Hendrick Honda Of Charleston

Excellent

Financial representative burned a good bit of my time trying to sell me various versions of extended warranties; otherwise, a good experience.

Contacted promptly. They had exact car I wanted in inventory as I couldn't find one locally in North Carolina. Quoted me a very competitive price and even took my 10 year old Prius in trade sight unseen. Except for the long drive south to pick up the car, very positive experience.

Awesome dealership. Car was exactly as described,Chris was the best,very helpful and courteous. Would buy there again and highly recommend.

Very friendly and helpful

I was asking corvette specific questions about the corvette for sale. Hendricks had someone knowable about corvettes and the specific car I was interested in call me to answers my questions. I was contacting them long distance. They were responsive to my inquires so did not feel so long distance.

Excellent / I purchase the Car yesterday ... 3rd Car we pruchased from the Hendrick Dealerships in Charleston

I met a car salesman named Sam. He was awesome and easy to work with. We came to a price but after Sam and I came to a deal, someone switched the paperwork and tried to make me sign a deal that I didn't agreed to. It wasn't Sam but there was a middle guy and a finance women and between the two of them someone almost made me pay $27,000 for $23,499 truck. Luckily I had another dealership look at the paper work and I caught the switch. I feel very disrespected by that! VERRRRRY! I feel like I was almost robbed. We got it corrected (I hope). Only reason I purchased the truck was because I really wanted it and I liked Sam. After taking the Truck home the check engine light came on. Brought the truck back and the service team got the light to go off. The very next day it came on again, so now I have to take the truck in for maintenance. This is time consuming! I did not buy a truck to have it worked on. As of right now, I am very unhappy with Honda of Charleston and I do not know if I made the right decision. To be continued...

The car was everything promised in the ad and the agreed upon price was good to the dealer as well as me. I was especially impressed with the personal attention and professional approach of my salesperson, Ryan Callahan. I predict that he will flourish in the car business or any other role that deals with the public.

Very ambitious

Sam was nice, we ended up purchasing the car. Overall good, but I thought to tactic of adding back their refurb charges for the car onto the listed price during the negotiations was disingenuous. I ended up paying about $1500 more for the car than I should have. Lesson learned, but a tactic I am not sure would lead me to buy another car there.

Excellent

I didn't end up deciding on a Honda, but this dealership was very responsive and professional.

Good

good friendly experience. I was disappointed to find all of the cars had additional add ons ($$ ) that were not listed on line. If I could get my chosen car without the bells and whistles, I would go back. They were very nice

Took 4 days to receive an email back after requesting if certain stock # car was on lot. Drove to another dealer and bought the car.

Great experience. Very helpful salesperson.

amazing

I contacted them several times explaining exactly what I was looking for. They would say they'd get back to me but really pressured or tried to pressure me into setting up an appointment time to come see them. I think I was contacted by them one time with a car that was $6k over What it should've been. Then I get a voicemail from them saying that they've tried several times to contact me and was I still interested. No one ever tried to contact me. That is just another example of not being in touch with your customer and just sending out generic coorespodence. I, just yesterday, got an email saying pretty much the same thing as the voicemail...tried servers times to contact me (tried to make it sound like its your fault). Unsuccessfully. Blah blah blah. I responded and said no one has contacted me. Got an immediate phone call. Cheesy.

Mis informed me about vehicle, wasted my time. Dealer strung me along for two days before admitting to steering problems being repaired.

Dealer took three days to respond. When they called back, they stated that it had sold.