Global Imports BMW

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500 Interstate North Parkway
Atlanta, GA 30339

Sales: (800) 263-0137

Service: (800) 419-0290
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May 9, 2017
Hatemaly
Excellent dealer.
0 of 1 people found this review helpful.
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Mar 20, 2017
They where great to work with over the phone. Very professional and on point.
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Mar 15, 2017
We set up an appointment about an hour after the inquiry, drove across town to discover the car was already sold and should not have been listed....
5 of 5 people found this review helpful.
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Feb 19, 2017
Alto_2068
Fast response and nice dealership
0 of 1 people found this review helpful.
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Feb 5, 2017
luckyguy2k9
Very helpful
1 of 4 people found this review helpful.
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Jan 17, 2017
Very helpful and friendly. Car not whatI was looking for.
1 of 3 people found this review helpful.
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Dec 3, 2016
Car was not ready to see and had to continually follow up with them with no return call. Then went to his manager who told me it's no longer available. Probably never was. And I see it's still on your website along with a couple of others.
9 of 9 people found this review helpful.
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Dec 3, 2016
I went to Global twice, the first time was to test drive the car. Second time was to buy the Cadillac CTS V. However, I was the one at first who tried contacting them and left my info on how I could be reached. Both times no return call or email. Car was sold a short time before I arrived to someone out of state. I do not recommend this dealer if you are looking for a prompt response or them being informative.
4 of 4 people found this review helpful.
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Dec 2, 2016
JHadd
Good group to work with. Low pressure, friendly, and I love my car. :-)
1 of 4 people found this review helpful.
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Nov 24, 2016
Good. Sales person was great prices were set on stone
1 of 2 people found this review helpful.
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Nov 19, 2016
Has been very cooperative and professional. willing to work with a long distance customer to make the purchase as easy as possible
2 of 3 people found this review helpful.
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Nov 11, 2016
quick to follow up
2 of 4 people found this review helpful.
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Nov 9, 2016
Great contact, Great offer
1 of 3 people found this review helpful.
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Oct 28, 2016
Decided to look at other options. The Dealer Representative emailed me and phoned me and I did not respond to either at the time due to a family emergency.....my plans regarding a search for the Lexus SUV has been put on hold!!!!!!
0 of 3 people found this review helpful.
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Sep 26, 2016
Excellent service!!! Only issue was they said my trade had odometer issues, per CarFax, which I believe was incorrect and greatly affected my trade. Anyway, the salesman was great and stayed well past time for him to go home.
1 of 1 people found this review helpful.
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Sep 22, 2016
Didn't buy from global (car didn't have an important option), but was very reliable and courteous.
0 of 1 people found this review helpful.
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Sep 13, 2016
Great customer service from start to finish, Thanks Morris
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Aug 15, 2016
Excellent initial sales experience. Prompt follow and friendly sales staff. Poor post sale experience with the BMW genius instructor.
2 of 2 people found this review helpful.
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Aug 14, 2016
Great communication and follow up.
1 of 1 people found this review helpful.
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Aug 13, 2016
The dealer representative provided a quote. I did not purchase it because of the diesel engine.
0 of 3 people found this review helpful.
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Aug 13, 2016
Ray was fabulous to work with. I love my CC
0 of 1 people found this review helpful.
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Aug 8, 2016
They were slow to respond to my inquiry. Then, when I went to the dealership to see the vehicle, it was unavailable to view because it had been loaned out. They never provided the detailed information on total lease costs that I requested. Lastly, they raised the price $9,000 above the online listing amount claiming that they had made a data entry error. This experience was very disappointing in light if the fact that I had purchased my prior vehicle from them. I have purchased a vehicle from another dealer and rest assured I will never deal with them again!!!!!
6 of 6 people found this review helpful.
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Jul 29, 2016
The did not want to sell me a car. I tried to buy this car, they would not work with me, so I bought it from another dealer.
4 of 5 people found this review helpful.
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Jul 23, 2016
Great
0 of 1 people found this review helpful.
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Jul 16, 2016
No personal contact from the dealership. Generic email responses. Did not reply to my specific questions about a vehicle in stock.
4 of 4 people found this review helpful.
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Jul 2, 2016
Mr. Paul was very prompt with responding ro my emails and phones calls about a particular car. He even went the extra mile and did an inspection for me on the car. When I finally drove up to look at the car advertised it was a great deal and I purchased it that day. Every salesmen I encountered was very friendly also. I would definitely recommend this dealer.
1 of 1 people found this review helpful.
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Jun 21, 2016
Fast response and follow up
0 of 1 people found this review helpful.
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Jun 18, 2016
Pre written e-mails, ad said no give on prices. Did not mention my comment on my trade In. I am sure they are nice people, but right away it sounded like they did not want business. I was really interested in the 2003 Jeep Wrangler, but am in no hurry.
2 of 2 people found this review helpful.
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Jun 6, 2016
It was a great experience. They were very helpful & professional.
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Jun 2, 2016
Very attentive. Polite. Felt trustworthy.
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May 19, 2016
All contact was handled very professionally. After the test drive I decided to purchase and felt well taken care of during the entire process. All questions answered, processes explained. Total experience was excellent.
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May 8, 2016
They responded quickly and followed up. Not the car I wanted.
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May 7, 2016
Great - bought the car. The car was detailed, full tank and extras.
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Apr 28, 2016
The sales person was rude and did not return messages.
2 of 2 people found this review helpful.
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Apr 12, 2016
jck50
quick response
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Apr 5, 2016
I received a form email. I responded with specific questions and have no response since. It's been almost a week now. So far it's been a poor customer experience.
