Elliott Bay Auto Brokers

13001 Aurora Ave N
Seattle, WA 98133

Sales: (206) 800-7645

Today 9:00am - 8:00pm
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https://static.cargurus.com/images/forsale/2017/12/13/05/30/2014_fiat_500l-pic-1318499090420365163-152x114.jpeg

2014 FIAT 500L Trekking Used Cars in Seattle, WA 98133

Great Deal
$2,740 BELOW
CarGurus IMV of $12,620

Price: $9,880

Mileage: 43,431

Location: Seattle, WA 98133

Average time on market: 34 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Nero (black) Description: Used 2014 FIAT 500L Trekking for sale - $9,880, 43,431 miles with Bluetooth, Backup Camera, Sunroof/Moonroof, Alloy Wheels
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2013 Dodge Charger R/T Used Cars in Seattle, WA 98133

Great Deal
$2,756 BELOW
CarGurus IMV of $21,636

Price: $18,880

Mileage: 28,642

Location: Seattle, WA 98133

Average time on market: 33 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Redline (3) Coat Pearl Description: Used 2013 Dodge Charger R/T for sale - $18,880, 28,642 miles with Bluetooth, Chrome Wheels
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2014 BMW 3 Series 328i Sedan RWD Used Cars in Seattle, WA 98133

Great Deal
$2,863 BELOW
CarGurus IMV of $20,743

Price: $17,880

Mileage: 46,094

Location: Seattle, WA 98133

Average time on market: 42 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Alpine White Description: Used 2014 BMW 3 Series 328i Sedan RWD for sale - $17,880, 46,094 miles with Bluetooth, Sunroof/Moonroof
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2015 Mercedes-Benz GL-Class GL 450 Used Cars in Seattle, WA 98133

Great Deal
$4,735 BELOW
CarGurus IMV of $49,615

Price: $44,880

Mileage: 28,902

Location: Seattle, WA 98133

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Lunar Blue Metallic Description: Used 2015 Mercedes-Benz GL-Class GL 450 for sale - $44,880, 28,902 miles with Premium 1 Package, Bluetooth, Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2017/11/29/14/07/2014_jaguar_f-type-pic-7588764691273707628-152x114.jpeg

2014 Jaguar F-TYPE S V8 Convertible Used Cars in Seattle, WA 98133

Great Deal
$9,642 BELOW
CarGurus IMV of $59,522

Price: $49,880

Mileage: 26,485

Location: Seattle, WA 98133

Average time on market: 28 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Polaris White Description: Used 2014 Jaguar F-TYPE S V8 Convertible for sale - $49,880, 26,485 miles with Performance Package, Bluetooth, Leather Seats, Navigation System
https://static.cargurus.com/images/forsale/2017/11/29/14/07/2015_bmw_3_series-pic-5325460469872211677-152x114.jpeg

2015 BMW 3 Series 328d xDrive Wagon AWD Used Cars in Seattle, WA 98133

Great Deal
$2,291 BELOW
CarGurus IMV of $34,171

Price: $31,880

Mileage: 40,432

Location: Seattle, WA 98133

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Imperial Blue Metallic Description: Used 2015 BMW 3 Series 328d xDrive Wagon AWD for sale - $31,880, 40,432 miles with Sport Package, Bluetooth, Leather Seats, Sunroof/Moonroof, Heat Package, Premium Package
https://static.cargurus.com/images/forsale/2017/10/25/18/42/2015_bmw_2_series-pic-2219598017269732315-152x114.jpeg

2015 BMW 2 Series M235i xDrive Coupe AWD Used Cars in Seattle, WA 98133

Good Deal
$2,728 BELOW
CarGurus IMV of $32,708

Price: $29,980

Mileage: 42,317

Location: Seattle, WA 98133

Average time on market: 43 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Mineral White Metallic Description: Used 2015 BMW 2 Series M235i xDrive Coupe AWD for sale - $29,980, 42,317 miles with Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Technology Package, Bluetooth, Backup Camera, Premium Package, Climate Package
https://static.cargurus.com/images/forsale/2017/12/12/05/38/2015_bmw_3_series-pic-1058582653618241088-152x114.jpeg

