Forest City Honda

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Certified Used Dealer, Internet Certified

284 Daniel Rd
Forest City, NC 28043

Sales: (828) 286-2614

Service: (888) 472-2075

Today 8:30 AM - 7:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Apr 13, 2018
I contacted the dealer online. Got an email saying this vehicle was still available and wanted me to come in for a test drive. My husband and I took off work to test drive this particular truck. When we arrived we were met by a sales associate. We told him we had an appointment to test drive this vehicle. He looked confused and said this truck had been sold A WEEK AGO. Wanted to sell us something else. We walked out. We won't fall for another bait and switch from this dealership!
Nov 13, 2017
I ended up buying the car from them. I would definitely recommend them to others!
Nov 4, 2017
Received several contacts from this dealer. Upon visual inspection of this vehicle, I saw numerous questionable items that made me reluctant to pursue this vehicle further. Vehicle was listed "As Is", no warranty available. Could easily be $1500-2000 in after purchase repairs needed. Unit was polished nicely, but caveat emptor.
Sep 24, 2017
Slow to respond when I came onto lot and stood waiting to see car, after I called ahead. Financing mgr. not able to answer question on rates and final pricing when we offered $6k for car, $2000 down cash and finance $4000. He only wanted to get application, and run credit. Payment $360 a month was what he offered and wanted me to sign a paper. I left mad and not going back. They need to get educated.
Aug 24, 2017
Joan Carter
They are on the lookout for the vehicle I am interested in.
Apr 2, 2017
I talked with salesperson several times and even though we did not come to an agreement they were always friendly and courteous.
1 people found this review helpful.
Dec 1, 2016
I test drove the car at length. Made an offer. We didn't come to terms.
1 people found this review helpful.
Oct 28, 2016
The staff was very helpful. They had the vehicle we had been searching for and we purchased it the next day. They made every effort to accommodate our needs by removing dealer installed accessories that we did not desire. Forest City Honda is a very good dealership to work with.
Aug 18, 2016
Responded quick but I had already found another car.
0 people found this review helpful.
Jul 17, 2016
Interested in making a buck! Dock fees high plus fee for new plate even tho I had a trade in and could use current plate! When the salesperson reuzed it was no deal, he snatched up the paperwork and walked away! Not a good experience overall!
1 people found this review helpful.
Read 13 old reviews
Apr 28, 2016
Emailed back next day
0 people found this review helpful.
Apr 27, 2016
Called back over a week to tell there lift was broke.thats y i never received any pictures and they sold it
0 people found this review helpful.
Mar 7, 2016
The car's selling price listed on CarGurus was $3000 less then the price the dealer quoted. The dealer's website did not have a price for the car and when I asked the dealer about the price discrepancy, their answer was CarGurus price was a mistake.. However, as of 3/6 the CarGurus price was still the same $3000 less. It seems to me, the price listed on CarGurus was intended to get the customer "in the door"..
3 people found this review helpful.
Dec 20, 2015
Awesome to work. Made our car buying experience wonderful.
Nov 16, 2015
They kept pressing me into buying a car I really did not want. Salesman kept calling me and when I told him I found something else.... He always assured me I was making a bad decision and that I should just buy a car through him.. They are not professional if you ask me. It was a total waste of time and gas.
Response from current dealership:
We are truly sorry you experienced this. Our goal here at Forest City Honda is to please all of our potential customers, by making sure we listen to their wants and needs and go from there. If you have purchased... congrats to you. If you are still in the market please give us another chance.
Oct 21, 2015
Response from current dealership:
Thank you Becky!
Jan 20, 2015
Simple, easy friendly
Response from current dealership:
Aug 29, 2014
Really liked the car. We wrote them the check and even told them we wanted a temp tag so we could transfer our current tag off one of our vehicles. Guess they couldn't do this. After writing the check, they said this was not possible. So we asked for the money back. We should be able to have 30 days on a temp tag to do a transfer. They lost a cash deal because of this. They only do a new title or a direct transfer off a vehicle. Hated it as I really liked this vehicle. Oh well. Would have given them 5*
Apr 17, 2014
No one pushed me into negotiations, just pleasantly showed me what was available and how to contact them when I made a decision.
Apr 8, 2014
Apparent poor communications within the dealership. Text communications a lead me to believe that I was to be the buyer of a Honda CR-V. While at the bank arranging to put the bank in touch with the dealership I was informed by text that the car had been sold. I called the salesman who told me that another salesman had sold the car just 2 hours before. I felt like I had been strung along. The salesman told me I had not placed a deposit on the car. I had not been asked for a deposit. I should have been called/texted by the salesman to inform me that someone else was interested and if I wanted to reserve the car to provide a deposit, which I would have gladly done. I called back and expressed my disappointment to the sales manager who readily took responsibility and apologized. Lesson learned by me, and I believe by the dealership. I have no a anamosity for the dealership, only for the process. Such experiences make one believe that there is little to trust when you are not dealing face-to- face. It also seems a matter of pressure to turn inventory and online sales can easily morph into cut-throat behavior between salespersons, something for sales management to temper, or not, depending on how they want to do business - boiler room tactics or gentlemanly persuasion. Regardless, as a buyer, be aware and cover your bases.
Mar 16, 2014
Positive experience
Dec 31, 2013
Fast and very good reply!
Mar 5, 2013
Excellent, in responding to my request.

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