Lost Pines Toyota

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806 Hwy 71 W, Bastrop, TX 78602
Map & Directions

Sales: (512) 308-6292

Service: (512) 308-3735

Today 8:30am - 8:00pm
(Closed Now)
show business hours
Nov 27, 2016
Called to see about availability of a used car on their lot. Drive 2 hours to look at it and they said it was having engine problems and going to auction. Tried to show us a new care twice the price instead.
4 of 4 people found this review helpful.
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Nov 26, 2016
Not good. Never returned any of my 3 phone calls. On the 3rd attempt to get info on a vehicle we wanted to look at, the person who I spoke with could not provide any details about the vehicle we were interested in. When asked about the low mileage that was listed in the online ad, the sales person said "that mileage is not correct, someone probably left a number off the ad"......and that was all the info we could get from this dealership. If I could give 0 stars I would have.
2 of 2 people found this review helpful.
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Nov 23, 2016
Started off ok but ended with a manager bullying me when I said no to the used car purchase. Very unprofessional.
2 of 2 people found this review helpful.
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Nov 14, 2016
I cannot stress enough how helpful patient and friendly our sales person was, best dealership I've ever worked with would recommend to everyone I know will definitely keep in mind for future car needs
2 of 2 people found this review helpful.
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Nov 2, 2016
williamcox
I was ready to write a check for this vehicle but the Sales manager had $3,000 added to the online price of the truck. The added prices should have already been included. I thought the salesman was very professional and tried to help. I didn't buy the truck and I would never deal with this sales manager or visit their dealership again.
5 of 5 people found this review helpful.
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Oct 17, 2016
I know everybody has bad days. But I have never worked with a dealership and been treated worse as a customer. There were some problems with the vehicle I looked at and I pointed them out, the salesman even agreed with me that the problems were there. I was told that they couldn't be fixed or even looked at. Unbelievable. Needless to say I won't be buying a vehicle from this dealership.
3 of 3 people found this review helpful.
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Oct 11, 2016
Did not respond until I had made another deal, then refused to stop calling me!
3 of 3 people found this review helpful.
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Sep 6, 2016
Was great to work with them.. Daniel was awesome. From picking us up at Austin airport, to making sure everything was in order before we signed. Highly recommend. Excellent buying experience.
0 of 1 people found this review helpful.
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Sep 4, 2016
Very courteous good people
0 of 1 people found this review helpful.
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Aug 19, 2016
A representative contacted me immediately when I asked a question online.
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May 23, 2016
This was a beautiful dealership and they made our car buying experience easy and quick.
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May 7, 2016
Responded in a timely fashon. Had another vehicle he wanted to sell me. I didn't return call after initial contact. Vehicle he wanted me to see was alot more money.
0 of 1 people found this review helpful.
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Apr 10, 2016
Toy1357
Followed up. Wrong pricing online.
3 of 3 people found this review helpful.
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Feb 15, 2016
Great
0 of 1 people found this review helpful.
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Dec 10, 2015
Good response, great follow up. Just personally decided against the buy.
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Sep 22, 2015
Good follow up
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Jul 28, 2015
Awesome people to work with. Quick easy and a great deal
0 of 1 people found this review helpful.
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Jul 28, 2015
Did not have what I want as looking for but Jessie was very nice and to the point.
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Jul 23, 2015
Mike Mondelli is the best! The deal kept getting better even after i agreed to buy. Everyone was top notch. I am telling everyone that it was the best deal, and best experience I have ever had buying a new car.
0 of 1 people found this review helpful.
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Jul 16, 2015
They are the best dealership in TEXAS!!!
0 of 1 people found this review helpful.
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Jun 18, 2015
Great, I made a deal of a lifetime.
0 of 1 people found this review helpful.
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Feb 28, 2015
Henry was awesome! Truly satisfied with my new 4 runner. Excellent service...staff was exceptional....
0 of 1 people found this review helpful.
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Old Dealer Reviews

Jan 26, 2015
Very prompt reply.
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Jul 11, 2014
They were awesome to work with! Purchased from Lost Pines and am very happy!
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Nov 20, 2013
Although I didn't end up buying from here because of my personal travel issues, I was impressed with the sales team contacting me and answering all my questions. They followed through with contacting me repeatedly tho not to the extent of being annoying.
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May 8, 2013
inquiry only
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