2015 BMW 3 Series 328d xDrive Wagon AWD Used Cars in Seattle, WA 98133

Good Deal
$2,075 BELOW
CarGurus IMV of $33,955

Price: $31,880

Mileage: 41,826

Location: Seattle, WA 98133

Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Mineral Gray Metallic Description: Used 2015 BMW 3 Series 328d xDrive Wagon AWD for sale - $31,880, 41,826 miles with Sport Package, Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Bluetooth, Backup Camera, Premium Package
https://static.cargurus.com/images/forsale/2017/11/29/14/04/2016_mercedes-benz_e-class-pic-3135532162748906293-152x114.jpeg

2016 Mercedes-Benz E-Class E 350 4MATIC Used Cars in Seattle, WA 98133

Good Deal
$3,911 BELOW
CarGurus IMV of $38,791

Price: $34,880

Mileage: 20,290

Location: Seattle, WA 98133

Average time on market: 32 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Canvasite Blue Description: Used 2016 Mercedes-Benz E-Class E 350 4MATIC for sale - $34,880, 20,290 miles with Premium 1 Package, Sport Package, Bluetooth, Backup Camera, Sunroof/Moonroof, Heat Package
https://static.cargurus.com/images/forsale/2017/11/28/05/37/2014_mercedes-benz_glk-class-pic-2872389585534643160-152x114.jpeg

2014 Mercedes-Benz GLK-Class GLK 350 4MATIC Used Cars in Seattle, WA 98133

Good Deal
$2,286 BELOW
CarGurus IMV of $30,166

Price: $27,880

Mileage: 27,440

Location: Seattle, WA 98133

Average time on market: 51 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Palladium Silver Metallic Description: Used 2014 Mercedes-Benz GLK-Class GLK 350 4MATIC for sale - $27,880, 27,440 miles with Premium 1 Package, Bluetooth, Backup Camera, Multimedia Package, Heat Package
https://static.cargurus.com/images/forsale/2017/10/25/19/14/2014_bmw_3_series-pic-7352040923800218190-152x114.jpeg

2014 BMW 3 Series 328i xDrive Wagon AWD Used Cars in Seattle, WA 98133

Good Deal
$2,353 BELOW
CarGurus IMV of $32,233

Price: $29,880

Mileage: 19,638

Location: Seattle, WA 98133

Average time on market: 61 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Black Sapphire Metallic Description: Used 2014 BMW 3 Series 328i xDrive Wagon AWD for sale - $29,880, 19,638 miles with Sport Package, Leather Seats, Driver Assistance Package, Sunroof/Moonroof, Backup Camera, Premium Package, Climate Package
https://static.cargurus.com/images/forsale/2017/10/25/18/03/2017_volkswagen_touareg-pic-1128588074417766814-152x114.jpeg

2017 Volkswagen Touareg V6 Wolfsburg Used Cars in Seattle, WA 98133

Good Deal
$2,695 BELOW
CarGurus IMV of $41,575

Price: $38,880

Mileage: 16,077

Location: Seattle, WA 98133

Average time on market: 40 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Reef Blue Metallic Description: Used 2017 Volkswagen Touareg V6 Wolfsburg for sale - $38,880, 16,077 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Adaptive Cruise Control, Alloy Wheels, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2017/12/06/05/31/2015_mercedes-benz_c-class-pic-3522517312744398289-152x114.jpeg

2015 Mercedes-Benz C-Class C 300 4MATIC Used Cars in Seattle, WA 98133

Good Deal
$2,358 BELOW
CarGurus IMV of $28,238

Price: $25,880

Mileage: 29,081

Location: Seattle, WA 98133

Average time on market: 27 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Palladium Silver Metallic Description: Used 2015 Mercedes-Benz C-Class C 300 4MATIC for sale - $25,880, 29,081 miles with Bluetooth, Sunroof/Moonroof, Heat Package, Premium Package
https://static1.cargurus.com/gfx/cg/noImageAvailable_150x113.png

