Firkins Chrysler Jeep Dodge Ram

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2700 First St., Bradenton, FL 34208 - Map & Directions

Sales: (941) 301-2593

Service: (941) 748-6510

Today 11:00am - 4:00pm
(Closed Now)
show business hours
Sep 11, 2016
Sales was not pushy and was extremely helpful. Would definitely recommend them.
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Response from Firkins Chrysler Jeep Dodge Ram:

We always have the customers best interest in mind. Thank you for taking the time to leave a review. We appreciate your business and hope to see you back at Firkins in the future!
Aug 31, 2016
Relatively painless experience. Salesman was not pushy and answered all my questions. Agreed to a price and wrapped it up in a couple of hours. Would definitely recommend.
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Response from Firkins Chrysler Jeep Dodge Ram:

Thank you for the 5 star review, Steve! We are happy that you enjoyed your car buying experience here at Firkins.
Aug 11, 2016
Nice place. Good deal. Price as advertised.
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Response from Firkins Chrysler Jeep Dodge Ram:

Thank you for taking the time to write a review.  We look forward to doing business with you again in the future.
Aug 6, 2016
very courteous
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Jul 21, 2016
The dealer, even after numerous requests, never answered my questions via email or phone - just offered to make an appointment to drive. Living several hours away I just wanted answers to start. At the dealership I had to go in search of a salesperson who then handed me off to another one as he, too, wasn't able to answer my single, albeit technical, question regarding the Jeeps gear ratio (which being a Jeep dealership didn't seem too complicated of a question and a particular selling feature on the Rubicon model I was looking it) yet again offered a test drive. During the test drive I noticed the vehicle ticked abnormally and had a burning smell coming through the vents. Upon further check it revealed bald tires; a bit concerning for a "certified" Jeep. I passed. Of particular note, the Jeep I went to look at had the wrong information listed on the ad, according to the salesperson, and is actually an upgrade from what the ad lists - potential buyers would be more inclined to pay the asking price with this corrected information.
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Response from Firkins Chrysler Jeep Dodge Ram:

Dawn, we apologize for your experience with Firkins. Please provide us with contact information so that we can gather further details such as the Salesman etc. Thank you.
Jul 20, 2016
We had two trucks to look at that were far from home and we chose the one that had the least mileage to see first and we bought that one.
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Response from Firkins Chrysler Jeep Dodge Ram:

We are so glad that we could help find you the perfect Truck! We appreciate your business here at Firkins.
Jul 20, 2016
I would only give this dealer one star since they responded to my enquiry. However, they even followed up on Saturday morning when I wanted to come for a test drive. So I drove an hour to get there just to be told the Jeep had been sold. In fact, I was told it was sold on Friday night, so why call me on Saturday morning to schedule me for a test drive??? Bait and Switch?? Big waste of my time and money to drive two hours round trip for nothing.
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Response from Firkins Chrysler Jeep Dodge Ram:

Micaela, we apologize for your experience. A manager will be contacting you shorting for more details.
Jun 13, 2016
Amazing experience.. Got a great deal and the did everything they said they would.. Including the exact price negotiated on before I got there... was out the door with a car in 1 hour... Thanks Keith amazing job
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Response from Firkins Chrysler Jeep Dodge Ram:

Keith Magley is a great Pre - Owned Sales Consultant. Thank you for choosing Firkins and we hope to see you again in the future.
Jun 6, 2016
Responded immediately. Car was sold before I could get to the dealership. They called to let me know so I didn't make a trip to see a care that wasn't available.
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May 27, 2016
Though the car I wanted was sold already the customer service was excellent with prompt call backs
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May 6, 2016
I made an offer over the phone of $11,000 for the car above. they accepted over the phone then when I decided to buy the car they clamed they don't know anything about it. they lied to me to get me down there. It wasn't the sales man, it was the sales manager, the guy with freckles.
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Response from Firkins Chrysler Jeep Dodge Ram:

Robert, we apologize for the miscommunication. If you can, please provide us with the name of the person who you spoke with on the phone. Please give us a call at (941)748-6510. Thank you - Vanessa, Customer Service Representative.
Apr 29, 2016
Professional and cool people..!!!!!!
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Response from Firkins Chrysler Jeep Dodge Ram:

Thank you for the 5 star review! We appreciate your business!
Apr 7, 2016
Wasn't impressed with the sales manager or finance department. Seems when a customer pays cash customer service goes down the drain. The salesman was friendly and helpful. Again they all play the auto dealership game when it comes to negotiating the bottom line.
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Response from Firkins Chrysler Jeep Dodge Ram:

Charles, We are sorry about your negative experience with us. I would like to discuss the matter further. Please email me at vparkin@firkins.com, as I would greatly appreciate your input.  -Vanessa Customer Service Representative
Apr 3, 2016
Did not want to deal. It was the Internet price or they would try to sell you a lesser priced car.
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Response from Firkins Chrysler Jeep Dodge Ram:

Ernie, could you provide us with more information please.
Mar 30, 2016
Zoeys101
Quick follow up -
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Mar 26, 2016
typo on car listing car was listed here for 17,999 but in fact was 27,500 not cool, bad trick
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Response from Firkins Chrysler Jeep Dodge Ram:

Peter, thank you for bringing the mistake to our attention. We apologize for the typographical error. It has been corrected. If you are still searching for the perfect car, please give us a call at (877) 594-3074 to better assist you. -Vanessa Customer Service Representative
Feb 14, 2016
Just better than the others in many ways!
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Response from Firkins Chrysler Jeep Dodge Ram:

Dave, thank you for taking the time to write this awesome review. We appreciate your customer loyalty! - Vanessa Customer Service Representative.
Feb 8, 2016
Really nice sales personal. Even though I was not able to find something to meet my needs I was really appreciated by Erin C. and she did an excellent job.
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Jan 26, 2016
Although I haven't purchased a vehicle yet, they have respected my procrastination. When I am ready if they have the vehicle , they get my business!
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Jan 1, 2016
Great follow up. They worked hard to understand my needs.
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Dec 30, 2015
Great experience. Chris was very helpful and spent his time with me till the end when I left with the new( old ) car.
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Nov 30, 2015
Sales person was very attentive.
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Nov 14, 2015
Wonderful easy experience. Jason Delagrange was great to work with. I'd highly recommend him and dealership.
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Nov 4, 2015
Very responsive, helpful, chose another vehicle with lower mileage. Straight forward NON-deceptive pricing!
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Nov 1, 2015
Dealer contacted me. Drove to Sarasota to see the car. Not worth asking price.
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Response from Firkins Chrysler Jeep Dodge Ram:

Sorry you had negative experience with us Wilbert. I would like to speak with you about your visit to our dealership and look into your concern. If you could please email me at rclemmons@firkins.com I would greatly appreciate your input.  -Robbie Customer Service Representative
Oct 16, 2015
They were good at calling and emailing me. I had a busi week and never got in touch with them. They had already sold the truck I was looking at. I did not have any true dealings with them but they left nice messages and did make several efforts to contact me.
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Response from Firkins Chrysler Jeep Dodge Ram:

Thank you for taking the time to leave us positive feedback Tony! And if you are still in need of help in finding a truck we would be happy to assist you in your search! -Robbie-Customer Service Representative
Sep 15, 2015
Fantastic, very professional and also excellent communication.
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Aug 11, 2015
Great place... great deal!! See Zane!!
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Aug 1, 2015
Asked if they had a car with the options I wanted and they really pushed for me to come in before telling me if the car I wanted was on the lot. Selling the appointment too hard.
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Jul 21, 2015
Russ cornish tthe sales man is a stand up guy great person
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Jul 19, 2015
Great response time and communication. Jenna was great!
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Jul 8, 2015
Great
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Jul 7, 2015
spent all day on the phone negotiating a deal - put 1500.00 down... next day said sorry that vehicle is being wholesaled -
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Jun 9, 2015
Advertised price does not include dealer fee. It is NOT the actual price!
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May 7, 2015
The personal at Firkins had the Suzuki ready for to look over ad they were pleasant to deal with. The Suzuki was in beautiful condition. The test drive was great and the sale went smooth and quick.
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Mar 17, 2015
Excellent sales...great attitudes and finance went well above and beyond for us. Would definitely recommend
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Mar 8, 2015
They were great!! Wanted to know what they can do to help me in any way!!
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Jan 19, 2015
dealership had great follow up however they are to far from me
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Old Dealer Reviews

Nov 17, 2014
Dealer responded promptly. Test drive car and found several defects. After test drive asking price was raised by $3000, taking it out of our budget.
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Nov 4, 2014
Contacted us right away and was very helpful, polite and professional
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Response from Firkins Chrysler Jeep Dodge Ram:

Thank you for the 5-star review! We are happy to hear that our team reached out to you in a timely manner.  Please contact us if you have any further questions or concerns.  Thanks again, and we look forward to doing business with you in the future.
Oct 6, 2014
Very easy to deal with. I was treated very nice.
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Mar 3, 2014
Called before we left Tampa and were told they still have car Drove down and car was actually sold in am Waste of time
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May 7, 2012
They responded by phone and email
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