Lucky Motors

225 W Roosevelt Rd, Villa Park, IL 60181

Sales: (630) 517-4208

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Featured Listings
https://static.cargurus.com/images/forsale/2017/01/19/06/07/2013_ford_f-150-pic-885852258192624071-152x114.jpeg

2013 Ford F-150 FX4 SuperCrew 4WD Used Cars in Villa Park, IL 60181

Great Deal
$3,702 BELOW
Instant Market Value of $30,592

Price: $26,890

Mileage: 49,313

Location: Villa Park, IL 60181

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: Sterling Gray Metallic Description: Used 2013 Ford F-150 FX4 SuperCrew 4WD for sale - $26,890, 49,313 miles with Bluetooth, Backup Camera, Off Road Package, Tow Package
https://static.cargurus.com/images/forsale/2017/03/13/23/13/2013_volkswagen_jetta-pic-8095865435555878459-152x114.jpeg

2013 Volkswagen Jetta GLI Autobahn Used Cars in Villa Park, IL 60181

Great Deal
$1,642 BELOW
Instant Market Value of $16,532

Price: $14,890

Mileage: 36,775

Location: Villa Park, IL 60181

Certified Pre-Owned: No Transmission: Automatic Color: Candy White Description: Used 2013 Volkswagen Jetta GLI Autobahn for sale - $14,890, 36,775 miles with Bluetooth
https://static.cargurus.com/images/forsale/2017/03/29/11/59/2015_rolls-royce_wraith-pic-8455915142268720805-152x114.jpeg

2015 Rolls-Royce Wraith Base Used Cars in Villa Park, IL 60181

Good Deal
$24,838 BELOW
Instant Market Value of $244,728

Price: $219,890

Mileage: 5,245

Location: Villa Park, IL 60181

Certified Pre-Owned: No Transmission: Automatic Color: Sapphire Black Description: Used 2015 Rolls-Royce Wraith Base for sale - $219,890, 5,245 miles
https://static.cargurus.com/images/forsale/2017/01/19/06/07/2013_land_rover_range_rover_sport-pic-5909237399484747590-152x114.jpeg

2013 Land Rover Range Rover Sport HSE LUX Used Cars in Villa Park, IL 60181

Good Deal
$1,682 BELOW
Instant Market Value of $35,672

Price: $33,990

Mileage: 60,151

Location: Villa Park, IL 60181

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Fuji White Description: Used 2013 Land Rover Range Rover Sport HSE LUX for sale - $33,990, 60,151 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Luxury Package
https://static.cargurus.com/images/forsale/2017/03/13/20/55/2014_mercedes-benz_sl-class-pic-5846265653703645155-152x114.jpeg

2014 Mercedes-Benz SL-Class SL 550 Used Cars in Villa Park, IL 60181

Fair Deal
$2,268 BELOW
Instant Market Value of $58,158

Price: $55,890

Mileage: 28,249

Location: Villa Park, IL 60181

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2014 Mercedes-Benz SL-Class SL 550 for sale - $55,890, 28,249 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2017/03/04/05/10/2015_land_rover_range_rover_sport-pic-4789012119339877207-152x114.jpeg

2015 Land Rover Range Rover Sport HSE Used Cars in Villa Park, IL 60181

Fair Deal
$1,244 BELOW
Instant Market Value of $63,234

Price: $61,990

Mileage: 22,409

Location: Villa Park, IL 60181

Average time on market: 34 days Certified Pre-Owned: No Transmission: Automatic Color: Loire Blue Description: Used 2015 Land Rover Range Rover Sport HSE for sale - $61,990, 22,409 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Navigation System, SE Package, Luxury Package
https://static.cargurus.com/images/forsale/2017/04/27/16/04/2014_cadillac_xts-pic-8640872926632372251-152x114.jpeg

2014 Cadillac XTS Luxury AWD Used Cars in Villa Park, IL 60181

Fair Deal
$866 BELOW
Instant Market Value of $23,356

Price: $22,490

Mileage: 63,811

Location: Villa Park, IL 60181

Average time on market: 40 days Certified Pre-Owned: No Transmission: Automatic Color: Black Raven Description: Used 2014 Cadillac XTS Luxury AWD for sale - $22,490, 63,811 miles with Backup Camera, Sunroof/Moonroof, Remote Start, Navigation System
https://static.cargurus.com/images/forsale/2017/03/13/22/00/2008_ferrari_f430-pic-6623007533815753502-152x114.jpeg