2015 Mercedes-Benz E-Class E 350 4MATIC Sedan AWD Used Cars in Seattle, WA 98133

Good Deal
$3,005 BELOW
CarGurus IMV of $32,885

Price: $29,880

Mileage: 34,045

Location: Seattle, WA 98133

Average time on market: 42 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Polar White Description: Used 2015 Mercedes-Benz E-Class E 350 4MATIC Sedan AWD for sale - $29,880, 34,045 miles with Premium 1 Package, Bluetooth, Backup Camera, Sunroof/Moonroof, Comfort Package
https://static.cargurus.com/images/forsale/2017/11/28/05/37/2015_mercedes-benz_m-class-pic-9017960525270787562-152x114.jpeg

2015 Mercedes-Benz M-Class ML 350 4MATIC Used Cars in Seattle, WA 98133

Good Deal
$2,281 BELOW
CarGurus IMV of $37,161

Price: $34,880

Mileage: 30,579

Location: Seattle, WA 98133

Average time on market: 33 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Polar White Description: Used 2015 Mercedes-Benz M-Class ML 350 4MATIC for sale - $34,880, 30,579 miles with Premium 1 Package, Bluetooth, Sunroof/Moonroof, Heat Package
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All reviewers have been verified to have contacted this dealer – Learn More
Dec 1, 2017
Very professional team. We were advised and supported by Bob Graham, gentleman with thorough experience and expertise. We would highly recommend EBA
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Nov 30, 2017
GuruNV15
Excellent response time, follow through.
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Nov 13, 2017
Helpful no pressure and effective. Would highly recommend the experience!
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Nov 1, 2017
Bob was a great sales rep.
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Oct 20, 2017
Picked us up at train station, (12:00) at 4:30 we were on the road headed for home. David Wolf was great.
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Oct 2, 2017
Very good follow up.
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Aug 9, 2017
i purchased this car. PROFESSIONAL group.. they maybe where i get cars from now on!
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Aug 7, 2017
Wonderful staff, very helpful, respectful, honest, no haggle, no hassle! Exciting and pleasurable experience and fully satisfied with bottom line. Love the car!!! Bought the car!!! :D
0 of 1 people found this review helpful.
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Aug 6, 2017
Mjwusa
Quick response and professional
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Aug 5, 2017
Great, too bad I did not have much to offer
0 of 1 people found this review helpful.
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Jul 1, 2017
Guys name pat was excellent service and very friendly. Helpful. Would recommended
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Jun 18, 2017
Good response on a vehicle I was researching.
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Jun 14, 2017
Very prompt response but inflexible on pricing.
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Jun 13, 2017
Agent I communicated with by email was helpful and friendly. He was unavailable when I arrived at show room - partly my fault as we were coming from out of town and had several cars to look at. Agent who stepped in was helpful, but not my style of salesman. Dealership knew I was coming that day, yet the car had not been detailed yet. Smoker car with dog hair in it...Agent tried to tell me the bosses wife drove the car for errands with her dog. This is suppose to be a luxury car dealership? Not impressed.
3 of 3 people found this review helpful.
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Jun 8, 2017
Kelli Daniels was probably the best car salesperson I have ever dealt with. Kelli was knowledgeable and friendly. I never felt pressured and she was very patient with me while I pondered a shift in my thinking and decided she was right...So I now have a beautiful BMW 2013 X5. Thanks Kelli...!
0 of 2 people found this review helpful.
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May 7, 2017
They are tough and they do not want to negotiate at the price, do not forget that the cars are used Not new , the behavior of the menager was tough and unreliable
6 of 6 people found this review helpful.
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Apr 25, 2017
Great follow-up.
0 of 4 people found this review helpful.
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Apr 18, 2017
Great great people over there at Elliot bay auto brokers! Nothing but class and they bet things done. Cheers folks!
0 of 2 people found this review helpful.
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Apr 16, 2017
Very responsive
0 of 1 people found this review helpful.
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Apr 14, 2017
sfclbglenn
I wouldn't buy a soda from this dealership. They tried to sell my wife and I a wrecked Benz 2 years ago and lied about not selling wrecked cars and running my credit. I had a check from USAA and they still ran my credit. Not a dealership I would ever do business with.
9 of 12 people found this review helpful.
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Mar 24, 2017
great people, never had any challenges with service. It's my high expectations of pristine like vehicle that I have not seen with EBA - cars are prepped for online pictures and what you see online my not be what you see in person.
2 of 3 people found this review helpful.
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Mar 9, 2017
Great price
0 of 2 people found this review helpful.
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Mar 6, 2017
Toyotarick91
Prompt response, but the car sold before I could get there.
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Mar 3, 2017
bgaiser1
5
Has the car I'm interested in... Wonderful folks!
0 of 2 people found this review helpful.
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Feb 28, 2017
Very professional. Low pressure.
0 of 2 people found this review helpful.
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Feb 19, 2017
