Ganley Toyota

Express Lube, New Owner Events, Rent A Car, Fleet T.E.D. Dealer,
Toyota Certified Used Vehicles, Toyota Tire Center

1395 East Market Street
Akron, OH 44305

Sales: (330) 915-4280

Service: (330) 733-7511

Today 9:00 AM - 6:00 PM
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2015 Subaru Outback 3.6R Limited Used Cars in Akron, OH 44305

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2014 Subaru Forester 2.5i Used Cars in Akron, OH 44305

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CarGurus IMV of $11,262

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Mileage: 104,780

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2016 Honda Pilot EX-L AWD Used Cars in Akron, OH 44305

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CarGurus IMV of $32,116

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Mileage: 29,725

Location: Akron, OH 44305

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CarGurus IMV of $14,547

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Mileage: 90,423

Location: Akron, OH 44305

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CarGurus IMV of $6,047

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Mileage: 151,056

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2016 Toyota Camry SE Used Cars in Akron, OH 44305

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CarGurus IMV of $18,201

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Location: Akron, OH 44305

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CarGurus IMV of $17,027

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Mileage: 49,244

Location: Akron, OH 44305

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All reviewers have been verified to have contacted this dealer – Learn More
Dec 20, 2017
Returned email but didn't call back. Three bad phone #'s. Raised the msrp price 7k-what internet special?
Is this review helpful? Yes | No

Response from Ganley Toyota:

Bill, I'm sorry that you didn't have agood experience with our dealership.  We are always trying to improve.  Since we do not have your name we cannot reach out to you.  We would appreicate it if you could cll Dan Urban at 330-733-7511 so we can get a fuller understand of what happened and how we can insure it does not happen again.  Thank you for your input.
Nov 19, 2017
Orange_Pete
40
Great dealer. I went in for a test drive and although I like Boxers, this one was not for me. The sales person was great although not as knowledgeable about Boxers (spell check refused to allow me to spell it correctly) but this was a Toyota dealership.
Is this review helpful? Yes | No

Response from Ganley Toyota:

Thank you for giving us the chance to earn your business.  We hope to get you next time!  It was very kind of you to lleave this great review.
Nov 19, 2017
Great
Is this review helpful? Yes | No

Response from Ganley Toyota:

So are YOU!  Thanks for the review!
Nov 17, 2017
LiZZardMan 91
5
I have not purchased the vehicle I have found through this dealership YET! Though I have had my own issues prolonging my purchasing experience the employees at Ganley have shown great patients and have offered to help me in anyway that they could. Of course they want to get paid but I genuinely believe that after speaking with me they care that I get the car I am looking for or bust trying. If all goes well on my end (preparing my car for trade in) I will be contacting them to further the car buying process! Very pleased with their willingness to help and gather info, great team at Ganley!
Is this review helpful? Yes | No
Sep 25, 2017
habski70
Very professional and thorough
Is this review helpful? Yes | No
Aug 20, 2017
Mark was my salesperson. He was easy to work with and we worked out a fair deal. Live in Florida and Purchased car relying on dealer honesty. I'm not disappointed drove it home 1,000 plus miles no problems. Great truck.
Is this review helpful? Yes | No
Jun 21, 2017
Mini_141348
Jeff was great but the MDX didn't have the Tech package. He followed up twice and left voicemail. We are very pleased with his service but purchased a 2009 with the Tech package.
Is this review helpful? Yes | No
Jun 18, 2017
Very helpful. I bought the car
Is this review helpful? Yes | No
Mar 13, 2017
Granada_2248
Good communication just couldnt negotiate a deal
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Ganley Toyota:

Thank you for your feedback/  I'm sorry we couldn't get to a deal this time.  I hope you give us another chance in the future.
Jan 29, 2017
Terrible. First I texted them if the vehicle was still available- no response. Then I called and asked if it was available- they said they would have to check and get back to me - no response. Then I emailed them asking if it was available- no response. Two days later we made a 45 minute drive, walked into the dealership and the jeep was in the showroom. We looked over inside and out (probably 5 - 10 minutes )before anyone asked if we needed assistance. We said we were interested in buying the Jeep. He asked if we would like to take it for a drive, we said yes. He took my license to make a copy and came back and said it was sold yesterday . He had no knowledge of it being sold , it had no sold sign on it. I will not ever deal with dealership or recommend anyone to go there. ABSOLUTELY TERRIBLE!
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Ganley Toyota:

We are terribly sorry about this experience.  This is not the way we normally do business and we will look into the matter and find out where the process broke down.  We would welcome your input if you would like to contact Patrick O'Connor, our Customer Relations Manager at 330-733-7511.  We only get better when these things are brought to our attention so we can make improvements.
Dec 21, 2016
Sales person was Very helpful. Had the car waiting inside the showroom.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Ganley Toyota:

We deeply appreciate your taking the time to give us this review.  Thank you for your business and we're are so happy we could serve you!
Nov 22, 2016
Enjoyed their professionalism and interest
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ganley Toyota:

We thank you for the review.  We hope you're enjoying your vehicle.  Come see us again!
Nov 6, 2016
Responded in a timely fashion! I did not buy a vehicle they tried working with me in just to picky!
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Ganley Toyota:

So sorry we couldn't get you in the right vehicle... THIS TIME!  We hope we can work with you in the future and earn your business.  Thanks for the nice comment.
Oct 10, 2016
It was a very smooth experience. Very pleasant in all aspects
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ganley Toyota:

We appreciate your kind review.  Thank you for your business!
Sep 28, 2016
I had a great experience at Ganley. I did my research before hand and knew they were being honest with me as I had my facts. Love that fact that they are open on Sundays. I was in and out in a couple of hours and I am very happy with my new SUV. Thanks guys...
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ganley Toyota:

We deeply appreciate your business.  Thank you for taking the time to post this review.  We look forward to working with you again.  Don't forget to take advantage of Toyota Care!
Sep 8, 2016
Great customer service. They deliver the car to your home.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ganley Toyota:

We are so happy to serve you!  We try to make things easy.  Thank you for your business and for the review.
Jul 2, 2016
It was great. Not pushy. They worked their hardest to get me the lowest interest rate..I enjoyed my time.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ganley Toyota:

Thank you for your review.  We appreciate your business and look forward to working with you in the future.
Jun 1, 2016
kcip
A wonderful experience. After looking for awhile we found a salesman who was able to meet our needs. Nathan was perfect, went the extra mile for us. Would definitely do future business with them again. Love my Escalade.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Ganley Toyota:

Thank you for your kind words.  Nathan really is good... we don't know about perfect!  We're glad you're enjoying your Escalade.
May 24, 2016
No pressure. Tried to accommodate me. Would call them again.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ganley Toyota:

We appreciate the review.  Thanks for your business and we will see you next time!
Apr 4, 2016
Very Good
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ganley Toyota:

Thank you for leaving this review and for purchasing through our dealership.
Mar 21, 2016
VUE_483
Seemed nice,via text
1 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Ganley Toyota:

We appreciate your business and thank you for taking the time to leave this review.
Mar 9, 2016
Contacted me within the a couple of hours of my interest. I ended up buying the car.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ganley Toyota:

We try to make the buying experience easy and hassle free.  Thank you for the kind review!  We hope you are enjoying your car.
Mar 6, 2016
Car's and Truck's packed in like a Buy Here, Pay Here lot. Vehicles interior & exterior are dirty. They claim there a 60 Day Lot and don't put much time into cleaning up because after 60 days vehicle goes to auction. Salesman are non negotiable on prices. Don't waste your time, Go 15mins down the road... better dealerships.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ganley Toyota:

We understand your frustration with the lot!  HERE;S THE GOOD NEWS!!  We just opened up our NEW USED CAR SHOWROOM AND LOT just down East Market from our old lot! You can't miss it.  Please consider giving us a second chance and come bye and see us.
Feb 8, 2016
Good
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ganley Toyota:

Thanks!
Jan 31, 2016
These guy's are very helpful, everything is explained in detail. I was taken good care of by maro and ryan. I recommend getting your next car from this dealership....awesome!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ganley Toyota:

We sincerely thank you for your business and this glowing recommendation.  We're glad we could be of service!
Read 11 old reviews
Jan 3, 2016
Very good thanks.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ganley Toyota:

You are welcome!  And thank you for leaving this review.
Oct 28, 2015
Very helpful...would definitely reccommend this deleaership.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Ganley Toyota:

We appreciate the recommendation.  We look forward to working with you again.
May 23, 2015
Tried to sell a used 4Runner for full new MSRP. The truck had been ordered for another party but was damaged upon delivery...they allowed party to drive it for 5 months until their new one arrived. 5,000 miles, a completely keyed up ignition (looked like 3 year old tried to start it), and trash/lighters/used ketchup packets under the seat when they presented it to us. Salesman was nice but fresh out of college and extremely passive, making no effort to sell the thing. Awful. Got same brand new vehicle elsewhere for much less.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Ganley Toyota:

We sincerely apologize for your poor experience.  We make no excuses.  We goofed up and we are sorry.  We;ve taken steps to make sure we improve our customer serviceand you'll see other reviews attesting to that fact.
Apr 20, 2015
Fair, willing to negotiate and friendly.
Is this review helpful? Yes | No
Jan 23, 2015
Bought my car here! Nathan Beaver was the best sales man! Not too pushy and super nice. I would reccomend this dealer
Is this review helpful? Yes | No
Nov 15, 2014
Roberto did a great job and we love the 2010 Acadia.
Is this review helpful? Yes | No
Apr 21, 2014
quick response, great sales man, purchased the car. highly recommend
Is this review helpful? Yes | No
Mar 11, 2014
Had the cars I was looking for. Only emailed back and forth about cars with all info I needed
Is this review helpful? Yes | No
Dec 17, 2013
I am really happy with the attention I have received from Ganley Toyota. I live in the Pittsburgh area and am actually going to travel to akron to purchase my car. They have made me feel really comfortable and had the patience to answer every question and make me feel at ease with this mew venture. There was no pressure at all and I have been telling people all around me about my experience with them. I recommend them completely!
Is this review helpful? Yes | No
Jul 16, 2013
very helpful and resposive
Is this review helpful? Yes | No
Sep 12, 2012
Responded quickly and gave us an affordable price for the car that we purchased.
Is this review helpful? Yes | No

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