2008 Ferrari F430 2 Dr Spider Used Cars in Villa Park, IL 60181

Fair Deal
$4,732 BELOW
Instant Market Value of $153,722

Price: $148,990

Mileage: 6,512

Location: Villa Park, IL 60181

Certified Pre-Owned: No Transmission: Automatic Color: Silverstone Gray Description: Used 2008 Ferrari F430 2 Dr Spider for sale - $148,990, 6,512 miles with Navigation System, Bluetooth
https://static.cargurus.com/images/forsale/2017/01/04/23/29/2009_jaguar_xk-series-pic-8574413231955384906-152x114.jpeg

2009 Jaguar XK-Series Portfolio Convertible Used Cars in Villa Park, IL 60181

Fair Deal
$1,580 BELOW
Instant Market Value of $27,570

Price: $25,990

Mileage: 84,851

Location: Villa Park, IL 60181

Certified Pre-Owned: No Transmission: Automatic Color: Shadow Grey Description: Used 2009 Jaguar XK-Series Portfolio Convertible for sale - $25,990, 84,851 miles with Navigation System, Leather Seats
https://static.cargurus.com/images/forsale/2017/04/28/03/02/2013_mini_countryman-pic-2204633970046582260-152x114.jpeg

2013 MINI Countryman S Used Cars in Villa Park, IL 60181

Fair Deal
$357 BELOW
Instant Market Value of $16,847

Price: $16,490

Mileage: 40,712

Location: Villa Park, IL 60181

Average time on market: 41 days Certified Pre-Owned: No Transmission: Automatic Color: Blazing Red Description: Used 2013 MINI Countryman S for sale - $16,490, 40,712 miles with Bluetooth, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/03/13/20/45/2014_acura_mdx-pic-4433701622041583751-152x114.jpeg

2014 Acura MDX Tech Pkg Used Cars in Villa Park, IL 60181

Fair Deal
$343 BELOW
Instant Market Value of $30,233

Price: $29,890

Mileage: 42,248

Location: Villa Park, IL 60181

Average time on market: 24 days Certified Pre-Owned: No Transmission: Automatic Color: Crystal Black Pearl Description: Used 2014 Acura MDX Tech Pkg for sale - $29,890, 42,248 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Technology Package
https://static.cargurus.com/images/forsale/2017/04/15/00/27/2017_infiniti_qx70-pic-1372444791359941178-152x114.jpeg

2017 INFINITI QX70 AWD Used Cars in Villa Park, IL 60181

Fair Deal
$904 BELOW
Instant Market Value of $40,894

Price: $39,990

Mileage: 11,296

Location: Villa Park, IL 60181

Certified Pre-Owned: No Transmission: Automatic Color: Black Obsidian Description: Used 2017 INFINITI QX70 AWD for sale - $39,990, 11,296 miles with Bluetooth, Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/04/02/06/40/2014_bmw_7_series-pic-4131933609791720437-152x114.jpeg

2014 BMW 7 Series 750Li xDrive Used Cars in Villa Park, IL 60181

Fair Deal
$752 BELOW
Instant Market Value of $42,742

Price: $41,990

Mileage: 50,096

Location: Villa Park, IL 60181

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Black Sapphire Metallic Description: Used 2014 BMW 7 Series 750Li xDrive for sale - $41,990, 50,096 miles with Sunroof/Moonroof, Executive Package, Navigation System, Adaptive Cruise Control, Alloy Wheels, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2016/12/22/03/17/2013_chrysler_200-pic-7338799264064073292-152x114.jpeg

2013 Chrysler 200 Limited Used Cars in Villa Park, IL 60181

Fair Deal
$208 BELOW
Instant Market Value of $12,198

Price: $11,990

Mileage: 46,849

Location: Villa Park, IL 60181

Average time on market: 47 days Certified Pre-Owned: No Transmission: Automatic Color: True Blue Pearl Description: Used 2013 Chrysler 200 Limited for sale - $11,990, 46,849 miles with Navigation System
https://static.cargurus.com/images/forsale/2017/04/16/00/16/2010_mercedes-benz_cl-class-pic-197951255932991579-152x114.jpeg