Very helpful but didn't end up with the vehicle as I was trying to complete transaction over the phone and someone came in and test drive it and bought it while I filled out the paperwork to lock it in as mine. Very disappointed about not getting the vehicle.
1 of 1 people found this review helpful.
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Jan 21, 2017
Olivia responded right away and answered all my questions patiently. We set up an appointment, and once we arrived we got straight to the test drives. Actually ended up with a different model (good selection at hand), and the purchasing process was smooth, without long wait (Did not apply for financing and no trade-in). Would definitely consider for our next car purchase.
0 of 1 people found this review helpful.
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Jan 19, 2017
Polite, Advised vehicle was sold, but inquired if I were interested in something else. No follow-up.
2 of 2 people found this review helpful.
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Dec 23, 2016
The dealer got back to me very quickly. We scheduled an appointment and the process was very fast and painless. Excellent car buying experience.
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Dec 23, 2016
Our experience with Elliott Bay Auto Brokers was fantastic, bar none! To begin with, the quality and varied selection of pre-owned luxury vehicles that they offer is outstanding. The level of re-conditioning and detailing that they do is extensive and more than apparent. We were contacted within hours of our initial inquiry. Our sales person, Trey Gray, was extremely car savvy, (as everybody there is), professional and low-pressure. He not only patiently helped us find exactly what we wanted, but listened to our needs and worked hard through the sales process to represent our perspective to reach a deal. James Daniels, his manager, was equally helpful and exhibited the same professional characteristics that I am sure he expects from all of his sales folks. He, too, worked diligently through the sales process to help us find a value on our trade-in that fit our needs. Matt, the fellow who specializes in knowing all the features on every car they offer (he must be a genius), impressed us greatly when he demonstrated the capabilities of our new car during the post-sale out-briefing. Lastly, Rob in the Finance Dept. was very flexible, professional and pleasant (even though we admittedly got pretty flaky about what we wanted/didn't want concerning extended warranty, etc.) when it came to signing the final papers and closing the deal. From our viewpoint, the products, the sales process and everybody at Elliott Bay Auto Brokers are top-notch. When it comes to purchasing our next ride, there is no doubt about where we'll go. We highly recommend that anybody else considering the purchase of a high-end, pre-owned vehicle (whether you live in the Seattle area or not) take a look at these guys.
3 of 4 people found this review helpful.
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Dec 11, 2016
They have THE best cars and presentation of any USED car broker, and Melissa Ciminesi treated us like family , she was no pressure and reminded me of myself, being a 30 years plus diamond and Mortgage Broker, she was humble, smarty and honest.. We hardly looked at the vehicle, but already trusted them, and she made it work, I had Capital One Financing ready before I went in, and she knew I was stressed, so she rushed, no games, and said "take off kids".. I Got the car I was assuming I couldn't afford, BUT it is Beautiful !! it was the car online I said would be my choice, if I could afford it, turned out I CAN!! 2013 Mercedes ML350 with 35k, beautiful ride, THANK YOU ALL OF YOU AT ELLIOT BAY!!
3 of 3 people found this review helpful.
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Nov 22, 2016
very responsive and honest and great prices
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Nov 17, 2016
Empress62
They were nice, but the turn around time was far too slow. Getting information that wasn't listed online where I could find it was also either difficult or slow. They were very polite and friendly.
1 of 2 people found this review helpful.
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Oct 30, 2016
Responsive, purchased car.
0 of 1 people found this review helpful.
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Oct 20, 2016
hoopfish
Answered all my guesting without pressure.
0 of 1 people found this review helpful.
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Oct 17, 2016
very professional
0 of 1 people found this review helpful.
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Oct 5, 2016
dempic01
Sent an initial email. Haven't dealt with them yet. Their photos are really photoshopped. I'd like to see what the cars really look like.
1 of 3 people found this review helpful.
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Sep 28, 2016
I just know that in order to purchase a luxury car from this dealer you cannot walk in and pick the one you like, yes of course you have to make a proper appointment to an assigned sale associate with their availability and conveniences. Wow after I was told by sales person on the day I'd visited, my face got numb and my blood pressure went off the roof, I grab my wife and told her that this is not the only dealer in town who sell Mercedes, lets go to the down earth ones. We did purchase an exect car with everything match from another dealer same day.....
2 of 6 people found this review helpful.
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Sep 24, 2016
I bought the car yesterday. they made it as easy as possible. Very little negotiation needed. I would buy again.
1 of 1 people found this review helpful.
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Sep 2, 2016
The buying experience was nice and smooth. The sales and finance team were great!!!
0 of 1 people found this review helpful.
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Sep 1, 2016
