First Marshall Auto Auction

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398 East 147th Street, Harvey, IL 60426

Sales: (708) 333-2266

All reviewers have been verified to have contacted this dealer – Learn More
Nov 5, 2016
Working on down payment
3 of 11 people found this review helpful.
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Aug 1, 2016
Terrible, they won't let you see the miles on odometer, They won't reply to e mails about it either and fees are excessive
25 of 28 people found this review helpful.
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Jul 23, 2016
Great prices for great cars
4 of 14 people found this review helpful.
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Jul 2, 2016
they did not get back to me. I called them about a week later. they refused to give me any information. they said I would have to come in and check it out myself.I told them I was over 1700 miles away. they said thats to bad, thats our policy.
15 of 18 people found this review helpful.
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Jun 23, 2016
Worst ever Auction . High fees and they won't let you see the odometer or tell you the mileage on cars. The website says e-mail for miles but they never e mail you back. Don't go there.
23 of 25 people found this review helpful.
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May 1, 2016
Rush rush sale. Auction fees are way too high!!!! Run Run Run... If you can!!!!
21 of 23 people found this review helpful.
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Apr 15, 2016
They emailed me saying that a car was sold but it's still on there website and on there lot. They lied.
20 of 22 people found this review helpful.
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Feb 21, 2016
Ahmedsaeed74
i'm very happy with the deal I got with First marshall auto auction My salesman ateff was outstanding, very knowledgeable, and helpful through the whole process. It was the best car purchase experience I have ever had. Responded quickly to my inquiry and offered to bring the vehicle to a location closer to me. Thanks .. First Marshall Auto Auction
6 of 25 people found this review helpful.
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Feb 20, 2016
Had a trade in I knew wasn'tworth much.still wanted 10000$ to trade.on a 3900$ car.ist and last time with them.
17 of 19 people found this review helpful.
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Jan 21, 2016
Short & sweet. Involved an auction experience I never fully understood. The caller/rep went really to fast for me to fully grasp. I would like to learn more about how the whole op works. Right now it,s to cold and far to make the trip. I may make the trip once I learn more about it.
7 of 10 people found this review helpful.
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Jan 10, 2016
Read all the fine print before you buy, see all the costs involved! Buyers premium fee 25%?? Auction fee , admin fee, wow! There are no bargains
19 of 19 people found this review helpful.
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Dec 27, 2015
exelent
1 of 13 people found this review helpful.
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Dec 14, 2015
Won't share the mileage...but at least they called back.
4 of 8 people found this review helpful.
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Dec 11, 2015
he wont stop calling me and blowing up my phone!!!! ive had over 25 calls in the past 2 weeks!!!
9 of 12 people found this review helpful.
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Nov 19, 2015
Be ready for the run around. What they say to you on the phone is not what happens when you get there
9 of 10 people found this review helpful.
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Oct 22, 2015
dvargo
all of the cars I liked they couldn't sell because of title issues
10 of 11 people found this review helpful.
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Sep 11, 2015
Terrible service and no help don't go there they say they dont speak any English and the next day they automatically know how to speak English this is my review (freedom of speech )
11 of 12 people found this review helpful.
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Aug 26, 2015
In my experience, you are the very best, you respond promptly and keep your promises, you have also got very good cars.
1 of 13 people found this review helpful.
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Jul 9, 2015
Hard to get a hold of and they are only wholesale with very limited hours.
5 of 7 people found this review helpful.
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Jul 7, 2015
i called and was told that i could not test drive i asked why was it posted call arrange for test drive did not know why.scam maybe
7 of 9 people found this review helpful.
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Jun 21, 2015
good customer service
2 of 8 people found this review helpful.
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May 27, 2015
We went to viewing lot before auction and did not find 2007 Equinox but watched the beginning of the auction where vehicle is driven in auction block where you can view from 15 feet away form passenger side. We went to leave and operator asked what we were looking for which we told him we did NOT see the Equinox. He stated that vehicle was on the viewing lot (first Lie) and that he would have the vehicle pulled through the auction block. Later we were asked by man operating the auction what we were interested in and were told we could buy the Equinox sight unseen - we did not want to buy a PIG IN A POKE and good thing cause when finally pulled through it had low tire on rear passenger and damage all along Passenger side -no telling what else was trashy looking. So when we stated interest in a Cadillac that rolled through that also was not in viewing lot- we were offered to purchase with no chance to view any more we left. While we were there three cheap cars out of 40 cars were sold and one of which was sold to a woman and she was all upset because they sold her the WRONG CAR !!?? We were told the millage written on the window was the VIN #- When Clearly it wasn't .(LIE) They told us the Equinox with 228 thousand miles on windshield - was not the millage but they COULD NOT tell us the millage because they DID NOT know! (LIE). Fire Everyone- Show these vehicles with test drive and many of these potential customers will overlook some inequities because they have a chance to make a decision. With at least 15 employees they could have sold many cars with less manpower. Bad Business Plan. If you want to buy a car without any real chance to view vehicle/test drive Go HERE!! PIG IN A POKE !
26 of 26 people found this review helpful.
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Read 4 old reviews
Mar 25, 2015
It was terrible they never got back to me with the questions that I asked.
7 of 7 people found this review helpful.
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Mar 23, 2015
very difficult to get in touch with
5 of 6 people found this review helpful.
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Mar 16, 2015
very difficult to make any kind of educational decision here. kind of a crap shoot. good pricing though. sold car i wanted before i got there
4 of 5 people found this review helpful.
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Mar 14, 2015
Biggest scam ever, they said you could buy a vehicle befor the auction started and that was not the case. We were told you could also get a test drive around the parking lot, that didn't happen either. The staff working there were some of the rudest people I have ever had to talk to, and two of the three vehicles I went to look at weren't even there. I would highly recommend NOT going here for a vehicle. If there were a way to give 0 stars that is what I would have done.
23 of 23 people found this review helpful.
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