Global Imports BMW

Excellent dealer.

They where great to work with over the phone. Very professional and on point.

We set up an appointment about an hour after the inquiry, drove across town to discover the car was already sold and should not have been listed....

Fast response and nice dealership

Very helpful

Very helpful and friendly. Car not whatI was looking for.

Car was not ready to see and had to continually follow up with them with no return call. Then went to his manager who told me it's no longer available. Probably never was. And I see it's still on your website along with a couple of others.

I went to Global twice, the first time was to test drive the car. Second time was to buy the Cadillac CTS V. However, I was the one at first who tried contacting them and left my info on how I could be reached. Both times no return call or email. Car was sold a short time before I arrived to someone out of state. I do not recommend this dealer if you are looking for a prompt response or them being informative.

Good group to work with. Low pressure, friendly, and I love my car. :-)

Good. Sales person was great prices were set on stone

Has been very cooperative and professional. willing to work with a long distance customer to make the purchase as easy as possible

quick to follow up

Great contact, Great offer

Decided to look at other options. The Dealer Representative emailed me and phoned me and I did not respond to either at the time due to a family emergency.....my plans regarding a search for the Lexus SUV has been put on hold!!!!!!

Excellent service!!! Only issue was they said my trade had odometer issues, per CarFax, which I believe was incorrect and greatly affected my trade. Anyway, the salesman was great and stayed well past time for him to go home.

Didn't buy from global (car didn't have an important option), but was very reliable and courteous.

Great customer service from start to finish, Thanks Morris

Excellent initial sales experience. Prompt follow and friendly sales staff. Poor post sale experience with the BMW genius instructor.

Great communication and follow up.

The dealer representative provided a quote. I did not purchase it because of the diesel engine.

Ray was fabulous to work with. I love my CC

They were slow to respond to my inquiry. Then, when I went to the dealership to see the vehicle, it was unavailable to view because it had been loaned out. They never provided the detailed information on total lease costs that I requested. Lastly, they raised the price $9,000 above the online listing amount claiming that they had made a data entry error. This experience was very disappointing in light if the fact that I had purchased my prior vehicle from them. I have purchased a vehicle from another dealer and rest assured I will never deal with them again!!!!!

The did not want to sell me a car. I tried to buy this car, they would not work with me, so I bought it from another dealer.

Great

No personal contact from the dealership. Generic email responses. Did not reply to my specific questions about a vehicle in stock.

Mr. Paul was very prompt with responding ro my emails and phones calls about a particular car. He even went the extra mile and did an inspection for me on the car. When I finally drove up to look at the car advertised it was a great deal and I purchased it that day. Every salesmen I encountered was very friendly also. I would definitely recommend this dealer.

Fast response and follow up

Pre written e-mails, ad said no give on prices. Did not mention my comment on my trade In. I am sure they are nice people, but right away it sounded like they did not want business. I was really interested in the 2003 Jeep Wrangler, but am in no hurry.

It was a great experience. They were very helpful & professional.

Very attentive. Polite. Felt trustworthy.

All contact was handled very professionally. After the test drive I decided to purchase and felt well taken care of during the entire process. All questions answered, processes explained. Total experience was excellent.

They responded quickly and followed up. Not the car I wanted.

Great - bought the car. The car was detailed, full tank and extras.

The sales person was rude and did not return messages.

quick response

I received a form email. I responded with specific questions and have no response since. It's been almost a week now. So far it's been a poor customer experience.

Took too long to respond, already purchased another vehicle before they responded.

I initially contacted them but they said the care was sold. When I contacted them through CG they did respond. I didn't go further because I was not attracted to the car.

was told car was available after driving 1 1/2 hours was told car was sold

Timely response and follow-up. Decided to purchase elsewhere because the vehicle that I wanted and within my budget was at another dealership. Nicolas was very friendly and not pushy when I went to test-drive a Hyundai Sonata.

Quick to respond via email but would not call when requested