Heritage Subaru Owings Mills

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9808 Reisterstown Road, Owings Mills, MD 21117 - Map & Directions

Sales: (877) 281-5761

Service: (866) 541-5036

Today 9:00am - 9:00pm
(Closed Now)
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Old Dealer Reviews

Oct 23, 2014
Simeon2909
Did not give clear details on carfax
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Oct 14, 2014
Good
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Sep 19, 2014
I had been researching and shopping for cars x 2 months. I visited several dealerships in the Rockvile area. None of the sales people had much interest in me and my needs. I saw a good deal on one of the cars I was considering buying at Heritage. I emailed them and was immediately put in touch with salesman Gerald Walker. We made an appointment for a test drive and he was waiting for me. They treated me honestly and with respect. As a single woman, I felt I was able to work out a good deal with Heritage. It was a tiring but overall pleasant experience. Gerald Walker was great to work with. It was well worth the trip out to Ownings Mills!
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Sep 18, 2014
Excellent service, great salemans
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Sep 15, 2014
The mgt team gave me my car with scratches they promised to fix and they did not detail...Guess it was my fault for going at dusk and being trusting. The issue was brough to mgt attention and I was told that used cars don't have scratches buffed out: really!!!!
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Sep 3, 2014
Bad customer service. I won't be returning to buy a new car or be reccomending them.
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Aug 19, 2014
Good response, lost interest quickly
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Jun 21, 2014
very good ; nice people
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May 26, 2014
It took way to long. There was no negotiating and finance should have taken 20 mins. Instead it took 3 hrs plus. After I told them I wanted to be in and out, but they still choose to take there sweet time. Other then waiting around way to long, the salesmen was very nice and was trying to help us to a speedy experience.
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Mar 13, 2014
Very helpful and courteous.
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Aug 2, 2013
Wonderful!
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Aug 2, 2013
They were amazing! I got there just before closing and everyone stayed late to help me drive my new car away that night. Pamela steinmetz was efficient, friendly, patient and very helpful. Greg in finance was also very knowledgeable, efficient and informative. Both were more than willing to stay as long as it took to seal the deal. I will shop there again. My car, Thelma, is a beauty!!!
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Jul 7, 2013
They responded right away Alan Sy spent hours with me looking at different cars on the lot. It was a low pressure situation all around. I even got to "sleep on it" a couple of days before making a decision. Couldn't be happier with the experience.
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