Iannelli Autocars

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32626 Lorain Rd
North Ridgeville, OH 44039

Sales: (440) 327-0667

Service: (440) 327-0331
Today 8:00 AM - 6:00 PM
(Open Now)
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Dec 18, 2017
GuruZ2FM7
No problems. Andy was very helpful.
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Nov 18, 2017
jgjgjgjg
very helpful
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Nov 9, 2017
GuruDG41Z
good customer service
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Oct 24, 2017
No experience really. I asked if the car were still available and he responded.
0 of 1 people found this review helpful.
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Apr 7, 2017
Very quick response time. Have not gone to dealer yet.
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Dec 3, 2016
Good response time and availability. Priced slightly above value for the cars on the lot I saw, but included service records on most.
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Oct 18, 2016
They took a while to get back to me to tell me it was sold
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Sep 29, 2016
They were very quick to follow up when interest is expressed in a vehicle.
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Sep 14, 2016
real fine
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Aug 21, 2016
Very nice, no pressure sales. They went out of there way to make sure we were happy with the car we chose.
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Aug 4, 2016
Bad experience with sales. Caught them in a lie to me. Never deal with them again. They told me they had friend to buy my motorcycle and when we decided to wait on the deal they came back and said thier no longer what's to buy the motorcycle but it us them all long that was buying the bike until we decided not to buy They backed out of buying the motorcycle
0 of 4 people found this review helpful.
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Jun 14, 2016
Even though I didn't but my car from here, Chris was attentive, helpful, courteous, and knowledgeable.
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May 14, 2016
Chris what's nice although the car sounds and looks nice I have yet to make it out for a test drive. I probably will not because it's priced too highly
0 of 1 people found this review helpful.
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Read 19 old reviews
Mar 19, 2016
Purchased a clean car
0 of 1 people found this review helpful.
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Feb 15, 2016
Quick response to my inquiry on a vehicle for sale. Very pleasant to work with. No rush, no pressure to purchase and fair sale pricing. Very pleased overall. Would definitely recommend this dealership to friends and family.
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Nov 8, 2015
Was contacted quickly to say a deposit was placed on the vehicle and would be notified later in the week. Never heard back but saw that the vehicle had been removed from the website,
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Response from current dealership owner:
Good Morning Larry.  
I am the manager at iannelli autocars and wanted to apologize that we did not get back to you about the LandRover.  The gentleman that left the initial deposit did end up buying the vehicle.  It took a week longer to finalize the deal because we were working out some issues with the ABS system.  Regardless, either myself or Chris should have sent you an email.  Sorry for the inconvenience and we will learn from this.  Thanks.  Rob Iannelli.
Oct 31, 2015
Awesome dealer, highly recommend, great service!
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Response from current dealership owner:
Thank you Kim for your review, we try to make sure that all of our customers have a positive experience and leave the dealership happy.  Please feel free to stop by and visit us again you are part of the family!
The Iannelli Family
Jun 1, 2015
I worked with Chris, he was very helpful and answered any question that I had, no matter how big or small. Arriving at the dealership, I noticed that they only deal with top notch cars that are in pristine condition. Chris took me to their auto shop were it appeared they had just looked over my car. I noticed the mechanics working on a vehicle and were meticulously going over inch of it. Working on fixing any issue possible. This place really cares a lot about it's reputation. All their vehicles are practically in perfect condition. I left there without a single worry about my vehicle.
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May 11, 2015
Knowledgeable. Professional. Friendly. Perfect car buying experience.
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Response from current dealership owner:
Thank you Cara for your review, we appreciate your kind remarks and look forward to working with you again.  Sincerely, The Iannelli Family.
Feb 5, 2015
There were fine, nice of them to email me. However, theyre selling the car I really want.
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Jan 15, 2015
Sales and Finance team members are first rate!
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Response from current dealership owner:
Thank you  Barb for leaving us a positive review, we try to make each and every customer that calls or walks through our door feel extra special. Throughout the entire process to the delivery of the vehicle we want our customers to be happy and make sure that they are not sitting around in the dealership for hours waiting to take their new vehicle home. We value your time and ours. Thank you again The Iannelli Family.
Sep 17, 2014
Was contacted right a way, but original questions were not answered
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Sep 9, 2014
Very quick to respond.
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Jul 22, 2014
Very professional and fair. Very impressed!
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Jul 2, 2014
Penridge
I purchased this ML. The dealer is excellent. Great family business.
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Jun 2, 2014
OK
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Oct 8, 2013
The folks here at Iannelli Autocars really treated me great Chris Kobena was my sales contact, he was very courteous and answered my questions straight away and the car I bought is wonderful. Thanks car guru's and Chris and Maria at Iannelli sincerely Ed.
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Apr 14, 2012
rafe1990
niceeeee
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Mar 6, 2012
Very professional offered a fair trade in value after having seen pictures
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Mar 2, 2012
Sent me one e-mail and said they were going to follow-up with my specific questions. They did not.
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Feb 28, 2012
wbaptist
They called me back about a car. We didn't make a deal, but they did call me back, which is more than I can say for some dealers.
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Dec 25, 2011
I found it to be an open honest and positive sales experience - they made the car buying experience enjoyable
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