2010 Mercedes-Benz CL-Class CL 550 4MATIC Used Cars in Villa Park, IL 60181

Fair Deal
$426 BELOW
Instant Market Value of $35,416

Price: $34,990

Mileage: 32,291

Location: Villa Park, IL 60181

Certified Pre-Owned: No Transmission: Automatic Color: Diamond White Metallic Description: Used 2010 Mercedes-Benz CL-Class CL 550 4MATIC for sale - $34,990, 32,291 miles with Premium 2 Package, Backup Camera, Navigation System, Alloy Wheels
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Apr 6, 2017
Great
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 23, 2017
lma1266
Mike, at Lucky Motors was awesome! It was a bit unnerving for me to buy a car sight-unseen, but I am super happy with my purchase. It was a great experience, and I would not hesitate to do business with them again!!!! Quick delivery of my vehicle.
2 of 3 people found this review helpful.
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Mar 18, 2017
Jeffrey Guido Sales Consultant is an outstanding individual. He communicated with me very regular keeping me well informed.all through the process of deciding on whether to buy this vehicle. He responded almost immediately to my email questions and went above and beyond working with me on all of my questions. Lucky Motors is "Lucky" no pun intended to have him. I am 69 years of age and have dealt with many dealerships and sales people, but none as efficient as Jeffrey Guido Sales Consultant. Great experience.
2 of 2 people found this review helpful.
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Mar 8, 2017
rttexas
Couldn't get around $500.00 deposit they wanted before car was inspected.
1 of 1 people found this review helpful.
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Feb 11, 2017
Rrunner_23
Great job did everything over the phone was in and out in less then a half hour
2 of 2 people found this review helpful.
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Feb 7, 2017
Vehicle described was not correctly advertised vehicle was a Freightliner and was advertised as a Mercedes-Benz
1 of 2 people found this review helpful.
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Jan 13, 2017
Worst dealer experience, I ever had. I have an excellent credit score, but thin history. This was made clear to them from the start! I told them, that I don't want them to abuse of the inquiries, because the last time I was at a dealership, they did 5 hard inquieries and I don't want that! Mike, the sales manager, said that those guys were amatures and that he can get anyone approved. He was bragging about how he got people approved, who were rejected previously and that he's got the magic! Well, they ended up making SIX hard inquieries and still couldn't get me approved! So if the others are amatures with 5, what does that make them? I think they are arrogant, careless salesmen and should not be trusted. After I went back for my deposite, they kept me there for 3 hours, trying to sell me some used and abused, high priced SUVs. Never want to deal with them again!
15 of 16 people found this review helpful.
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Dec 13, 2016
Saul and his team were extraordinary. Definitely recommend lucky motors
0 of 1 people found this review helpful.
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Dec 6, 2016
They have great help getting you in a car
1 of 2 people found this review helpful.
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Nov 26, 2016
Blackkatt73
Friendly and eager to help. No questions asked test drive. They had the car of choice ready to test drive parked at the front door by the time I made it there. Good service!
2 of 2 people found this review helpful.
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Nov 8, 2016
Contacted me within minutes an the owner called me personally to discuss what he needed to do to sell me the truck. Going in to test drive this vehicle Friday an we will go from there.
1 of 2 people found this review helpful.
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Nov 3, 2016
Very good
1 of 2 people found this review helpful.
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Oct 15, 2016
I did make a deal and kept getting a different person to work with (four). It seem to take 24 hrs to get any response via email, phone or there make a deal. Very nice folks, not willing to move on the price of there cars. Made an offer again 19 hrs ago with no response. They did take time to talk to me but I felt like It was the normal car salesmen tackticts.
1 of 1 people found this review helpful.
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Oct 7, 2016
Dean was great and responded to all my queries although ultimately another customer bought the car I wanted.
0 of 1 people found this review helpful.
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Sep 29, 2016
Responsive and provided necessary information requested. No complaints.
0 of 1 people found this review helpful.
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Sep 23, 2016
Dealer contacted me immediately! I even had a call from the sales manager the next morning. Went in test drove the car and wrapped up the deal in about 2 hours! This car is so classy!
0 of 1 people found this review helpful.
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Sep 21, 2016
Exelent
0 of 1 people found this review helpful.
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Sep 20, 2016
Dean was super helpful and was very thorough.
0 of 1 people found this review helpful.
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Aug 27, 2016
He contacted me but decided I wanted a newer car. Would deal with them if they get what I am looking for
0 of 1 people found this review helpful.
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Aug 24, 2016
Car is not available. Not sure why the car is on the site.
1 of 2 people found this review helpful.
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Aug 21, 2016
Very responsive, communicative and helpful with every single question I had, about several vehicles!
Is this review helpful? Yes | No
Aug 12, 2016
Made offer by email and got back in 12 hours saying they would get me a sale response shortly and got message again thanking me for my offer however vehicle sold that day for asking price. They offered to contact me if I would like for same or similar vehicles.
Is this review helpful? Yes | No
Aug 11, 2016
aweldum
Nick was very helpful and willing to get me a good estimate on monthly payments given a soft pull on my credit and adequate description and VIN on my trade. Very respectful and cognoscente of the stigma people have dealing with used car sales. He did an amazing job at getting the numbers i wanted info on and checking out the vehicle to confirm or deny options as i hadn't seen mention of them or conflicting information from pictures to description. I may not be purchasing a vehicle today , however, Lucky motors has my business when the time is right financially.
0 of 1 people found this review helpful.
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Aug 10, 2016
Very good experience
1 of 2 people found this review helpful.
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Jul 27, 2016
Everyone was very nice. I bought the car and love it!
0 of 1 people found this review helpful.
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Jul 2, 2016
Treated me well. Truck I looked at was more beat up than the photos showed
0 of 1 people found this review helpful.
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Jun 29, 2016
Responded very quickly great service
Is this review helpful? Yes | No
Jun 19, 2016
The Response form dealership was fast and courteous
Is this review helpful? Yes | No
Jun 11, 2016
e-mailed and the dealership, called, e-mailed and texted.
Is this review helpful? Yes | No
Jun 10, 2016
dogface404
Great customer service
Is this review helpful? Yes | No
Jun 2, 2016
Very friendly. Set up appointment to see car.
Is this review helpful? Yes | No
Jun 2, 2016
This was my first time ever buying a car online and I'd like to say I was impressed with the response time and how quickly Mike, my sales guy, put me in the car over 1,000 miles away. I live in NY and the car was in Illnios. I had the car within a week of all the paper being completed. Lucky Motors is a great family oriented dealership that will take care of in an instance. Look forward to see what other machines they might have in the coming years.
1 of 2 people found this review helpful.
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May 1, 2016
Talked with salesperson and was very informative.
0 of 1 people found this review helpful.
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Response from Lucky Motors:

Thank you for your review Cutis.  Is there anything we could have done differently to earn a 5-Star review?
Apr 29, 2016
Did not purchase. However they responded via phone calls and emails.
0 of 1 people found this review helpful.
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Response from Lucky Motors:

Thank you for your review John.  Is there anything we could have done differently to earn a 5-Star review?
Apr 21, 2016
Quick to respond. Very helpful. Great follow through.
Is this review helpful? Yes | No

Response from Lucky Motors:

Thank you for your 5-Star Review Rob!  We appreciate your business!
Apr 6, 2016
They knew about the particulars of the car.
Is this review helpful? Yes | No
Apr 6, 2016
Great
Is this review helpful? Yes | No

Response from Lucky Motors:

Thank you for your 5-Star Review Monica!  We appreciate your business!
Mar 20, 2016
Don't do deposit!!! Had 500 deposit down on a truck. I had my cashiers check already made from my bank and set up to go pick up the truck Saturday morning. And they sold it Friday! That's terrible way to do business!!!
5 of 5 people found this review helpful.
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Response from Lucky Motors:

We're sorry to hear that your experience with us wasn't positive.  Please reach out to me, Chris Wright (owner), directly.  My cell is 847-909-9999.  I make myself available so that if there's ever an issue it can get resolved immediately.  Thank you.
Mar 8, 2016
Excellent follow up.
0 of 1 people found this review helpful.
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Response from Lucky Motors:

Thank you for your 5-Star Review Dennis, we appreciate your business!
Mar 5, 2016
Very nice, but we couldn't agree on a price
0 of 1 people found this review helpful.
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Response from Lucky Motors:

Thank you for your review Michael.  Is there anything we could have done differently to earn a 5-Star review?
Feb 27, 2016
fine, actually looking for an OUTSTANDING deal, this wasn't it...
0 of 1 people found this review helpful.
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Feb 24, 2016
100% very great very helpful and kind
0 of 1 people found this review helpful.
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Response from Lucky Motors:

Thank you for your awesome 5-Star Review!  We appreciate your business!
Feb 21, 2016
My online offer was accepted. I called the finance manager and worked out all the numbers. when I got there 4 people kept me waiting for around 1 and half hour, then they told me they couldn't sell me the car for the price they accepted and that I have to come up with more cash money. I left and never went back. I would not recommend this dealer to a friend.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Lucky Motors:

We're sorry to hear that your experience with us wasn't positive.  Please reach out to me, Chris Wright (owner), directly.  My cell is 847-909-9999.  I make myself available so that if there's ever an issue it can get resolved immediately.  Thank you.
Feb 12, 2016
Spoke with salesman Mike,put deposit down and made arrangements to pick truck up,and the still sold it to another customer!
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Lucky Motors:

We're sorry to hear that your experience with us wasn't positive.  Please reach out to me, Chris Wright (owner), directly.  My cell is 847-909-9999.  I make myself available so that if there's ever an issue it can get resolved immediately.  Thank you.
Feb 3, 2016
Very quick
0 of 1 people found this review helpful.
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Jan 22, 2016
Great Job I love my E550
0 of 1 people found this review helpful.
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Response from Lucky Motors:

Thanks, Ben! We love hearing from satisfied clients. Glad you're liking the E550!
Jan 15, 2016
Prompt response. Nice guy with helpful info. Did not mess around with lame excuses or waste my time. I would call them again if they had the vehicle I was looking for.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Lucky Motors:

Thanks, Chuck! We love hearing from people who had positive experiences here. Hopefully we'll see you in the future!
Jan 13, 2016
Went to see the car - and twice it wasn't there? Both times - I was told to come back tomorrow... They'll be waiting for a while!
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Lucky Motors:

Mark-- Sorry you had an experience that is not up to our exacting standards-- perhaps some wires got crossed here. Please email chris@luckymotors.com and we'll try to make it right.
Jan 3, 2016
deedlesma
Tom was helpful and willing to work with me!
0 of 1 people found this review helpful.
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Response from Lucky Motors:

Thanks, deedlesma! We'll pass the compliment along to Tom!
Dec 6, 2015
Really great prices..willing to work with you. great contact. would recommend them to others car we were looking at a little out of our price range.
0 of 1 people found this review helpful.
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Response from Lucky Motors:

Thanks, Rachelle! We're always glad to hear when people have good experiences, even if they don't end up buying anything!
Dec 4, 2015
beejman57
5
Very nice
0 of 1 people found this review helpful.
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Response from Lucky Motors:

Thanks so much for the review! We're always happy to hear from satisfied customers.
Nov 19, 2015
Good customer service. Tom and Sam worked patiently with me until I got a good deal for the 2013 Toyota Tundra. I'm very satisfied with my purchase and the customer service.
0 of 1 people found this review helpful.
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Response from Lucky Motors:

Thanks so much, Gregorio! Enjoy the Tundra, and we'll pass the compliments along to Tom and Sam!
Oct 21, 2015
Nice people! Didn't make a deal, but parted on very good terms. I would include them in my next car search.
0 of 1 people found this review helpful.
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Response from Lucky Motors:

Thanks so much, Scott! We're looking forward to seeing you soon.
Sep 25, 2015
Very good
0 of 1 people found this review helpful.
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Response from Lucky Motors:

Thanks so much for the review, Tony!
Sep 18, 2015
I enjoyed the no pressure sales experience as well as how they take care of their customers.
Is this review helpful? Yes | No

Response from Lucky Motors:

