Johnson Ford Lincoln

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Internet Approved, Blue Oval Certified, Quality Checked

694 East Street Ste. 1
Pittsfield, MA 01201

Sales: (800) 825-3673

Service: (877) 730-3409

Today 8:00 AM - 6:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jun 30, 2018
Guru9V31Q
Excellent
Jun 30, 2018
Very out going and responded quickly
May 5, 2018
Over all good. Was hoping for a better trade in value and lower interest rate. Sales personnel was good to talk with.
Sep 8, 2017
rumpity
Johnson Ford was terrific. I have purchased from many dealers before, but they were one of the best. They were 80 miles away, but they made it worth it. Friendly, honest, and great customer service. Small enough to know you, but large enough to provide all the inventory and services you could need.
Aug 29, 2017
This place deserves 6 stars. Sarah and Dylan made this the absolute easiest car buying experience I have ever had. I was able to handle all the arrangements over the phone and pop in for my test drive and to sign the papers. I don't even live in Massachusetts! They were friendly, professional and efficient. I love my new Explorer and I love people who do their jobs this well. Kudos to everyone at Johnson Ford!
Response from current dealership:
It has been our pleasure Jackie! Thank you for the kind words.
Apr 30, 2017
I purchased an f150 from Johnson ford and am very happy with overall sale and procedure. I worked with Jason, he was very professional, easy going and not a pushy salesman like most other dealerships. I would highly recommend Johnson Ford for your next purchase!
Jan 2, 2017
5
Providing outstanding Customer Service is key! And I think they nailed it!!
Oct 12, 2016
side winder
Very responsive to emails
Sep 4, 2016
on autotrader.com the vehicle is listed as a lxe w/ a sunroof. this is incorrect. it is a basic le model without a sunroof. need to fix the error as it is very misleading.
Aug 16, 2016
A very positive transaction between myself and every person who helped me. From Jim, to Vince and Mike. They were friendly, not pushey and I love my vehicle. Not living in the Pittsfield area they were very accommodating to my schedule. Prompt response to emails and I received an email after my purchase making sure I was happy. Awesome !
Read 11 old reviews
Jul 9, 2016
My experience with buying a vehicle was good. Although, I have been trying to get a hold of the salesman who sold me the vehicle on issues I'm having with this vehicle but, he has yet called me back. I left 4 messages and have not gotten one call back. I hope this isn't the way they do business. I will try managers next.
Feb 19, 2016
Very prompt responses and attentive to my needs. When ready, my next purchase will be from Johnson.
Feb 13, 2016
Extra hidden fees and wanted to charge for a reasonable request for minor extra service. Bought vehicle from them but would not buy another there.
Feb 7, 2016
A+++ Very fast Response
Oct 27, 2015
car was in good shape. they did all they can to get me a good deal
Aug 28, 2015
All staff members went above & beyond to make the process smooth and easy. Wonderful experience!
Oct 26, 2014
Best experience I have ever had at a dealership. My salesman Bryan took very good care of me and did not ever make me feel pressured and that was very much appreciated. I will probably try using them for service as well since my experience with them has been great so far.
Response from current dealership:
Thank you and enjoy your new vehicle.
Aug 25, 2014
ok follow up, did not return my calls once the car I was interested in was sold
Jul 28, 2014
I emailed on a Sunday and woke up Monday morning and already had a response back went down to see the vehicle Monday afternoon. everyone there was friendly and and it's a family owned establishment, we took it for a test drive sat down talked with them for a while they were willing to go above and beyond. We worked out a deal that afternoon and scheduled an appointment to pick it up The following Saturday then they called us Tuesday and sad they were throwing in new breaks and tires all the way around. Great experience with them and I would recommend them to future buyers
Jun 4, 2013
Very helpful people. Jeff snow and Jeff shepherd were very helpful and they also worked with their bank to get me a better rate than my bank. I would definitely recommend this Ford dealer to friends and family. Great customer service.
Mar 26, 2013
wonderful experience... Jeff is an amazing salesman and I will consider returning to Johnson again! Maybe very soon!!

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