Hudson Valley Chrysler Dodge Jeep RAM

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200 Auto Park Pl
Newburgh, NY 12550

Sales: (845) 562-4100

Service: (888) 705-3253

Today 8:30 AM - 8:00 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Jan 4, 2018
Guru5DVPL
they would not respond to my request to explain the extent of the accident damage reported on carfax. I dropped my interest in the car and won't go back.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 22, 2017
Jairazona
Sales guy was nice and accommodating. Not pushy like others.
Is this review helpful? Yes | No
Oct 30, 2017
Professional
Is this review helpful? Yes | No
Oct 14, 2017
I would not deal with this dealer; the original price of the vehicle was $15,595. I wanted to take the vehicle to my mechanic; I was told that I had to put $500 down and the money would be returned to me immediately if I didn't want the vehicle. I don’t understand why I was required to give a deposit since their salesman went with us to the mechanic. I checked CarGuru and saw that the vehicle was overpriced by $196 (the dealer had the vehicle for a few months); I tried to negotiate to $15,000 cash sale they would not budge; I was told that they don’t negotiate but they didn’t advertise that nor did the salesman say that when we said that our budget was $15,000. I requested my $500 which I had given that day in cash; it took one week of constant calling on our part before they finally gave us our money back.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Hudson Valley Chrysler Dodge Jeep RAM:

Hi Natalie, My Name is Scott Orofino. I am the Pre owned Manager at Hudson Valley CDJR and the Auto Exchange. First off I would like to apologize for the time it took to get your refund. The Owner Bill Camastro signs off on all refunds and for whatever reason he was out off the office and when he was in it just didn't get in front of him. That's not an excuse our fault completely. I apologize for that. The second part of your review  dealing with leaving a deposit to bring the car to a mechanic is unfair. Your husband was told we are a one price market pricing store, multiple times, when a cus
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Sep 24, 2017
Lisa Ernst
Everyone was great. Contacted us right away, had car waiting for us when we got there for test drive. We mentioned a few things during the drive, they took care of everything and then some. Purchased the vehicle and are very happy.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 10, 2017
Dealer never responded after initial contact
Is this review helpful? Yes | No
Aug 9, 2017
Vehicle I was interested in was already sold. Person who called was very professional and helpful.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Jul 19, 2017
They emailed me back the info I already knew. I had asked for bottom line price before I drove 1.5 hours to look at the vehicle. I guess this is the internet! A person on the phone is much easier to get info
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jun 19, 2017
While they DID have time to contact me by text, phone, and email not less than 8 times regarding one test drive, they didn't bother checking their listing. I drove an hour to look at a manual transmission car which didn't exist. They didn't seem to care when I pointed this out. make them verify every detail before driving to them.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
May 2, 2017
Salesman wasn't great but managers and financing was great. Very helpful. Dealership was spotless.. ended up getting our 2017 car home and realized the cargo cover for truck was crooked and sides of truck were scratched up. They shoved the wrong cargo cover into our car and we had to saw it out!
1 of 2 people found this review helpful.
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Apr 30, 2017
good friendly No pressure sales. overall a great experience
Is this review helpful? Yes | No
Sep 20, 2016
Salesman was good but dealer knew about a bad tire but had us test drive car anyway. Tire blew out on 84. Luckily my family didnt get hurt.
4 of 4 people found this review helpful.
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Apr 9, 2016
I have a good experience with them. They showed me the car and I have a test drive. Thanks guys I appreciate it.
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Read 5 old reviews
Jan 5, 2016
Responded but already purchased a vehicle.
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Nov 19, 2015
Went to dealer the car was not clean left a bad impression.. They offered to clean it but I decide to go in another direction
2 of 2 people found this review helpful.
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Oct 29, 2015
Awesome.. Got the right car at the right price with he right interest rate.
1 of 1 people found this review helpful.
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Oct 14, 2015
Professional and accommodating
Is this review helpful? Yes | No
Sep 3, 2015
mot76
15
A no pressure atmosphere. Friendly and easy to work with.
Is this review helpful? Yes | No

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