Hyundai of St. Augustine

2898 Us Hwy 1 S
Saint Augustine, FL 32086

http://www.hyundaiofstaugustine.com

Sales: (904) 495-7742

Service: (904) 201-1917

Today 9:00am - 8:00pm

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Sales Reviews (15)

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James

Jul 28, 2017

Spoke with Bird, who was super-courteous and helpful. Responded to all my questions in a timely manner, and addressed all of my questions. Excellent service.

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Response from Hyundai of St. Augustine:

Thank you for the kind words. We are glad to hear Chris (Bird) was able to meet your expectations. As we strive to for continuous improvement, I would like to hear what my staff can do to earn 5 stars on your next visit. Please email me at Andrew@hyundaiofstaugustine.com, and I sincerely appreciate your candid feedback in advance.
Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine

GuruMB91

Jul 14, 2017

They was very helpful

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Response from Hyundai of St. Augustine:

Thank you for the kind words and 5 star rating.

LONNIE

May 29, 2017

Could not be more satisfied! Great communication, very smooth deal, and professional in every aspect! From salesman to finance mgr, to car detailer, to individuals who delivered my car right to my front door! Every part of my car buying experience with these people was handled with true care and respect. Customer for life!

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Response from Hyundai of St. Augustine:

Thank you so much for the kind words and 5 star rating. We sincerely welcome you to the Hyundai of St. Augustine family. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

Jeff

Jan 28, 2017

Outstanding. Leon followed up over several days and got a sale. Good experience.

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Response from Hyundai of St. Augustine:

Thank you for the kind words and 5 star rating. We are glad to hear you enjoyed working with Leon, he is a valuable member of our team. We sincerely welcome you to the Hyundai of St. Augustine family.

Christi

Jan 3, 2017

Experience was great! They worked hard to get me in a car.

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Response from Hyundai of St. Augustine:

Thank you for the kind words and 5 star rating. We sincerely welcome you to the Hyundai of St. Augustine family!

chantal1212

Dec 29, 2016

The salesman I met was very pushy and disrespectful. I initially came for a test drive, sat down with him to talk numbers. After trying to negotiate with him for 10 minutes he told me I was wasting his time.

2 of 2 people found this review helpful.

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Response from Hyundai of St. Augustine:

Our sincere apologies for you recent experience as this is uncharacteristic of our business operations and goal to exceed the expectations of our guest. So that we may learn more about your experience and counsel the associate you worked with, can you please email your contact information and sales asssociate you spoke with to our owner at andrew@hyundaiofstaugustine.com. Thank you in advance for the candid information you will provide our owner, and once he receives that information , as a gesture of goodwill, he will issue you a $50 electronic Visa card to compensate you for your time and in

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Karon

Nov 21, 2016

Salesman Ian was absolutely awesome!!!

2 of 3 people found this review helpful.

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Response from Hyundai of St. Augustine:

Thank you for the kind words and 5 star rating. We are glad to hear you enjoyed working with Ian and sincerely welcome you to the Hyundai of St Augustine family. Best regards, Andrew DiFeo owner/GM Hyundai of St Augustine

ddle

Oct 22, 2016

Consistent with the online follow up. Never an issue with the prompt response to my questions or concerns. We didn't buy a car, but I would do business with them again given the opportunity.

1 of 1 people found this review helpful.

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Response from Hyundai of St. Augustine:

Thank you for the kind words and 4 star rating. We are glad to hear our staff was able to promptly follow up with you regarding any requests you had. We sincerely appreciate you considering Hyundai of St. Augustine. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

Majid

Oct 5, 2016

The best people ever

0 of 1 people found this review helpful.

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Response from Hyundai of St. Augustine:

Thank you for the kind words and 5 star rating. We sincerely welcome you to the Hyundai of St Augustine family. Best regards, Andrew DiFeo Owner/GM Hyundai of St Augustine

Kara

Sep 30, 2016

Very nice experience. The dealer waited for me to get there. Made the purchase a very easy and pleasant experience. Even delivered my car to me in Jacksonville as I was not doing a trade in.

1 of 1 people found this review helpful.

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Response from Hyundai of St. Augustine:

Kara, thank you so much for the kind words and candid feedback. We are glad to hear you enjoyed your experience and free delivery service. We sincerely welcome you to the Hyundai of St Augustine family. Best regards, Andrew DiFeo , Owner/GM Hyundai of St Augustine.

BJmedina

Aug 24, 2016

Great person to deal with. Worked very hard for me and trying to fight for what i wanted. Respectful and listened. Thats what we need in dealers!

2 of 2 people found this review helpful.

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Response from Hyundai of St. Augustine:

Thank you so much for the kind words and 5 star feedback. Our goal is to provide excellent service from excellent people and exceed the expectations of our valued guests. We are glad to hear we were able to live up to our mission statement and core values in this instance and sincerely appreciate your consideration of Hyundai of St. Augustine
Best Regards,
Andrew DiFeo
Owner/GM
Hyundai of St. Augustine

Dirk

Jul 7, 2016

very poor experience. they talked to me like I didn't have a clue about the car or the buying process. I wouldn't waste my time with people that fell they need to tell you what to do.

