Lawrence Hall Chevrolet Buick GMC

I used CARGURUS to search for the perfect car and the perfect deal. Lawrence Hall is where I ended up buying a Camaro from. Easy to work with, and very professional. Brandon, salesman, made it happened quick and easy. I drove 200 plus miles to take receipt of this car, but well worth it..

Representative contacted me quickly!!!

Contacted me in a timely response to inform me that the truck had sold the day before

Poor Poor Customer service!! Wasted my time! Ran my credit and all. Sold vehicle i was gonna buy after we had made a DEAL. Didnt even bother to let me know . After i spent time getting paperwork for bank to finance. Salesman and Manager only said Sorry! Zero stars for this Dealership!

Worked the entire deal over the phone and had the financing preapproved. Dealership beat my banks rate but ran my credit 4 times to do so without asking if they could run the credit check four times with four different lenders. Drove hundreds of miles to make the final inspection only to find out on the test drive the vehicle had transmission issues. Backed out of the deal and lost my business.

Not enough interactions to fairly evaluate. Made multiple attempts to contact before I received a response. Received initial response after a couple emails and days had passed. All correspondences that were made from the dealership were professional. Lack of response played large role in purchasing vehicle from another location. Two stars for lack of interaction not based on any other criteria.

This dealership is great, honest and really Worked with me to get the car I wanted

Excellent communication

They were great. I ended up purchasing a 2016 model.

The dealer responded. However, the vehicle price was entirely too high for me to drive 2 hours away from home.

I never heard back from the dealership after speaking to a salesman on the phone. He said he would send me more photos in an email and call me back. I never heard back from him via phone or email. Not a good experience at all. Sad how customer service has really gone downhill the last few years.... :(

Quick initial response at first contact, and very quick and thorough follow ups afterward. Purchased the vehicle after a 3 hour commute to dealership, and Pete had vehicle ready and paperwork prepared when we got there. Super good experience from this guy.

Excellent buying experience!

I was treated very well over the phone while inquiring about this vehicle. But I can tell you the the car was not even ready to be on the lot and the sales team could have cared less I set there for several hours not knowing what was going on with the car. Was told strut was out. Needed part. That would be Monday. No one called Monday. I had to call Tuesday mid morning to inquire about the car. Then told its fixed and ready , asked was it the struts and did they replace both, as I was told it would be done by the used car manager for all my trouble. Then was advised it wasn't strut , it was the mount , just a miss diagnosis! But it was fixed and ready. So nothing was done for all my troubles ! Just words!..not even the small stuff I was advised would be fixed. After the car was fixed the next week they did bring it to me, the few little cosmetic things they were going to fix ( lighter outlet, "temporary fixed" like two days),speaker cover snaps broken off" still hanging there", black protection under bumper, (said) can fix with a couple screws! ,no screws to put it back (still hanging down making noise), I may have been buying a used vehicle, not a new vehicle , but if this is how you treat customers I won't be back or send anyone I know. Very disappointed!

Great

Purchase was fast, friendly and hassle free.

I also contacted this dealer about several Buicks they had, I was in contact with Pete with the internet sales team. I inquired about the cars I was interested in and the were way to high for my budget. When I told Pete about that. He was not interested in having anymore contact with me.

they responded in a timely maner

Dealer responded but sold the truck I wanted before I could even visit the dealer.

dealer was very quick to respond and courteous in our interactions, just didn't make it back over there

Excellent, they worked with us on the price and they were ver helpful and friendly. The truck is wonderful