John Hoffer Chrysler Jeep Incorporated

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3220 SW Topeka Blvd
Topeka, KS 66611

Sales: (785) 266-3333

Service: (785) 266-3333

Today 9:00am - 6:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 7, 2017
Was not impressed at all, I asked questions about the vehicle and they gave me one word answers. Never ONCE asked me to come in and check it out, if I had a vehicle to trade in or anything. Like they were not even trying to sell a car
0 of 1 people found this review helpful.
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Jun 1, 2017
Jamie is an amazingly person to deal with! Highly recommended!
0 of 1 people found this review helpful.
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May 27, 2017
GuruP6YQ
The buying experience was easy. What they had listed online is what it was. The price listed online is what it was no price switching once you got there like other dealers. Are sales man Mike was the type of person you want to buy from strait shooter and helpful. I would drive the hr to buy from them again.
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May 24, 2017
They worked to help us get into the vehicle we wanted without being pushy like you expect from car dealers. The finance manager worked to find us reasonable financing on a used car and even came back in to complete paperwork when he was off. Impressed.
Is this review helpful? Yes | No
Feb 15, 2017
Shogun_1121
Dealer was responsive and helpful. Only issue was that it took repeated requests to obtain CarFax, a requirement for >TrueCar< dealer certification, which the dealer had. Car was a very good deal, and dealer did their best to assist remote purchase. Didn't pursue because, as a factory buy-back, even though it was just for a documented minor cosmetic issue, and the dealer was forthright and truthful about this, warranty companies really didn't want to issue policies judging from punitive premiums. I could live with a minor sheet metal dent on the roof, but I wasn't comfortable with the car being a warranty "orphan". Really a shame. ;_(
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Feb 15, 2017
Tom4jeep
Quick answer to email and request
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Jan 4, 2017
After visiting a dealership in the KC metro, what a breath of fresh air to work with the team at this dealership! I appreciated receiving a realistic quote on my trade in to begin with, and efficiently working toward an agreeable compromise. Also a pleasure to meet John Hoffer on the day I picked up my truck, and hear him credit his team for the dealership's success.
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Dec 27, 2016
Drove from Wyoming to the dealership to buy this truck. It was everything that they said it was and were very fair to deal with.
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Sep 24, 2016
refused to sell the truck ,said it would be sold at auction
0 of 1 people found this review helpful.
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Aug 19, 2016
Emailed back very quickly and remembered me when I arrived to test drive truck.
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Jul 24, 2016
They responded back quickly and were eager to help.
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May 17, 2016
Very timely and great!
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Apr 10, 2016
Great!! Speedy response
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Mar 9, 2016
Excellence at it's best
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Feb 5, 2016
cobiker
Quick to respond and very easy to work with.
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Sep 2, 2015
The vehicle was listed to be in Topeka when it is really in Manhattan Kansas. They said they were going to bring it to Topeka when we had an appointment sat up. When we got there the vehicle was still in Manhattan and that they would not bring it to Topeka. If the vehicle is listed at being in Topeka, I feel the vehicle should be it Topeka not another 100 miles away.
0 of 1 people found this review helpful.
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Response from John Hoffer Chrysler Jeep Incorporated:

Not familiar with this complaint. I'm lost as to what the issue was.  We are a single store franchise and all of the inventory we own is at the Topeka location.  We do not have any involvement in Manhattan so we would not have any inventory in Manhattan.  I am sorry if there was miscommunication regarding the specific vehicle this individual had come to see.  Tim, Sales Manager
Read 7 old reviews
Jul 9, 2015
angcjones
These guys were great! No haggle, no fuss - straight to the point and extremely helpful!
Is this review helpful? Yes | No

Response from John Hoffer Chrysler Jeep Incorporated:

Thank you for your kind remarks.  We do like to be a dealership that is up front and not playing any games.  We are here to provide quality vehicles at a fair price.  Tim, Sales Manager
Jun 8, 2015
I called ahead to make sure car was still available, as I was coming from out of town. When we arrived sometime later, the car was at the very back of the parking lot. When salesman went to get it to bring it up front, it would not start, so we then walked down to the car to look at it anyway. The car had no moonroof/sunroof as described, and when brought to the attention of the salesman, he was surprised, not knowing that it was in the description posted. He asked if we could come back tomorrow. I would think if you knew a customer was coming in to look at a particular car, you would have it up front and ready for a test drive. the salesman was pleasant and did fill our tank with gas for the trip home. Overall, was made to feel like I was not worth their time, or important as a customer.
Is this review helpful? Yes | No

Response from John Hoffer Chrysler Jeep Incorporated:

We are sorry that you had this experience when you came to our dealership.  We totally agree we your assessment of what should have been done by the salesman prior to your making this trip.  This type of experience is the last thing we what you to have.
Mar 17, 2015
I would buy another car from this dealership. I recommend that anyone who wants to be treated fairly, go see John Hoffer's dealership.
Is this review helpful? Yes | No

Response from John Hoffer Chrysler Jeep Incorporated:

Thanks for your recommendation.  We take pride in treating our customers fairly and honestly.  Quality Customer Service is very important to us.  Tim, Sales Manager
Dec 30, 2014
Rrsponse was quick and information and pictures were provided as requested.
Is this review helpful? Yes | No

Response from John Hoffer Chrysler Jeep Incorporated:

Thanks for your review on the online process.  It is very important that we provide our customers all the information they need to make an educated buying decision.
Dec 4, 2014
Very friendly and helpful
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Response from John Hoffer Chrysler Jeep Incorporated:

We always strive to provide quality customer service.
Apr 22, 2014
Ast1728
Responded quickly and were negotiable.
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Response from John Hoffer Chrysler Jeep Incorporated:

Our goal is to respond to any request for information on a timely basis.  We want to provide quality vehicles at a fair price.
Jul 15, 2012
Responded quickly to our questions.
Is this review helpful? Yes | No

Response from John Hoffer Chrysler Jeep Incorporated:

Our goal is to provide our customers with a timely response and always available to answer any questions.

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