Fred Anderson Toyota

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Center, Fleet T.E.D. Dealer, Toyota Certified Used Vehicles

9101 Glenwood Ave, Raleigh, NC 27617 - Map & Directions

Sales: (919) 787-0099

Service: (919) 787-0999

Today 9:00am - 7:00pm
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Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Night Black Description: Used 2015 Mercedes-Benz GLA-Class GLA45 AMG for sale - $45,000, 4,589 miles with Navigation System, Sunroof/Moonroof, Alloy Wheels
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Location: Raleigh, NC 27617

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Jul 22, 2016
Internet sales contacted me through email and was very courteous.
Jun 20, 2016
Our trip to Fred Anderson was a total waste. We received an email from them stating what the internet price would be, only to drive an hour and a half to get there and be told that someone made a mistake and the car was actually $6,000.00 more than the price they told me it would be. We actually questioned the salesperson about the price and if anything was wrong with the car before taking that long trip, and was told this was the price and nothing was wrong with the car, only to get there and find out that not only was the internet price wrong, but after asking, learned that the car had also been wrecked.
May 5, 2016
evey responsive
Apr 10, 2016
It was great
Mar 23, 2016
Good
Mar 22, 2016
Awesome!
Feb 28, 2016
Quick response to inquiry.
Feb 27, 2016
Responded quickly but car was sold
Feb 23, 2016
Got a Response Quickly and talked with them a couple of times after that. Really Helpful.
Feb 17, 2016
Great experience
Feb 6, 2016
Their prices are way to high.

Response from Fred Anderson Toyota:

Mike,  we apologize for your experience.  I would like the opportunity to speak with you regarding the pricing so we may better assist you and be sure this does not happen again in the future.  Please call me at (919) 787-0099.
Best Regards, Andy Little, General Manager, Fred Anderson Toyota
Feb 3, 2016
Contacted me but car had been sold.
Jan 15, 2016
The service couldn't have been better I enjoyed it
Dec 29, 2015
Typical dealership where the salesman keeps going back to the manager. Grew tired of the games and walked away.

Response from Fred Anderson Toyota:

Rich, we apologize for your experience.  I would like the opportunity to speak with you regarding what happened so we can assist you and be sure this does not happen again in the future.  Please call me, Andy Little, at (919) 787-0099.
Dec 25, 2015
Prompt response to my inquiry.

Response from Fred Anderson Toyota:

Cindy,  thank you for the kind review!  We look forward to meeting with you and hope we can earn your business!  If you have any questions, please do not hesitate to contact me.
Andy Little, General Manager Fred Anderson Toyota 919-787-0099
Dec 24, 2015
Dealer would never give me a quote after repeatedly asking for one, then I received email that it was sold.

Response from Fred Anderson Toyota:

Leon, we apologize for your experience.  I would like the opportunity to speak with you regarding what happened so we can assist you and be sure this does not happen again in the future.  Please call me at (919) 787-0099.
Nov 23, 2015
Excellent...purchased the vehicle with fair trade in...very pleased in every aspect of transaction...have already told family and friends about our salesperson, Joey "O."

Response from Fred Anderson Toyota:

Joe,  thank you for the kind words about your experience at Fred Anderson Toyota with Joey O!  We appreciate your business and hope you'll send all of your friends and family to see Joey.
Andy Little, General Manager Fred Anderson Toyota 919-787-0099
Sep 20, 2015
Contacted me the next day and very accommodating.
Sep 8, 2015
Vehicle was already sold
Sep 5, 2015
Brad (salesman) was polite, but the proferred deal (trade my 2008 Mini Cooper for a 2011 VW GTI) was an insult...I was shocked. they offered me $4500 (way less than wholessale) but had deals written up with payments to make it easy for me to say yes...unless I actually looked at the numbers. Disgraceful. Would never return there.
Aug 17, 2015
Good experience. Described the car, its workings and the dealer's warranties. Quick paperwork. I would recommend Fred Anderson Toyota to anyone.
Aug 1, 2015
I knew more than the salesperson about the 4Runner and he was less enthusiastic about selling me a car. Did not return. Bought it at Apex Hendricks the next week.
Jul 7, 2015
Car was sold. Received numerous responses from dealer.
Jun 16, 2015
Honest
May 6, 2015
Didn't even walk outside to appraise my car ! I was walking my three month old and never saw someone look at my car.
Apr 27, 2015
This dealer was helpful, patient and not at all pushy. Really wanted to help.
Feb 16, 2015
Dealer acted like I was not seriously interested in finding the right vehicle horrible manners
Feb 12, 2015
Leslie, Beth, Michael and Nakia were great. Great communication and excellent customer service. I love my car. Thank you!!!!
Jan 8, 2015
They had exactly the car I was looking for. Color, options, etc... I was going to pay cash, but the salesperson wouldn't work with me. It was basicly a "Take it or leave it" situation. I left it. Ended up buying another Toyota same color and more options AND 2 years newer, for $2000 less than Fred Anderson at Crown Honda. So much for they're "Take it or leave it" attitude. I guess Fred Anderson really did me a favor.
Dec 26, 2014
They responded quickly!
Dec 23, 2014
excellent responded right away
Dec 22, 2014
They were willing to work with us on price.
Dec 10, 2014
Great salesperson Mr. Barnes.
Oct 23, 2014
Great deal, great people to work with. All around great experience.
Oct 14, 2014
mumuchane
5
I would not trust Fred Anderson Toyota - appears to bait and switch.
Sep 17, 2014
Great experience very helpful I got what I wanted
Aug 1, 2014
Good response times. Dealers are persistent as would be expected.

Old Dealer Reviews

May 21, 2014
Internet pricing is not an option, they will call you and ask you to come in, so you won't know the price of the car you want until you go in.
Dec 20, 2012
enote1980
0
They baited me with the blue 2009 Scion. It doesn't exist. Also they have a lot of bad reviews online cars knocking off on the side of the road after you buy them. I did get an email response from them, but it was the usual, we had no idea there were bad reviews on us we are the best-the car just sold-yeah right. BUYER BEWARE. Liars.
Nov 8, 2012
The sales representative from this dealer made his best effort to sale the truck but there was an inconvenient; I need an ex-cab truck with the same look!
Jun 20, 2012
very responsive and honet- car has issues adn they won't stake their reputation on it! I will do business with them in the future.
May 4, 2012
Great Dealership They came through with the used car that I wanted and detailed nicely. Rick
Apr 30, 2012
Really bad post sale follow up. The water pump was found to be leaking but when i went back to get it repaired with their dealership under the warranty they offered they insisted nothing was wrong with it and wouldn fix it. I took their word on it but a month later i took it to a AAA franchise and they detected the leak and fixed it. They also pressurized a lot during the sale and were disgruntled when i tried to take it to a mechanic to check it before buying it.
Apr 8, 2012
I say it was fair because I don't think really tried hard in selling me the car especially since I did not have to have it financed through them and they did not try to negotiate a price with me. I did find a similar car in the are listed for $18,900 and purchased it for $17,500 taxes, tags, and all other associated fees. Golden rule, always shop around.
Feb 9, 2012
Called dealer and said I was interested in a 2009 model Lexus . Dealer made an appointment with me and asked me to come and look at the car the following day . Drove to the dealership and met the dealer . It turned out that they had sold the car several days ago . So that was a waste of my time and I decided not to do any business with that dealership

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