Landover IAD Auto

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2000 Brightseat Rd
Landover, MD 20785

Sales: (301) 341-3272

Service: (301) 341-7300

Today 9:00am - 8:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
May 19, 2017
Good
0 of 5 people found this review helpful.
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Apr 15, 2017
ETSPRING
$1,895 fee is charged. I am okay with a $300 fee on a used vehicle, but $1,895, that outrageous fee is terrible. I didn't and will NEVER PAY a $1,895 fee.
14 of 14 people found this review helpful.
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Mar 3, 2017
It was not what I expected, they couldn't give a price for the car I wanted. They kept saying between this price and that price.
11 of 12 people found this review helpful.
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Feb 27, 2017
Even though we did not end up visiting or buying from them, they were prompt in answering our questions and polite and professional.
2 of 5 people found this review helpful.
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Oct 26, 2016
1m2a3r4k5
I've been calling them like five times same day and nobody answer, just the machine. Next day I got a message :sold out. I recommend if no time to go to this place, when you find the the car you want; just forget it.
10 of 10 people found this review helpful.
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Response from Landover IAD Auto:

Thank you for the email:
Sorry we missed your calls. I will address that with my team. Please know that we want to earn your business. Please feel free to contact me directly

Kevin Oliver
Internet Sales Director
301-341-3272
Oct 10, 2016
Ok
0 of 4 people found this review helpful.
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Response from Landover IAD Auto:

Thank you for your review and welcome to the IAD AUTO family

Oct 7, 2016
The hidden fees are awful. They wanted to tack on an extra $2000 for towing and getting the vehicle prepped for sale. The vehicle I was interested in was the 2014 Dodge Ram 1500. Priced at $25800. My truck was worth $5300 on the trade and after all fees the final price of the truck was worth a little over $28000. I read reviews about this and I asked the Internet manager I was speaking with and he said there are no hidden fees the extra fees these people are talking about are fees associated with their loan. What a crock. The guy flat out lied to me. I would advise anyone to stay away from this place no matter how good of a game they talk. The Laurel location was filthy.
15 of 15 people found this review helpful.
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Sep 5, 2016
Generic/cut and paste emails in their responses trying to get me to come in and test drive/make a deal...1/2 bait!
9 of 9 people found this review helpful.
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Response from Landover IAD Auto:

Thank you for the email:
My team right there own emails. We do have some that are pre-set. I write them myself. It would not be a smart decission to try to type 150 emails a day and help the customers that call as well. If you let me know what it is you want, I will do my very best to make it happen for you. My team will do the same because that is what is the standard set by myself.

Kevin Oliver
Internet Sales Director
301-341-3272
Aug 26, 2016
Sucked me in with promise of van in great shape at good price then got there and of course no van . All They did was push me to higher priced ragged out junk. Avoid this place like the plague.. I ended up with a loaded diesel with half the miles and its full service record with an on the road price that was less than their ragged out gasser. SHOP AROUND!!! And don't believe anything this dealership tells you..
14 of 14 people found this review helpful.
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Aug 17, 2016
This is the worst dealership I have ever been in I was treated so mean. As soon as I walk in the dealership I was being pressured in filling out paperwork. I tried to make myself very clear that I need to be comfortable with a vehicle before I fill out any credit information. The young man that was assisting me didn't listen to anything I was saying to him. He constantly nagging me about filling out paperwork. Before I even had a chance to look at any vehicle he introduced me to his Finance agent. I explained to him that I am not ready to fill out any paperwork I need to get a feel for a vehicle that I am happy with before I can go forward he kinda backed off but that wasn't the end of it after I test drive one of the vehicle he asked me to come back inside and sit down which I did then is sales manager a lady came over and asked me what's the difference between today and tomorrow I told her I need to know how much they're asking for on the vehicle that I test drive she refused to tell me that information so I asked her if she would like me to leave she said I should get out because I'm not making a deal on that day. I was stunned at first couldn't believe what she said when she asked me to leave because I needed more information before I can proceed. I knew as time progressed that things wouldn't go right because of their forceful attitude toward me as a first-time potential customer. I even explained to the young man that it's easier to catch more bees with honey than you do with vinegar. I even suggested him that you should let the vehicle sell itself. But he was not interested in that is interest was all about filling out credit information. I would never recommend anyone to them they are terrible with their customer service and their people skills is poor forcing people to do things that they are not comfortable with I just think it's wrong. I'm a Believer in servicing the customer when the customers are happy then I'm happy.
19 of 19 people found this review helpful.
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Aug 9, 2016
The Best experience
1 of 10 people found this review helpful.
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Jun 2, 2016
Contacted me with requested information
1 of 8 people found this review helpful.
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Mar 22, 2016
I was told a the vehicle wasn available after speaking with a rep for alonkst an hour. They were going to get the car transported to the location I was interested in stopping by just for them to tell me the same vehicle was already sold the night besides. Screwed up system.
14 of 14 people found this review helpful.
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Feb 22, 2016
This dealer is not good, want to dealer ship they added extra $2800 on the asking price, they are scams, never will go back again
15 of 15 people found this review helpful.
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Read 5 old reviews
Jul 25, 2015
Very good service. Very personable
1 of 5 people found this review helpful.
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Apr 30, 2015
The ad that was on Craigslist said guaranteed approval...I get there and was denied a loan. I was not happy and was not a very good experience.
5 of 5 people found this review helpful.
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Jan 17, 2015
This was by far the worst dealer and experience i have ever had in car shopping . i think they are a bait and switch operation . They tried to raise the price by almost $4,000. after i spoke with them several times and made the long trip over there. The car was not even there, and they said it would be. Then they wanted more money for it, they claim it was at another location and tried to switch me to a different car. A complete waste of two hours of my time. The attorney general' s office should be investigating them..
5 of 5 people found this review helpful.
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Oct 9, 2012
responded weeks after purchasing another vehicle
2 of 2 people found this review helpful.
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Jul 9, 2012
I will never
1 of 2 people found this review helpful.
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