Dealerships responded. Have the car I want. Dealerships seems adamant about price. I would be spending obey to fly to ser the car so to you would think that he would have given me a price incentive to come and look at it. But no mention of of price drop especially since I'm coming from another state. However athey did respond quickly
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Aug 21, 2016
Sales person strongly emphasized his Jewish religion and background....wow....not sure why. none the less...will not do business with them at this point. that was enough to kill the deal. best of luck EBM - i was ready to pay cash...the above was a deal killer....sincerity and vibe is felt....words alone are for cattle....mooving right along....best of luck to you
1 of 4 people found this review helpful.
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Aug 16, 2016
A very good experience. They were fair in pricing. All the people there were gracious, especially Fran. It was the best car experience. Normally, as a single woman, I am invisible. Not at Elliott Bay Auto Brokers. Highly recommend them.
2 of 2 people found this review helpful.
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Aug 14, 2016
Dealer responded to my first email but it was a generic response that did not answer my questions about the vehicle. Dealer did not respond to my second inquiry with the same questions... oh well. Bought my car somewhere else...
2 of 2 people found this review helpful.
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Aug 13, 2016
Treated with respect. No negotiations allowed but no typical car salesman pressure either.
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Aug 8, 2016
Always answers my email in a timely matter.
0 of 1 people found this review helpful.
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Aug 1, 2016
Purchased a similar car from them. Great deal Vera did a great job.
0 of 2 people found this review helpful.
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Jul 28, 2016
Everyone at Elliot Bay was extremely helpful and kind. Fran's expertise in the auto field along with her great sense of style made finding the perfect car for me an outstanding experience! I also want to thank Rob and Matthew for all that they did. I will always be very grateful for the knowledge and expertise they provided throughout my experience at Elliot Bay!
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Jun 22, 2016
My 2nd choice, just found a better model vehicle somewhere else.
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Jun 6, 2016
EBA is a truly professional organization with a knowledgable staff. Their pricing is attractive and the customer care was first class. The team will bend over backwards to facilitate research on your selected vehicles and ensure you have the proper information prior to purchase. As an average buyer that I am, I would recommend EBA. This doesn't change the fact that you need to do your own research into the vehicle and the warranty programs to ensure your own comfort level in the purchase.
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Jun 6, 2016
I had a great experience purchasing my new Mercedes with EBAB. I will return for future car purchases.
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May 14, 2016
Elliott, was great. Easy to talk with and he gave me great information about the cars. The best i have dealt with. Thank you Elliott .
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May 2, 2016
Bill was my salesman, he was very polite, and courteous. The car was missing one smart key, it was not a big deal, but, rather annoying. I had to go to local dealer to get a new key, and get it programmed, it required 2 trips. It's very easy to deal with Bill, but, I could not say the same to the finance department. The person was trying to sell me all kinds of warranty and protective products which I clearly told him "No, I am not interested in any of them." He was very pushy, I almost wanted to stand up and walk away from buying the car. This is a fantastic place to shop for high end used cars, great selections, and the price is very reasonable. I'd recommend anyone who is interested in purchasing used luxury cars to consider EBA.
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Apr 28, 2016
Amazing dealer!!! That's all I can say.. I will definitely refer all of my friends and family to this dealership.
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Apr 19, 2016
Dealer was very hard to deal with. I was never able to get a price from them so I purchased elsewhere.
1 of 1 people found this review helpful.
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Apr 15, 2016
waikylam
5
they contacted me 4 days after. still giving them a 4 out of 5 since I have worked with them in the past and feel they are one of the better used car dealerships I have worked with.
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Apr 14, 2016
I had a great experience with this dealership. Great environment, very professional. The person that you first get in contact with, sticks with you through to the end. The dealership followed up a couple of days later after taking the car out, to see if everything was okay with the car. Putting aside the fact that after you make the purchase decision, they try to up sell to you all sorts useless things (you just have to say no) - Overall, great experience!!!
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Apr 3, 2016
Good response, good communication, car sold quickly.
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Apr 3, 2016
Helpful and friendly
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Apr 2, 2016
Timothy Forest
Great communication!
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Mar 7, 2016
Quick response
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Feb 13, 2016
Very professional and help all the way through. Michael was very responsive to all my questions.
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Response from Elliott Bay Auto Brokers:

