Hyundai of St. Augustine

I haven't went and purchased yet, however I spoke with Mr. Paul Smathers and he gave me confidence then when I'm ready him and his team will do the best they can to get me something that I like. Also while I spoke with him on the phone I didn't feel no pressure and felt comfortable with him! Really hoping to buy from him soon.

Everyone here was really nice and they really worked hard with me to get me the car I wanted for a great price! They even pulled the information, Carfax and a dealer print off of the cars features for me to compare cars. They were also really fast and friendly when commicating via phone/email.

Worked with Leon who was very dedicated to his job and to finding my a great truck at a great price. Would highly recommend asking for Leon.

Was initially very impressed with dealer's prompt response and "Upfront Pricing" policy. Turns out 'Transparent market based pricing - saving you both time and money' does not include a substantial dealer fee not included in the advertised price. So unfortunately Hyundai of St. Augustine is no different in their advertising than most dealers, perhaps worse because of their efforts to lure prospective buyers into their dealership only to later disclose price does not include hidden fees.

My experience was great. The sales manager and finance manager were awesome. I purchased that vehicle and I am very happy with my total experience.

After the dealer emailed me to let me know the car I wanted was still available, I called them to make arrangements to test drive it. I let them know that I lived about 6 hours away from them, but I would make the trip to test drive it. Due to traffic on the way, I realized that I wouldn't be able to arrive at the dealership in time for a test drive until the next day. Leon, the salesperson, researched hotels near the dealership and sent me information on the nearest hotel. I arrived at the dealership just as they were closing, and was given perfect directions to the hotel. I was able to test drive the car the next morning and decided to purchase it. The whole process was pretty easy. Since I live out of state, the finance people had to do a lot more paperwork, so it took a bit longer to complete. Since the car came "fully loaded" there wasn't anything to "upsell". My only complaint, which is not really a complaint, is the fact there was only one key fob for the car. I was told that I would have to order a key from a local, to me, dealer. I could then submit my receipt for reimbursement. We'll see how long the reimbursement check takes. I would definitely recommend this dealership to anyone looking for a new or used car.

I was happy they actually gave me a call. I felt the person I spoke to right up front told me he had 25 years experience and was credible. I never questioned his credibility. I told him I had seen the vehicle on Car Gurus and noticed that it was a fair deal not a great deal and asked if they could do better. He then decided to tell me that 62% of their inventory moves in 30 days and if I was interested I needed to act right away. He told me Car Gurus didn’t know this vehicle like he did...kinda sad... i was looking to upgrade on my vehicle that they acutually had.. I’ll wait until something else comes up...

Fantastic dealership will return for sure. We love our Genesis!!!

Leon was a real pleasure to work with in purchasing the Chevy Malibu. No pressure, plenty of customer respect, and very helpful. The finance department was low stress and helpful when completing the car purchase. See Jack if you need your questions answered. See Leon if you want to purchase a new or used car.

I bought this truck and they were great keep up the fantastic job.

Thanks to Mr. Leon and the other staff at Hyundai of St. Augustine for providing great service and quality vehicles at a reasonable price.

Leon contacted me the very next day about the 2014 Equus. He worked with me via internet. The only reason I had to go to the dealership was for the test drive. Awesome car, awesome Leon and awesome dealership. A great thanks to Brian and his crew for detailing my Equus and giving it that "showroom " shine. This is the only dealership I'll be doing business with from now on.

Spoke with Bird, who was super-courteous and helpful. Responded to all my questions in a timely manner, and addressed all of my questions. Excellent service.

They was very helpful

Could not be more satisfied! Great communication, very smooth deal, and professional in every aspect! From salesman to finance mgr, to car detailer, to individuals who delivered my car right to my front door! Every part of my car buying experience with these people was handled with true care and respect. Customer for life!

Outstanding. Leon followed up over several days and got a sale. Good experience.

Experience was great! They worked hard to get me in a car.

The salesman I met was very pushy and disrespectful. I initially came for a test drive, sat down with him to talk numbers. After trying to negotiate with him for 10 minutes he told me I was wasting his time.

Salesman Ian was absolutely awesome!!!

Consistent with the online follow up. Never an issue with the prompt response to my questions or concerns. We didn't buy a car, but I would do business with them again given the opportunity.

The best people ever

Very nice experience. The dealer waited for me to get there. Made the purchase a very easy and pleasant experience. Even delivered my car to me in Jacksonville as I was not doing a trade in.

Great person to deal with. Worked very hard for me and trying to fight for what i wanted. Respectful and listened. Thats what we need in dealers!

very poor experience. they talked to me like I didn't have a clue about the car or the buying process. I wouldn't waste my time with people that fell they need to tell you what to do.

Fantastic people, trust and professional, highly reommend

Walked parking no help, the sales man whom i talked overvohine was at lunch at 11am

Prompty reply to my inquiry. Had a very nice car for sale.Car price was too high in my opinion. GM of dealership sent me nice email supporting their policy of non negotiable pricing so i said i would shop elsewhere. Their salesman nevertheless did follow up to try to justify their price on car i wanted...not pushy...just confident that price of car was right. I bought the exact same car for $3000 less but with twice the mileage of their car.Overall a good experience.