Future Ford of Sacramento

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Internet Approved, Blue Oval Certified, Quality Checked

4625 Madison Ave, Sacramento, CA 95841 - Map & Directions

Sales: (877) 877-3183

Service: (888) 327-6217

Today 8:30am - 9:00pm
(Open Now)
show business hours
Sep 16, 2016
Very honest and friendly
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Response from Future Ford of Sacramento:

Thanks for your review, Catherine!  We're so glad that you had a good experience with us.  We appreciate your business, we hope to see you again!
Aug 27, 2016
I bought this one after visiting 3 different lots. The first lot I visited had a vehicle with a cracked windshield and a bad rattle. The second dealership was just a locked up parking lot. The third? He had an aftermarket security system that evidently drained the battery. We killed a half hour watching him try and make it available for a test drive. Then we went to Future Ford of Sacramento. They had the vehicle there it was clean and ready to go. The sales experience was pleasant and hassle free.
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Response from Future Ford of Sacramento:

Thanks for sharing your review, Steve!  We're happy to hear that we were able to provide you with great service after visiting the other dealerships.  Our team is proud of our efficient, hassle-free atmosphere.  We appreciate your business, we hope to see you again!
Jun 23, 2016
Although the dealer could not meet me on the price for the vehicle i wanted they responded promptly and were very helpful trying to find a vehicle i wanted
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Response from Future Ford of Sacramento:

Thank you for the review, Ryan. It was our pleasure to assist you. Please feel free to let us know if there is anything we can do for you in the future. We hope to see you again.
Jun 20, 2016
Just a response, with no real price break
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May 24, 2016
When I called to discover specific info about the car the first salesman tried to get my contact and info and other preferences despite my telling him not to upswell me twice. Ok, par for course. Then he handed it over to a second man he described as his manager. Same routine of up selling me. I rang off and said I was doing so. The second man called my phone at least 4x in the next two minutes, and was insulting when I picked up the phone the final time.
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Response from Future Ford of Sacramento:

John, I appreciate your feedback. I'm disappointed to hear about your experience over the phone with our team. We never try to push our customers into a sale, and strive to provide a friendly and satisfactory experience for everyone. I would be happy to discuss this experience and see how I can improve your future experiences with us. Please contact me at your convenience - I will be happy to hear from you.

Best,
Rod Collins
General Manager
Future Ford of Sac
916-349-3319
collins@futurefordofsac.com
Apr 27, 2016
Quick response. Dealer tried really hard to make a deal, but they did not have exactly what we were looking for.
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Response from Future Ford of Sacramento:

Thank you for the review, Maryann. It was our pleasure to assist you with a pleasant experience. Please feel free to let us know if there is anything we can do for you in the future. We hope to see you again.
Mar 25, 2016
I was quoted one price over the phone if I would complete the deal that day. I drove 50 miles, and one hour to get there, and then was told by the person that I talked with that he never said that. They would not honor the price, told me that the truck had a much higher value, and they could not sell it for the agreed on price. I WILL NOT DO BUSINESS WITH FUTURE FORD ANY TIME IN THE FUTURE.
1 of 1 people found this review helpful.
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Mar 21, 2016
I was promised a call back from sales manager and he never called me back, Also I followed up with him and he said he would email me a list of vehicles in my budget he never emailed me nor did he return my phone calls . My experience was a very poor one these guys must not care about selling cars
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Old Dealer Reviews

May 25, 2013
High pressure dealer.Beware !
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Response from Future Ford of Sacramento:

Mike, I apologize the experience was not what you expected.  We hope you enjoy the process whether you buy a car or not.  If there is anything I can help you with please let me know.

Rod Collins
GM Future Ford of Sacramento
collins@futurefordofsac.com or 916.349.3319
May 10, 2013
Be willing to be kidnapped for 90 minutes being driven all over Roseville looking for a car that did not exist
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Response from Future Ford of Sacramento:

David, my apologies for anytime wasted.  We appreciate the opportunity you gave us to earn your business and once again I apologize we weren't able to.   If there is anything I can get you information on please don't hesitate to reach out.  
Rod Collins
GM Future Ford of Sac.
collins@futurefordofsac.com or 916.349.3319
Apr 18, 2013
Nick in internet sales is really friendly and helpful!
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Mar 3, 2013
They contacted us and gave us the information we needed. We were not able to make it to them since we are about 7hrs away. But they were great and followed through.
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Apr 15, 2012
Will use again.
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