Jim Burke - Downtown

Sales: (661) 328-3600 Service: (888) 454-8292

Today 8:00 AM - 8:00 PM (Open Now)
Show business hours

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Dealer Details

Jim Burke - Downtown

6 reviews
Today 8:00 AM - 8:00 PM (Open Now)

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Mar 1, 2019
They contacted me within 30 mins, unfortunately the car I wanted had already sold.
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Jan 28, 2019
replied to my questions right away, and answered everyone
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Jan 10, 2019
Professional, accomadating and just plain nice! there was no pressure to buy and all options for financing were presented .
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Jul 6, 2018
They were professional and prompt. I didn't get the car, but that was my fault, not theirs.
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Jul 2, 2018
This dealership informed me the truck I was interested in had just sold, but apprised me of new ones they thought I might like and deals they had coming up. If I hadn't bought from another dealership I'm sure I would have headed out their way to check things out.
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Jul 5, 2018
Response from current dealership:
Thank you for your feedback. We are glad to hear that you found a vehicle that fits your needs. If you ever need anything don't hesitate to call us.
Apr 28, 2018
Wonderful service ! Well worth the 100 miles I traveled to get my Mustang. Thank you Jim Burke
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Apr 30, 2018
Response from current dealership:
Thank you for your business Kristie and enjoy the Mustang! Let is know if there is ever anything we can do for you.
Dec 16, 2017
Juan was awesome everything was ready for me when I got there so it was sign and drive live the new car
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Nov 4, 2017
Bought somewhere else..They followed up well
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10
Aug 19, 2017
They contacted me and tried to find A ford F250 after I found out it would pull my trailer. I appreciated their help.
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Jul 21, 2017
We drove over two hours for nothing. The truck you guys have in the website which was the one I was interested in. They did not have it.They tried to sell me a different car. Which I was very upset and disappointed . It was a waste of time .
5 of 8 people found this review helpful.
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Jul 10, 2017
Very helpful
1 of 3 people found this review helpful.
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Jul 5, 2017
Very helpful, prompt response, although the Buick was sold that day Eric Masese contacted me right away about my inquiry to see pictures. Great customer service!
1 of 2 people found this review helpful.
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Mar 14, 2017
Jim Burke Ford sales staff are the best. Professional, low pressure, and show you what you want. Highly recommend.
2 of 4 people found this review helpful.
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40
Jan 22, 2017
Quick initial response from the dealership to answer my email sent through cargurus. That was followed by a phone call from Alex who answered all my questions and emailed me his business card. When I called a few days later. The car was still there and had it waiting for me when I arrived. I drove two hours to see the car. I was able to test drive without a salesman in the car. I had already done all my homework and the cash to pay the full price so I didn't negotiate because I knew I had a great deal. They took the car back to detail it and fill the tank. Up to that point, everyone gets 5 plus! Then I had to wait well over an hour to see the finance/dmv person. We knew there was someone before us but over an hour wait? I was done in about 10 to 15 minutes! While it is true I don't know all that has to be done it would have been nice to know the wait would have been that long so we could have gone to lunch and come back. It was over two hours from when I said I would buy it until we actually finished signing the paperwork. That just seems way too long for a cash transaction. So that process is a two. Finance guy is a 3, by then I was in no mood for jokes or excuses. A simple I am sorry would have been sufficient. Having said all that, I would definitely buy again. Price was great, Alex was great, I have a 6 month 6000 mile warranty on the car and next month they will have two additional finance people so they get a 4 all around.
6 of 6 people found this review helpful.
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Aug 4, 2016
Everyone we talked with was great. We were able to come to a fair deal very quickly. And the guy who sold us our car wasn't even receiving the commission because he was stepping in for another salesman who was sick on the day we came in. Great team over there.
2 of 3 people found this review helpful.
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Jul 26, 2016
Quick response and follow up.
2 of 3 people found this review helpful.
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May 19, 2016
Received a call back from Salesmen that vehicle was on a test drive with another potential buyer. Vehicle was sold when called the next day.
0 of 1 people found this review helpful.
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Apr 28, 2016
Kyle was very responsive and answered all my questions along the way. He made the process very easy and treated me with respect. I highly recommend this dealership and will do future business with them.
1 of 1 people found this review helpful.
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Apr 18, 2016
Couldn't make a deal. But they tried, appreciate that.
1 of 1 people found this review helpful.
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Mar 27, 2016
I found this dealer SO helpful. Courteous, great with follow through, and the best rate on a financing loan of all the people I worked with. I highly recommend them.
1 of 1 people found this review helpful.
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Feb 13, 2016
Contacted me quickly; included car report which was helpful.
1 of 1 people found this review helpful.
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Feb 3, 2016
They answered promptly and kept in touch with me until I purchased a car. Very pleasant and eager.
1 of 1 people found this review helpful.
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Oct 28, 2015
Great on the phone. Never went there.
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Oct 6, 2015
Got the car I wanted for a great price. Kyle was a great communicator and was there for me every step of the way.
2 of 2 people found this review helpful.
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Jan 5, 2014
Easy purchase.
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