Hooks Lincoln

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8900 West Freeway
Fort Worth, TX 76108

Sales: (817) 596-0044

Service: (888) 433-1667

Today 8:30 AM - 7:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Dec 26, 2017
Is my first financed car purchase and they walked me thru with everything I needed, the impossible they made possible for me to get the car and the customer service is the best they will work with you and they will make sure you are comfortable and happy with the purchase.
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Dec 26, 2017
GuruZRGL5
They called back in a timely manor. They were very friendly and informative. They were firm on there price. So I bought from somewhere else the following day.
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Oct 23, 2017
Haven't visit them yet. But they reached out to me.
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Aug 31, 2017
GuruDW2S4
This was not a good experience. I contacted the dealer, they described the Mazda CX5 as having Leather,Moonroof,Navagation, etc. I contacted them, they assured me that the vehicle was equipped with the above mentioned options. When I arrived the car wasn't equipped with any of those options at which point they tried to sell me on a new vehicle. Stay away from this dealership!!
2 of 3 people found this review helpful.
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Aug 8, 2017
The dealer contacted me within the same day! However when I got back in contact with the dealer a couple of days later, the Lincoln MKZ was already sold.
0 of 1 people found this review helpful.
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Aug 2, 2017
GuruKB9Z
Purchased vehicle. Very satisfied.
1 of 2 people found this review helpful.
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Jul 25, 2017
My experience was good! They said the car had already been sold.
0 of 1 people found this review helpful.
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Jul 6, 2017
Very nice people and helpful.
0 of 1 people found this review helpful.
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Jun 26, 2017
CarefreeGuru
Nice customer service
0 of 1 people found this review helpful.
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Jun 13, 2017
Excellent. Dealer was very attentive. Called back within couple of hours. Treated me with respect.
0 of 1 people found this review helpful.
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Jun 11, 2017
Quick response! Very professional.
0 of 1 people found this review helpful.
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Jan 2, 2017
Great experience,.. contacted me in short period and gave me no pressure to buy the vehicle. I bought the vehicle,.. purchase went smooth with minimal back and forth. Sales guy named Mike
1 of 2 people found this review helpful.
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Dec 24, 2016
Pleasant visit with no pressure sales. Would like to purchase hybrid but prefer a 2015.
0 of 1 people found this review helpful.
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Dec 23, 2016
The sale person Ken Dawson was the best salesman I have ever dealt with he was the reason I bought the car
2 of 3 people found this review helpful.
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Dec 6, 2016
best dealer vehicle experience ever........ on top of a good deal. It was actually the only positive experience since my first in 1979, guess that make me an old f--t
1 of 2 people found this review helpful.
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Aug 26, 2016
Supertahoes
They contacted me several times and were very nice
0 of 1 people found this review helpful.
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Jul 30, 2016
IBCJohn
The car was listed as quickly as they took it in so it was not possible for them to answer my questions until next week when they have it ready for sale.
0 of 1 people found this review helpful.
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Jul 27, 2016
Excellent customer service and a very competitive price. I'm a happy camper.
0 of 1 people found this review helpful.
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Jul 23, 2016
Hooks Lincoln was very responsive and efficient in answering our questions. This is a wonderful group of people - everyone we dealt with there made the process easy and quick, without a lot of pressure to purchase extras. I would definitely purchase a car through them again!
0 of 1 people found this review helpful.
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Jul 18, 2016
Friendly, yet very professional. Gave us a very good deal and we would highly recommend this dealer to individuals seeking to buy either new or used vehicles,
0 of 1 people found this review helpful.
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May 24, 2016
The best cr buying experiance ever,I would reccomend that Any One interested in a Lincoln contact Mark Grabowski at Hooks Lincoln.
0 of 1 people found this review helpful.
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May 18, 2016
rox019
5
I ultimately purchased from this dealer. Troy was fantastic to work with and Amanda in finance was very friendly. I had planned to finance through my insurance company, but they found me a better interest rate. I would definitely refer people to them.
0 of 1 people found this review helpful.
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May 5, 2016
While I ended up not moving forward with this vehicle, I was so thoroughly impressed with the level of communication, honesty and customer service from all 4 individuals that I dealt with that there that is no doubt in my mind that I will drive the 50+ miles from my home to Hooks -- despite there being many Lincoln dealerships closer to home --just to deal with them in the future should I decide to buy a Lincoln vehicle.
0 of 1 people found this review helpful.
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Read 16 old reviews
Apr 3, 2016
bought car seems to be a good car v8 challenger 24 miles gal had to have Xtra keys made , and some programing done on computer no complaints
0 of 1 people found this review helpful.
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Mar 22, 2016
I loved the service and the professionalism...the office was clean and everone was very nice loved the experience i had with this dealership just hate i have not been able to seal a feal with them but im still working on it....hooks you guys get two thumbs up!!!!! I am now waitting to go sign the docs for my buick thank u so much hook team u guys are great.....wonderful dealership...professional...polite i would refer everyone i know to HOOKS
0 of 1 people found this review helpful.
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Jan 10, 2016
Car didn t pass their inspection would not sale.
1 of 1 people found this review helpful.
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Dec 28, 2015
Wonderful!!!
0 of 1 people found this review helpful.
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Dec 23, 2015
The car I was interested sold before I could get over there to see it. We just emailed.
1 of 1 people found this review helpful.
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Oct 28, 2015
Responded with interest and was knowledgable! Also good followup.
0 of 1 people found this review helpful.
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Sep 30, 2015
Pleasant
0 of 1 people found this review helpful.
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Sep 15, 2015
Great Staff and Great car.
0 of 1 people found this review helpful.
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Feb 10, 2015
great experience, awsome staff
0 of 1 people found this review helpful.
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Feb 6, 2015
Responded quickly and polite. Easy to work with.
0 of 1 people found this review helpful.
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Dec 21, 2014
excellant information and follow up
0 of 1 people found this review helpful.
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Aug 15, 2014
Tyrone Washington
Great detail call back in a timely matter
0 of 1 people found this review helpful.
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Aug 10, 2014
did not have what I was looking for
0 of 1 people found this review helpful.
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Jan 12, 2013
very good communication and friendly
0 of 1 people found this review helpful.
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Aug 22, 2012
Sold me a Pre-Owned Lincoln as a 1 Owner, sold and serviced its entire life at Hooks Lincoln with all service records to be provided to me and never had been in an accident. Truth of it: Moderate to Severe Wreck where body damage was fixed but not the mechanical damage the repair work hid, not serviced at that dealership or, based on records, not really serviced, two previous owners; not one as advertised.
1 of 1 people found this review helpful.
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Apr 5, 2012
vette68
5
it took them 15 min. to get back to me, thats pretty good.
0 of 1 people found this review helpful.
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