Thanks, Greg! We pride ourselves on having a very low pressure and friendly environment here.
Sep 14, 2015
Robert your salesman is always calling me and making sure I'm ready to come buy the truck but it's priced $2000 over compared to others I've rated and compared , I've asked him when are they going to lower the price and I'll be there asap to buy it. He hasn't called me in a week so far wondering what's up ??
Is this review helpful? Yes | No

Response from Lucky Motors:

Ryan-- Seems like there has been a miscommunication here. Please email chris@luckymotors.com and we'll clear it all up!
Sep 7, 2015
Toocool
E mail an called me really fast
Is this review helpful? Yes | No

Response from Lucky Motors:

Thanks for the review! We pride ourselves on our quick service.
Jul 6, 2015
Very good.
Is this review helpful? Yes | No

Response from Lucky Motors:

Thanks, Daniel! We appreciate the review!
Jun 30, 2015
spilled coffee on himself but responded and was willing to make a deal
Is this review helpful? Yes | No

Response from Lucky Motors:

Thanks for the review, Atlanta! We're always happy to hear from our customers. We'll be sure to be more careful with our coffee next time!
Jun 9, 2015
Quick response
Is this review helpful? Yes | No

Response from Lucky Motors:

Thanks, Yoyo! We pride ourselves on fast service.
Jun 9, 2015
I was very specific to not call me on my cell unless we had agreed on a time to do so. A salesman named Will called me several times without my consent. If they can't follow simple directions, how can they be trusted with the purchase of a car? I found and purchased a 2010 535 BMW elsewhere and I love it!
Is this review helpful? Yes | No

Response from Lucky Motors:

Alex-- We're very sorry your experience was not up to our usual standards. Looks like there was a miscommunication somewhere. Please email chris@luckymotors.com and we'll try to resolve it!
Jun 5, 2015
After providing all the financial info to show we could easily pay the monthly payments for any one of three vehicles chosen, they refused to work with us pursuant to an incomplete 'credit report' from the three credit agencies! So they lost a sale from us.
1 of 1 people found this review helpful.
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Response from Lucky Motors:

Jerome-- It appears as if some wires got crossed here. We're sorry for the confusion, and for the fact that it led to a negative experience. Please email chris@luckymotors.com and we'll try to clear everything up!
Jun 1, 2015
I had a great ecperience with lucky motors , Nick was courtious and knowledgable ,very professional. I would reccomend them.
Is this review helpful? Yes | No

Response from Lucky Motors:

Thanks so much for the great review, Chris! We'll pass the compliment along to Nick.
May 27, 2015
mike and the staff were very helpful I would definitely recommend them to someone else very happy with the car I purchased when I hit the lottery I'll be coming back !!
Is this review helpful? Yes | No

Response from Lucky Motors:

Thanks for the review, JT! We're so glad you're happy with the car.
May 4, 2015
Very friendly staff, nothing like your typical stuffy car sales men. Fellow car enthusiasts make the experience that much more enjoyable.
Is this review helpful? Yes | No

Response from Lucky Motors:

Thanks so much for the review, Christopher! We're all car lovers here, so we always appreciate being able to share that knowledge with customers.
May 3, 2015
I was promised they were going to send me the other key fob and a center cap for one of the rims. Nothing has been sent. I was told the car was going to have some scratches buffed out, they weren't, I had to send the car back 4 times before they got it OK. I also was told the car would have a full tank of gas, it was almost empty. Then I left with just a half a tank. Mike the salesman that made all of these promises has yet to contact me. They have a nice selection of cars but once you can get your paper work filled out, which they don't seem to be in a hurry to do. You are forgotten before you hit the first red light.
1 of 1 people found this review helpful.
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Response from Lucky Motors:

Steve-- We really do pride ourselves on our customer service, and we're so sorry your experience didn't measure up to our expectations of ourselves. Please contact chris@luckymotors.com and we will do our best to make it right.
Read 24 old reviews
Apr 30, 2015
Good experience.
Is this review helpful? Yes | No

Response from Lucky Motors:

Thanks so much for the review, Phyllis! We're glad you had a great experience here.
Apr 24, 2015
Really good service they reply me email in minutes
Is this review helpful? Yes | No

Response from Lucky Motors:

