov 9, 2016
Quick response, helpful
Sep 16, 2016
Response was great as was follow through....
Jul 28, 2016
Never made a connection with their contact person but that was no fault of theirs....a lot going on with us.
Read 13 old reviews
Jun 9, 2016
Alen Zenkovic not only helped me via email, but he was very kind to help us once we reached the dealership. We took the vehicle for a test drive. It had MORE THAN HALF A TANK OF GAS!!! This almost NEVER happens when you take a vehicle for a test drive. That, in itself, gets the dealership a minimum of 3 stars. The vehicle was also spotless inside and out. A much better experience than what we had at another dealership in Coon Rapids, IA. THANK YOU, ALEN!!
2 people found this review helpful.
Jun 3, 2016
They called once. They wasn't supposed to call me back they never did. I finally called them I was told he was working with another customer on the car by email so I just dropped it
Apr 25, 2016
Awesome
0 people found this review helpful.
Mar 9, 2016
Sctienken
Excellent
0 people found this review helpful.
Feb 3, 2016
It's was a okay first time. Felt a bit pressured as the car was scheduled to be sold to another dealership the following business day. I only had a day to choose whether I was able to buy the car or not.
Jan 15, 2016
Dealer very responsive and helpful, providing us with photos, etc.
Sep 16, 2015
Very thorough, customer orientated service.
Sep 14, 2015
After contacting they found the car listed wasn't able to sell based on inspection. You would think this should have been done before listing the car so I wouldn't have to go to the trouble of waiting my time.
May 11, 2015
They've been fine, very pressing with emails, I think I received 3 or 4 in the first few days. It got a little irritating when I said I was just looking but won't be buying until the end of the year.
Apr 12, 2015
Very good sales people that will work for you to make great deal!!
Aug 21, 2014
Horrible horrible experience. They treated us like we were in the wrong place. Im not sure if its because we're minorities, not buying a benz or bmw, or look like we couldn't afford whats on their lot. They did not seem to care about us as consumers, we only did business with them because this was the only vehicle on the market my wife wanted, and with the price and options we couldn't pass it up.
Response from current dealership:
Hello Jsean,
Thank you for choosing Mercedes-Benz of Des Moines, we appreciate your business.
We strive to provide an outstanding customer experience for all of our customers, and apologize that we did not live up to that in your case. I would like to learn more so that we may avoid situations like this in the future and use it for training purposes. Please contact me at your convenience.
Sincerely, Ed Collinet, General Manager.
Jul 27, 2014
A good experience, no pressure, very courteous.
Jan 17, 2012
If you are looking for a new or used BMW buy from this dealer. You will be very happy! [I was not paid to write this review, some things just need to be stated straight forward and up front]

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