Charles Gabus Ford

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Internet Approved, Blue Oval Certified, Quality Checked

4545 Merle Hay Rd
Des Moines, IA 50310

Sales: (888) 622-0359

Service: (877) 873-1561

Today 8:00 AM - 8:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
May 5, 2018
They’re very friendly
Feb 26, 2018
kept in contact. Very friendly. I purchased the car.
Feb 6, 2018
Very nice, quick and helpful!
Feb 3, 2018
Said vehicle was available next someone else had put money down. Was not happy at all with this.
0 people found this review helpful.
Nov 23, 2017
Great people to work with. Quick to respond with information I needed, there weren’t any pictures posted of the vehicle I was interested in, was quick to answer all my questions and provide all information.
1 people found this review helpful.
Oct 23, 2017
Contacted me after I asked about a F-250 Ford. We emailed each other a couple of times then they just quit. After about 4 days I emailed them one more time and still nothing. There is to many dealers to put up with that. I'm done
0 people found this review helpful.
Sep 16, 2017
They did everything great and we are enjoying our vehicles!!!
Jul 17, 2017
Todd Dishman and crew was great with all the process of getting this all taken care of. Made paperwork and everything seamless. Would highly recommend Charles Gabus again.
1 people found this review helpful.
Jul 9, 2017
Great service!
Jul 2, 2017
I drove two hours to look at a vehicle that was described as a very nice truck and no rust when I got there I noticed hail damage and cab corner rust which was never disclose over the phone talked to them 3 times always a nice truck they said.
Jun 28, 2017
Everyone was great to woke with.
Jun 12, 2017
Responded said would send e-mail with pic and answers to questions never did.
0 people found this review helpful.
May 16, 2017
looked at the suburban and it was rusting. Told them l was not interested and they still would email me about it.
Apr 19, 2017
Good dealership. Unable to locate a vehicle that meet all our criteria.
Feb 4, 2017
Misleading dealer, pictures online did not represent condition of the car. Rear seats had photos of a protective seat cover, which stained the leather underneath. When I arrived to look at the car this was never disclosed to me. Dealer refused to correct the issues and wanted to sell car as is without discounting at all. This is not a quality dealership at all and did not want to work with customer. Never working with them again.
4 people found this review helpful.
Jan 14, 2017
The dealer responded quickly and answered the questions I had pertaining to the vehicle I was interested in.
1 people found this review helpful.
Sep 5, 2016
I've enjoyed dealing with Erika Hall at Charles Gabus. She's been easy to contact and very responsive to all my calls, texts and e-mails. It's my pleasure to tell others about her attention to detail, professionalism and never ending commitment to her client! It's been a very positive experience.
1 people found this review helpful.
Read 9 old reviews
Jan 22, 2016
they were quick to respond and not trying to make false promises listened to my needs .
Nov 10, 2015
They have a take it or leave it attitude. They tell you they will work with you to get you in the door, then won't budge. There is no need to visit their dealership. If you like the online price, then buy it. If you try to discuss anything else, then be prepared for them to be rude.
4 people found this review helpful.
Aug 10, 2015
They responded 2min later to my text about the car.
Nov 24, 2014
Great Experience.Recommended.
Oct 20, 2014
They are not a Lincoln dealer and could not warrant the Lincoln MKS I was interested in. They offered a warranty at my expense. I felt they could have negotiated better. Will keep looking.
Aug 20, 2014
Austin parks was a great salesman to work with!! Love, love, love my new car!!!!
Oct 12, 2013
Very nice place and the people were very friendly and helpful a very pleasant experience
Sep 2, 2013
Bought 2nd car here. Had to haggle but saved 3k
Apr 6, 2013
terrible costumer service want there to by a truck for the price that is given to me i was there for 2 hours acting like they don't know what they taking about,,,, went to different dealer

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