Thanks, Juan! We pride ourselves on our fast and friendly service.
Apr 23, 2015
They really help me out in my Situation that I had : very glad I Chose this dealership great job !! Will come again (( MIKE & ALLEN WAS A GREAT HELP : again thank you !!! For your help
Is this review helpful? Yes | No

Response from Lucky Motors:

Andre-- Thank you so much for the great review! We'll be sure to pass your praise along to Mike and Allen.
Apr 2, 2015
Calles back. Interested to sell.
Is this review helpful? Yes | No

Response from Lucky Motors:

Thanks so much for the review, Rodrigo! We always love hearing from our clients.
Mar 12, 2015
Dealer never followed up . No description of car and no real help from dealer.
1 of 1 people found this review helpful.
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Response from Lucky Motors:

Hey there Cal-- We're sorry your experience wasn't up to our usual standards. Looks like there was a breakdown in communication. Please email chris@luckymotors.com and we'll try and make it right.
Mar 9, 2015
mistapalmer727
I purchased the Acura from Lucky Motors. Very friendly and helpful. Service was very quick. I paid cash, so I was only in there for 15 minutes. Car is in great condition and was as described in photos. Even held the car for me with a small, reasonable deposit until I could get out there with the check. Would definitely do business with Lucky Motors again.
Is this review helpful? Yes | No

Response from Lucky Motors:

Thanks for the review, Mistapalmer727! Enjoy your Acura!
Feb 12, 2015
Timing is everything, once the deal is done, so are the personnel at the dealership. Even with a paid transport you still ate in the dark about the vehicle and the anticipated delivery. Never again.
Is this review helpful? Yes | No

Response from Lucky Motors:

Brian-- We really do pride ourselves here on our customer service. We're sorry your experience didn't measure up, so please email chris@luckymotors.com and we'll try and solve your problem.
Jan 30, 2015
The sales person was helpful, but the sales Manager did not attempt to get me financed and he did not speak to me or attempt to make himself friendly. I dont believe he cared if I patronized Lucky Motors or not. They should change their name to "Unlucky Motors"!
Is this review helpful? Yes | No

Response from Lucky Motors:

Hey there Louis-- It looks like there was a breakdown of communication here. Please email chris@luckymotors.com and we'll try to make it right.
Jan 27, 2015
Excellent dealership. Top notch, car folks. They really go the extra mile. From the sales, to the Finance, you won't be disapointed. Can't wait to buy our next car, from Roman, and Alan in Finance, they really, understand, the art of deal. I would let my wife, go in to the dealership alone, to buy. They are patient and willing to make the deal happen. GREAT FOLKS!!!!!
Is this review helpful? Yes | No

Response from Lucky Motors:

Bart-- Thank you so much for the great review. We do our best to take care of all of our customers here, and we're so glad you had a great experience. Hopefully we'll be seeing you again!
Jan 26, 2015
Lucky Motors is a Gr8 Company that offers good service from the sales staff. They call,e-mail,& een text you,to connect with you,& make you feel "appreciated" for patronizing their Business. May you all have MUCH success in the coming years.
Is this review helpful? Yes | No

Response from Lucky Motors:

Cass-- Wow! Thanks so much for the great review. We always appreciate hearing from our customers. We hope to see you back here soon!
Jan 19, 2015
I never trusted used car salesmen and they reinforced my opinion.... They gave me $7000 for my trade in saying would be hard to sell ...they listed it as EXCELLENT car $12,000 ...I got screwed !!!!!!!!!!!!
2 of 2 people found this review helpful.
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Response from Lucky Motors:

Tim-- We're sorry that your experience did not match with our expectations of ourselves. Please email chris@luckymotors.com and we'll try and make things right.
Jan 6, 2015
andysgr
Purchased the car very happy
Is this review helpful? Yes | No

Response from Lucky Motors:

Hey there andysgr-- Thanks so much for the review! We're so glad you're enjoying your car.
Nov 30, 2014
Car got sold. ... but good experience
Is this review helpful? Yes | No

Response from Lucky Motors:

Thanks for the review, Gautam-- hopefully we are able to put you in the driver's seat of your dream car soon!
Nov 3, 2014
Made an appointment to see the car through email, and I was told the car would be ready for me Saturday. When I arrived the car was not ready it was in a room with other cars infront of it. It would have been a major undertaking to even go for a test drive, wich was not offered. It still had fingerprints on the navigation system, I also noticed that the tires on the car didn't match, one odd brand name on the passenger rear. I was still ready to deal but was told that Month end was Oct 31. Therefore they would need to be at their asking price. They did offer to replace the odd tire on the car leaving the car with one new tire and three used matching tires. Not what I was expecting for a used almost $40k car! I am sorry I drove 1.5 hrs to experience this!
1 of 1 people found this review helpful.
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Response from Lucky Motors:

Thank you for stopping in to check out the Shelby GT 500 you were interested in. This vehicle was ready for viewing and is kept indoors with our other our high end and specialty vehicles, out of the elements and away from mother nature, which we hope you can appreciate. We did offer to replace the tire for you and it only would've taken a few minutes to take the vehicle out. This GT 500 is priced at $39,889 and I believe that you offered the salesman $32,000. We have our vehicle competitively priced with the market already, $2,561 under the market according to CarGurus, which makes it a GOOD D
 More ...
Oct 25, 2014
Salesman responded via telephone right away but the vehicle didn't have the features I was looking for.
Is this review helpful? Yes | No

Response from Lucky Motors:

Thank you for considering Lucky Motors for your next vehicle purchase!! We are sorry that the vehicle was not equipped the way you needed it, but we do have our buyers out looking for vehicles all the time and could always help find you the right one. Please let us know if you are still in the market and we can find you the vehicle you are looking for. Thanks!! Lucky Motors
Sep 3, 2014
Very nice place salesmen polite and very helpful. Very nice cars.
Is this review helpful? Yes | No

Response from Lucky Motors:

Thanks for the review, Eusebio! We pride ourselves on having a friendly and helpful staff.
Aug 25, 2014
Called them, have conversations via messages. They suddenly never called me back. The moment I called them back they told me that the car was already sold.
Is this review helpful? Yes | No

Response from Lucky Motors:

Samuel-- We're so sorry you had a negative experience, it seems like there was a communication breakdown here. Please email chris@luckymotors.com and we'll try to make it right.
Jul 26, 2014
good
Is this review helpful? Yes | No

Response from Lucky Motors:

Hey there, Dayanne! Thanks so much for the review.
Jul 11, 2014
bought vehicle
Is this review helpful? Yes | No

Response from Lucky Motors:

Thanks for the review, Mike! Enjoy your car!
Jul 6, 2014
Tried to get me to put a larger down payment down after I said I had 9,000.They kept trying to sell me cars I didn't want.
Is this review helpful? Yes | No

Response from Lucky Motors:

Marteaz-- We're sorry that your experience was more stressful than usual. We pride ourselves on having a stress free, non-pushy environment, so please email chris@luckymotors.com and we'll try to make it right.
Jun 23, 2014
Good Communication from the very beginning. Really good cars in stock.
Is this review helpful? Yes | No

Response from Lucky Motors:

Thanks, Kyle! We appreciate the review. Glad you like our inventory!
Jun 1, 2014
Formelli1
25
Prices are high compared to other dealers selling the same vehicles in the market.
Is this review helpful? Yes | No

Response from Lucky Motors:

Hey there Formelli1-- We pride ourselves on carrying cars at a fair, competitive, and reasonable price. If you have any other questions, please feel free to email chris@luckymotors.com.
Dec 19, 2013
The salesman Rob was very knowledgeable and price was reasonable.
Is this review helpful? Yes | No

Response from Lucky Motors:

Thank you, Rodney! We appreciate the review.
Oct 10, 2012
I was contatcted and purcahsed a car The company did a total 180 on me once the purchase was complete. Only gave us 1 key. I requested a 2nd key and still no key. It's been over weeks. I asked for the cigarette lighter that goes to the car, still no cigarette lighter. I asked for the brackets that goes on the front license plates, still no brackets. I've made attempts to get this fixed. I feel as if I am being totally ignored now. NEVER will purchase anything else from salesperson. Made promises and did not follow through.
1 of 1 people found this review helpful.
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Response from Lucky Motors:

Valerie-- We're so sorry you had a negative experience here. We appreciate feedback, and pride ourselves on customer service, so please email chris@luckymotors.com and we'll try to make it right.

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