Thank you for taking the time to share your experience!
Feb 5, 2016
Sales person never followed up our conversation about the car I was interested in.
Is this review helpful? Yes | No
Feb 4, 2016
Fast respond. All question was answered.
Is this review helpful? Yes | No
Dec 28, 2015
I bought a Range Rover from Michael Neil and I'm very happy with it.
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Read 45 old reviews
Dec 3, 2015
Very helpfull, very good
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Dec 1, 2015
Have been working with several dealers and this was the best.
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Nov 30, 2015
Good fallow ups, didn't buy car.
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Nov 22, 2015
Good experience, no pressure.
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Oct 31, 2015
I have not found my car yet but they are good
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Sep 25, 2015
Didn't buy a car from them but they are very nice. Car was priced too high.
Is this review helpful? Yes | No

Response from Elliott Bay Auto Brokers:

Thank you for sharing your experience and we appreciate the opportunity.
Sep 15, 2015
5
Andy was. Very helpful
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Jul 21, 2015
They reply right away about my inquiries.
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Jul 20, 2015
Pretty poor customer service. Very poor actually. But I love the car once I finally got it.
0 of 1 people found this review helpful.
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May 30, 2015
Car ended up not being all I wanted but the dealership was very quick and professional with replies to my questions. Thanks Elliot Bay.
1 of 1 people found this review helpful.
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May 15, 2015
Very good
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Apr 26, 2015
Byteme1rs
Quick response. Very easy to deal with!
Is this review helpful? Yes | No
Apr 16, 2015
Great people, found something I liked more
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Apr 14, 2015
Excellent experience! I highly recommend.
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Apr 9, 2015
I love it! Hope to get it at the end of June!
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Mar 31, 2015
very nice
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Feb 23, 2015
5 stars
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Jan 26, 2015
Very responsive & helpful!
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Nov 20, 2014
SuziQ8264
The experience was a good one I received a small discount on the car unfortunately I had to get all new tires for winter it is convertible the top was not detailed that was the only bummer I love love love my car I did appreciate the help before and after David Wolf he is awesome !! I feel like I made a new friend and Sally was super nice and helpful I would recommend Elliott Bay Auto
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Nov 3, 2014
excellent rapport with Gary , highly recommended. And I love my car!
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Sep 24, 2014
alright
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Aug 2, 2014
4 stars customer service.
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Aug 2, 2014
Wach the extendend waranty more carefull and make sure car has all accessories like spare tire or floor mats..............
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Jul 29, 2014
quick response and a great help.
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Jul 15, 2014
The experience was well beyond expectation. There was no sales pressure and many cars to view in our category that we were looking at. We drove different model and walked away with the perfect car. We will do business with EAB again.
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Apr 16, 2014
good communication and the car was what was advertised.
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Feb 16, 2014
I purchase my used Mercedes yesterday, thank you.
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Jan 27, 2014
Scott was personable, knowledgeable, and trusted us to take the car for a long-ish test drive (only wanted a copy of my ID and insurance). He made the whole process painless, even when I couldn't get ahold of my credit union to verify the rate of my pre-approved auto loan. In fact, he set us up with a backup approval in case the credit union's rate was higher. He also let me take the car home even though we wouldn't have the check from the credit union until the next day or later. I will definitely do business with them again, and refer them to my friends and co-workers.
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Nov 30, 2013
