Inver Grove Honda

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4605 South Robert Trail
Inver Grove Heights, MN 55077

Sales: (651) 306-8600

Service: (844) 764-9344

Today 8:30am - 9:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Apr 18, 2017
Great customer service follow up regarding truck.
1 of 1 people found this review helpful.
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Apr 13, 2017
GuruJTN
Good
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Mar 26, 2017
Helpful, no pressure
0 of 1 people found this review helpful.
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Feb 23, 2017
I contacted via email and asked if they could have 4 cars ready to test drive for me. Response, sure send stock no's so I logged onto their site, got the numbers. Gave them time id be there, was asked when I'd be there. I arrived at that time and no cars. The email told me to ask for a specific person and I guess she didn't read her email. I had to pull up numbers from my sent folder on my phone and they still couldn't find 2 of them. Was given a very low number for my car to trade in (I know this because I had 2 other trade in values from elsewhere). I had my brother with me and had to run him home so he could head to work (the reason I tried to have the cars already found and pulled up front) - I told them it was 5 minutes away. Told them I was going to be waiting at my brothers (because he lives close) and asked them to run how much it would cost with their financing for a 4 year loan and 5 year loan - I wanted the Element but needed the numbers. I sat at my brothers waiting for 1.5 hours and called in to talk to the sales person I had been working with. He told me that they were very busy that day and had to work with customers first....so apparently if you leave the lot, even if you fully intend on leaving with a car, you are no longer a customer. I did all I could to make this go quickly and I wasted an entire Saturday and didn't get a car. There are always cars to be found, poor service is inexcusable. The first morning flub was not their fault so could have given them a pass, the rest of the day...showed it seemed to be a theme there.
1 of 1 people found this review helpful.
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Dec 13, 2016
Friendly. Honest. Fair. Responsive.
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Oct 20, 2016
Prompt response to email request for quote. Great price. I bought the car. Transaction was simple. Vehicle prep thorough. High marks for review of vehicle features and operation. Customer service excellent. Upselling of services (rustproofing, clear coat, glass treatment, extended warranty, etc) required modest resistance. Good place to buy a car!
2 of 2 people found this review helpful.
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Sep 16, 2016
Good but couldn't come to a deal
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Aug 26, 2016
Very responsive
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Jul 12, 2016
Very good job with communicating and not pushing the sale. I received several e-mails and additional pics
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Jul 8, 2016
I would discourage visiting this dealer. I came in a second time intending to buy pre approved through my credit union at HALF of Inver Grove's rate. Vehicle priced over value. Interior of vehicle extremely filthy. High-pressure, disrespectful sales person. I was left waiting. Unprofessional floor staff asking if my sales person was white or black. Final straw... as we attempted to make an offer, immediate interruption/refusal to listen lead us to discontinue business with this dealer. Steriotypical used car salesman presentation.
1 of 3 people found this review helpful.
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Apr 15, 2016
They did contact me minutes after I responded to a search. They were very professional. I LOVE the vehicle they have, but I was hoping to see if the price would drop at all. Its a little over my budget at the moment.
1 of 1 people found this review helpful.
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Mar 22, 2016
Wasn't too convincing for us to even take the time to go there...we were told they'd only come down a few hundred dollars on the price....really!? Not how you get someone to come buy a car.... but Thankyou.... we found one in Chippewa Falls, WI.....might have been a little longer travel but we had fun and got a new vehicle!
2 of 3 people found this review helpful.
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Jan 23, 2016
Good
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Nov 21, 2015
Responded within a day.
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Read 21 old reviews
Sep 14, 2015
Very friendly service, quick and easy, not pushy at all and definitely knew what they were talking about!
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Sep 5, 2015
They have AMAZING customer service/sales people!
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Feb 4, 2015
Haven't found me a car yet. But they do email me once a week.
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Sep 13, 2014
hoov
Prompt reply but vehicle I was interested in was being driven by employee and could not provide info I requested for a week. Lost interest in that vehicle.
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Jun 28, 2014
Worked with Dave! Great guy , didn't buy a car but I felt welcomed.
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Jun 2, 2014
Dealer responded by e-mail with several updates. Didn't go to dealer because already bought from different dealer.
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Apr 26, 2014
Honesty and integrity were two things the salesman did not have. The lady in the finance dept. Was great, she fixed one of the salesmans lies, and jim in the service dept. Was exceptional, he fixed the other issue the salesman lied about. As long as IGH keeps salesmen like this employed, ill never be back.
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Apr 11, 2014
The staff was responsive and made every effort to meet our needs. We now have a wonderful, pre-owned Prius!
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Feb 11, 2014
Go see Collette! She will take care of you.
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Dec 26, 2013
Great response and will look at a test drive in January.
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Oct 14, 2013
Very prompt answer.
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Sep 30, 2013
Got back to me in a timely manner.
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Aug 23, 2013
Very nice salesperson sent me video chat link to introduce herself.
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Aug 15, 2013
Honest, delightful and kind even when they checked back and found out I purchased elsewhere.
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Aug 8, 2013
Good, dealer was responsive and the salesman did a lot to answer our questions.
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May 21, 2013
Very friendly, knowledgable about the car, paperwork completed in less than an hour
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Apr 3, 2013
Immediately responsive. Offered the best deal.
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Dec 7, 2012
PravinM
5
Excellent dealer. Gave me a good trade in value. Listened to our request and got my first BMW at good value.
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Aug 16, 2012
We purchased from this dealership. It was a great experience. I highly recomend them
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Jun 24, 2012
Friendly staff. Confusion with stock and quoting on vehicle of interest.
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Sep 26, 2011
Purchased car after test drove and negotiated price. Excellent buying experience, quick, professiona,l and very courteous staff throughout the organization.
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