Jim Burke - Downtown
Sales: (661) 328-3600 Service: (888) 454-8292
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Today 8:00 AM - 8:00 PM (Open Now)
All reviews are verified visits to the dealer. – Learn More
Jan 28, 2019
replied to my questions right away, and answered everyone
Jan 10, 2019
Professional, accomadating and just plain nice! there was no pressure to buy and all options for financing were presented .
Jul 6, 2018
They were professional and prompt. I didn't get the car, but that was my fault, not theirs.
This dealership informed me the truck I was interested in had just sold, but apprised me of new ones they thought I might like and deals they had coming up. If I hadn't bought from another dealership I'm sure I would have headed out their way to check things out.
Jul 5, 2018
Response from current dealership:
Thank you for your feedback. We are glad to hear that you found a vehicle that fits your needs. If you ever need anything don't hesitate to call us.
Apr 28, 2018
Wonderful service ! Well worth the 100 miles I traveled to get my Mustang. Thank you Jim Burke
Apr 30, 2018
Response from current dealership:
Thank you for your business Kristie and enjoy the Mustang! Let is know if there is ever anything we can do for you.
Show older dealer reviews 19
Dec 16, 2017
Juan was awesome everything was ready for me when I got there so it was sign and drive live the new car
Jul 21, 2017
We drove over two hours for nothing. The truck you guys have in the website which was the one I was interested in. They did not have it.They tried to sell me a different car. Which I was very upset and disappointed . It was a waste of time .
Jul 10, 2017
Mar 14, 2017
Jim Burke Ford sales staff are the best. Professional, low pressure, and show you what you want. Highly recommend.
Quick initial response from the dealership to answer my email sent through cargurus. That was followed by a phone call from Alex who answered all my questions and emailed me his business card. When I called a few days later. The car was still there and had it waiting for me when I arrived. I drove two hours to see the car. I was able to test drive without a salesman in the car. I had already done all my homework and the cash to pay the full price so I didn't negotiate because I knew I had a great deal. They took the car back to detail it and fill the tank. Up to that point, everyone gets 5 plus! Then I had to wait well over an hour to see the finance/dmv person. We knew there was someone before us but over an hour wait? I was done in about 10 to 15 minutes! While it is true I don't know all that has to be done it would have been nice to know the wait would have been that long so we could have gone to lunch and come back. It was over two hours from when I said I would buy it until we actually finished signing the paperwork. That just seems way too long for a cash transaction. So that process is a two. Finance guy is a 3, by then I was in no mood for jokes or excuses. A simple I am sorry would have been sufficient. Having said all that, I would definitely buy again. Price was great, Alex was great, I have a 6 month 6000 mile warranty on the car and next month they will have two additional finance people so they get a 4 all around.
Jul 26, 2016
Quick response and follow up.
May 19, 2016
Received a call back from Salesmen that vehicle was on a test drive with another potential buyer. Vehicle was sold when called the next day.
Apr 28, 2016
Kyle was very responsive and answered all my questions along the way. He made the process very easy and treated me with respect. I highly recommend this dealership and will do future business with them.
Apr 18, 2016
Couldn't make a deal. But they tried, appreciate that.
Mar 27, 2016
I found this dealer SO helpful. Courteous, great with follow through, and the best rate on a financing loan of all the people I worked with. I highly recommend them.
Feb 13, 2016
Contacted me quickly; included car report which was helpful.
Feb 3, 2016
They answered promptly and kept in touch with me until I purchased a car. Very pleasant and eager.
Oct 6, 2015
Got the car I wanted for a great price. Kyle was a great communicator and was there for me every step of the way.
Jan 5, 2014