Remember, these guys are "brokers," but not in the true sense. They've already purchased the vehicles and try to sell them for a quick profit. A "flip" is a legitimate term here. Don't expect great knowledge about your vehicle or a great experience with the buying process, per se. You go there to buy a car, usually with mileage in the mid 40's to the 60,000's, in decent exterior shape and interior condition. Mechanically, a decent proportion of buyers put up money to buy the extended warranties, so they get a good European car in decent shape with the purchased warranty. Overall, these guys are ok. Politeness and professionalism they get a 4 out of 10, but it is what it is when you go there. I never expect nor need coddling in purchasing a car. It's business and that's how I look at it, but there are things that can add to the experience in a pleasurable way, that these guys are missing when one pays between $30,000 and $45,000 of your hard earned money for a car. It's not surprising to leave there thinking "all these wanted today was to have me get in and out as quickly as possible after buying the car so they could move on to their next customer." You're a number, big time and not much else. If that's not what you can handle, you might want to pass. If you don't take that personally, you might find a vehicle that suits your needs...
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Nov 27, 2013
Probably one of the best cars I have ever purchased. Zac and Scott were great. They communicated very well. Zac even called me on his day off. Scott had a great, but dry sense of humor. The showroom was outstanding! The quality of the cars sold is top grade! No junk here. Don't confuse with the other dealers with like names. Keep up the good work and Thank you Scott and Zac for a job well done!
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Nov 4, 2013
regardless of who is picking the phone up or responding to an online inquiry, these guys treat you like they know you. As intimidating as I thought I would be going in to a showroom full of top of the line beautiful vehicles, they still made me feel important even with a purchase under $20,000 that I am eventually making with them!
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Aug 16, 2013
I was treated with the utmost respect with absolutely no preasure
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Aug 11, 2013
Car was already promised to a party driving in from out of Tom, did get a follow up call.
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May 7, 2013
bought the car, very fair deal. Super easy process, everything was done in 45 minutes.
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Feb 24, 2013
Easy process to buy. Great inventory--didn't buy the one we e-mailed about. Much less pressure than standard dealer.
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Feb 8, 2013
The dealer is so bad, have a bad service, he doesn't even care if i bought the car or not, he just sit there and don't help at all, i am his second customer and he tell me to wait for a long time, i need to go to the bank to take the check but he kept on wasting his time. I need to remind him then he tell me. After taking the check he still not helping me, i need to wait again, after that he finally help me. Thanks god i won't come back
1 of 1 people found this review helpful.
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Dec 24, 2012
we paid down payment over 4 weeks ago and still waiting for title of car
0 of 1 people found this review helpful.
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Nov 15, 2012
Responsive
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Nov 7, 2012
I have never been treated so poorly. The individual I worked with was very inconsiderate and snobbish. I will never go back there and will be telling all my friends and associates how badly I was treated and advise them to never go there.
1 of 1 people found this review helpful.
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Oct 22, 2012
Dealet immediately responded and gave several options that matched my request.
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Oct 9, 2012
The sales person was so rude. I went there to test ride the CRV, when I gave back the key after the test ride, the sales person didn't ask anything, I said thank you, he just answered "uh huh" without making an eye contact he kept looking on the document that he had on his hand. It was probably the "cheapest" car they had on their showroom. I would consider to buy it "cash", but I'm glad I didn't. Not to mention the inside car smelled like dog.
1 of 1 people found this review helpful.
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Sep 11, 2012
great
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Aug 2, 2012
haynesm
5
Customer service was great and very responsive
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Jun 29, 2012
No pressure. Helpful sales team. Great outcome and follow-thru. Purchased my vehicle from them.
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Mar 20, 2012
Brndn777
45
horrible service and quick to turn me away even though i was already pre-approved.
1 of 1 people found this review helpful.
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