2 of 2 people found this review helpful.
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Mar 28, 2016
Took too long to respond, already purchased another vehicle before they responded.
1 of 1 people found this review helpful.
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Mar 17, 2016
happydoc83
I initially contacted them but they said the care was sold. When I contacted them through CG they did respond. I didn't go further because I was not attracted to the car.
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Feb 24, 2016
was told car was available after driving 1 1/2 hours was told car was sold
3 of 3 people found this review helpful.
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Feb 8, 2016
Timely response and follow-up. Decided to purchase elsewhere because the vehicle that I wanted and within my budget was at another dealership. Nicolas was very friendly and not pushy when I went to test-drive a Hyundai Sonata.
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Feb 2, 2016
Quick to respond via email but would not call when requested
1 of 1 people found this review helpful.
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Read 40 old reviews
Apr 22, 2015
When I called to come look at the truck, it was verified the truck was available and still going through inspection so I could only look, no test drive. So an hour later I show up to dealer to look at it, I was taken down to the shop to see the truck just to be told it was under contract the night before. As the number 3 BMW dealer in the states, I would think their computer system would be up to date for contracts and sales.
2 of 2 people found this review helpful.
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Apr 15, 2015
Car was promished to another Dealer when I got there.
1 of 1 people found this review helpful.
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Jan 6, 2015
Very friendly. Keeps you current on the items you are interested in. I have not as of this moment purchased an item with Global Imports BMW. That is not to say I won"t.
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Dec 31, 2014
Love the car
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Dec 13, 2014
Great dealer I went there and bought my wife's 2011 vw routan
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Dec 1, 2014
Menes4
great
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Nov 8, 2014
Excellent
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Oct 5, 2014
Bought from them. Very thorough and offer perks others don't.
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Sep 8, 2014
they called and never called back
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Jul 30, 2014
Great!!!
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Jun 25, 2014
Made an offer to purchase this car via telephone and was told the offer was accepted. The day before traveling out-of-state to pick up the car I was told it had already been sold. I was upset with this turn of event, especially since I was steered to other, higher priced vehicles.
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Jun 12, 2014
Responded, but not with any more info than on listing
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Jun 11, 2014
Terrible salesman and horrible sales manager. Did not buy a BMW b/c of a $400 dispute in price that the manager would not budge. Ended up buying a Mercedes from the dealer next door.
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Apr 30, 2014
I had a awesome experience at Global Imports BMW! They were very nice and got me in the car I wanted for the price I wanted everyone was so friendly and accommodating! I would recommend anyone to go there if your searching for your next vehicle to purchase.
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Apr 28, 2014
Responded immediately.
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Mar 29, 2014
Went to see a VW Eos, but it wasn't ready. The person that we had appt with had the day off! All around a bad impression.
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Mar 12, 2014
TNalley32
Hate global imports. Very snotty people
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Jan 27, 2014
slow call back
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Jan 26, 2014
Found our car. Great staff and service. Only issue is that we drove 4 hours one way to buy the car and it wasn't serviced or detailed yet. We have to do another 8 hour round trip yo pick it up.
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Jan 19, 2014
Great feedback, provided really good information quickly about the vehicle(s) that I was interested in.
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Jan 7, 2014
The staff there (worked mostly with Rick, but me others) were patient, very accommodating, and did not try to pressure my daughter to purchase a vehicle.
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Jan 3, 2014
Dealer offered a very low price for my trade in (which I purchased from Global several years before) and when I provided proof of higher offers I had received from competing dealerships, the sales manager was clearly irritated. He spoke to me in a very disrespectful manner and when I declined his offer he strode off in a huff. I was stunned and would never consider buying a car at Global Imports again.
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Dec 2, 2013
I had a really good experience with them. I would send anyone there.
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Sep 11, 2013
Absolutely excellent. They were very helpful and accommodating in every way.
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Sep 5, 2013
Car was in good shape but the car was from up north and the numbers didn't work out. Service is good.
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Aug 27, 2013
Good information, but car was already sold.
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Jul 25, 2013
No better, no worse than all the dealers. Usual tricks of delay tactics, getting keys to do appraisal of possible trade and keeping you from leaving even after you say you are ready to go. Passing you from one person to the next trying to get you to agree to extended warranty and other costly add-ons. Misrepresented mileage, wouldn't show Carfax report..... All in all, just what you expect when shopping for a car.
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May 6, 2013
Had a great experience with this dealership. Would recommend.
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May 1, 2013
Not very intrested in my inquirer
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Feb 9, 2013
In the past 30 years, this is the only dealership I have ever known to be superb in customer services. No games, respectful employees, good deals.
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Jan 27, 2013
Very fast response to my e-mail request and excellent on-site service at the dealer. Highly recommend.
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Oct 15, 2012
car overpriced and would not cut price so i passed it up
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Oct 5, 2012
Good folks, but they are too high on their cars.
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Sep 28, 2012
Responded quickly.
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Sep 20, 2012
very responsive
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Aug 11, 2012
they did everything to ensure i get the vehicle
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Jul 31, 2012
the dealer didnt show much options on certified pre owned vehicle
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Feb 19, 2012
Very fast response and very friendly. I would buy a car
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Jan 26, 2012
Okay--poor follow up (3 stars)
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Jan 12, 2012
never got a response to my request
Is this review helpful? Yes | No

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