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Response from Hyundai of St. Augustine:

Our sincere apologies of the level of service you received from our staff, as that is uncharacteristic of our culture. While we do have over 2,000 positive 5 star reviews across various web sites, we recognize sometimes we miss the mark. So that we may improve the experience we provide our valued guests, we would greatly appreciate it if you could email a more detailed explanation of what went wrong as well as what employees were involved to the owner at andrew@hyundaiofstaugustine.com. I sincerely appreciate that feedback and will issue a $25 online Visa Gift Card as a gesture of goodwill

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gerry

Jul 3, 2016

Fantastic people, trust and professional, highly reommend

0 of 1 people found this review helpful.

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Response from Hyundai of St. Augustine:

Thank you for the kind words and 5 star review. We are glad to hear we met your expectations in your vehicle purchase experience and sincerely welcome you to the Hyundai of St. Augustine family! Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine.

Claudia

Jun 21, 2016

Walked parking no help, the sales man whom i talked overvohine was at lunch at 11am

1 of 1 people found this review helpful.

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Response from Hyundai of St. Augustine:

Our sincere apologies for the level of service you received from our staff. This is uncharacteristic of our dealership, however we recognize that sometimes we falter and than did feedback you have provided helps us improve our organization. Best regards, Andrew DiFeo. Owner/GM Hyundai of St Augustine.

Jerry

Jun 6, 2016

Prompty reply to my inquiry. Had a very nice car for sale.Car price was too high in my opinion. GM of dealership sent me nice email supporting their policy of non negotiable pricing so i said i would shop elsewhere. Their salesman nevertheless did follow up to try to justify their price on car i wanted...not pushy...just confident that price of car was right. I bought the exact same car for $3000 less but with twice the mileage of their car.Overall a good experience.

1 of 1 people found this review helpful.

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Response from Hyundai of St. Augustine:

Jerry, thanks so much for the kind words and candid feedback. I appreciate your understanding of our pricing policy in that we price our cars below market average based on Make, Model, Equipment, Mileage, vehicle condition and supply and demand. We are so glad to hear you were able to find a car for your budget with slightly more miles than ours. Thank you for considering Hyundai of St. Augustine. Best Regards, Andrew DiFeo, Owner/GM Hyundai of St. Augustine

Read 20 old reviews

Lynn

Sep 15, 2014

We worked with Jordan and found him to be very polite, knowledgeable and qualified to sell this car. He went above and beyond expectation and we will recommend him to friends in the future.

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Mike

Jun 4, 2014

Scheduled an appointment to test drive the car and it was not detailed, washed or cleaned! I scheduled the appt for days out.

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Tom

Apr 29, 2014

sales guy was great - Finance Director is obnoxious

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Alina

Dec 7, 2013

Very easy transaction. Did not experience the high pressure sales like at other dealerships. Jose was friendly and was very clear and upfront with pricing. I got was I expecting for my trade and they helped get us better financing than what we already had. Great experience!!

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Richard

Nov 3, 2013

I had purchased a vehicle from them a few years ago and remembered the sales rep who also stayed in touch with me so I did not need them to necessarily call me back. They had a used vehicle I was searching for and it met my needs and I was able to negotiate a very good deal and completed the purchase.

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Diane

Jun 28, 2013

not happy at all--they responded quickly, emailed me they had the car that I had seen on Car Gurus, then when I called they did not have it--sounded like they never did.

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peter

May 10, 2013

Sales rep. was EXCELLENT. Very congenial, knowledgeable and no high pressure tactics. Thank you

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Caitlin

Mar 25, 2013

George was helpful and eager to assist when I expressed interest in a Honda Accord coupe. Unfortunately it sold a few days before I was supposed to come see it, and George called to let me know so that I wouldn't drive 4 hours for nothing.

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John

Mar 24, 2013

Their car did not have navigation.

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Dee

Mar 11, 2013

Great approach toward customers in sales and patience.

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Alan

Feb 24, 2013

Great staff! I felt very comfortable negotiating the purchase of my car. I would recommend them to anyone. My sales agent was especially a true professional. Thanks guys; my car runs great! If you're looking to purchase a car- go see these guys!!!!

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Stephanie

Jan 11, 2013

Charles & Byrd were a big help & made my second car buying expierence quick , unstressed & easy - def recommend this dealership to friends and family.

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Jan 11, 2013

To far for me and they never could answer my question on the out the for price.

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Bill

Nov 4, 2012

Dealer did respond right away

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susan

Oct 12, 2012

Great service, from not only the Salesman Shawn Hayes, but from the Manager Jim Feliciano. Did not pressure me at all, and suggested I go to another dealership to test drive another car. I did and came back to them. Definitely would recommend them and their great price!

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Dan

Oct 5, 2012

Our sales agent was Paul Smathers, he made this buying experience a real pleasure. A credit to his profession.

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JOHN

Aug 29, 2012

Didn't buy from them, but they did call and offer to beat the other guy's price.

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Lori

Jun 11, 2012

Talked with me for hours. Didn't try to "sell" me. Kept me informed. Kept their word. Even called to wish me happy birthday.

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Ariel

Apr 30, 2012

Jerermy Lickver was very detailed and made sure I got a great deal. Thank you so much for making me happy. This is how your suppost to feel after you buy a car. Thank you very much.

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Terry

Dec 10, 2011

Great communication by David B

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