Honda Carland

good prompt response

Never responded to questions about the vehicle. The initial reaponse was a generic email telling me I should come in for assistance.

Even their prices are little high, the person explained due to additional warranty on power train. Good to have if you piece of mind and will cost around $1k outside. Would like to buy vehicle again from this dealer

I purchased this vehicle. sales person was professional and courteous.

Very good...salesman was not high pressure test drive was pleasant

Horrible customer service. Inquired about a vehicle and someone was quick to respond. Once they found out I was an internet shopper coming from a long distance to purchase they put me on the back burner to get back to me once they weren't busy with customers. Then days later JP called me back and i asked for a more detailed video, pictures, and specifics about the vehicle. He made it seem like it was a pain for him to get it and told me I should come test drive it and look at it. I explained to him once again I live out of state and he said he would get them for me. Days later he gets back ahold of me and says he's sent the pictures. I never received them. Then he said he emailed them. I never received them. So either JP doesn't know how to send pictures or video to someone or he was lieing. Either way, pretty pathetic. So I called the dealer back and requested to speak with someone else after JP couldn't do his job. This guy treated me the same way. I explained I live out of state and he said he couldn't really get me video or pictures like it was a waste of his time. He eventually said he would and never heard back from him. Watch yourself with this dealership. Shady, lieing, lazy salesman that can't do their job or know how to send pictures or videos. Salesman like these are what give car salesman a bad name.

Love Honda Carland. They were respectful and easy to talk to. However, when I go to buy a car, I want the deal today. I do not want them to call me later and change their minds. People drive long distances to purchase cars.

very friendly people

Good customer service but could not get the car I was looking.

Contacted me very quickly with price.

Experience was good. Not great. The used car office was a huge step down from the main showroom. Usually there is a difference but this one was significant. The sales guy was nice enough and the car is great. I was thankful to have CarGurus pricing information. It helped a ton. They met me at $500 off market value that CarGurus posted. The most annoying part was that there was an Allstate office set up in the dealership and they made us sit with their agent for a while. Total waste of time as I did not want to change my insurance from my current provider and the people working there were torturously slow! Other than that it was a pretty good experience. Nothing glamorous about it though, that's for sure!

Great dealership and experience- Amir and Jerome in particular were fantastic and made the buying process comfortable and easy- Jerome went out of his way to call me the day after I purchased my car and told me he got me a better interest rate- something he didn't have to do, but did. I highly recommend these guys to anyone looking to buy a car.

They really don't try and get u in a vehicle. They put u thru hoops. As if this is the only luxury vehicle they ever encountered on there lot. Or to draw ppl in.

Responded right away eager to help.

Dealer was friendly enough and communicated with me about everything via email, but I was very disappointed in the way the truck was represented...The ad gave the impression that it had 4 new tires, but it was only 2...and the bed had some significant sheet metal damage that wasn't disclosed...A 300+ mile trip for a total let-down...

Very good experience. The car was sold but there no pressure

Contacted very quick.

Dealer had about 10 Honda CRV's listed at $23,088 but when I called, none were available at that price. Felt like a bait and switch scheme to me.

Five stars!!!

Terrible customer service & horrible detailing services. I would NEVER buy there again!

The fact that I bought the car says it all

Great!

While we never went there, Greg was most attentive to our needs via email...we just found one closer.

Great experience. Oscar our sales guy was great. No pressure.