Doral Lincoln

Amazing! Car is mine and it was such a great deal! Francisco was super friendly and helpful! Between him and Marco from the accounting department, they made sure we walked away with a great deal

Excellent

Terrible dealer I drove almost 2 hours to see the car and when I made they said this car was sold an 30 minutes ago. The car never existed!!!!! Very sad!

Ended up buying the car

I inquired about this vehicle and they said it wasn't on the lot anymore only to find out that it was or so I was told

Too busy to even acknowledge us and we saw 3 different salespeople that couldn't "find" the vehicle and then told us it went to auction

They emailed back

They contacted me by phone, twice. I went to the dealer and they said that due a system issue" the car was listed but sold.

Horrible management. Dealer called me multiple times a day for three days to confirm my appointment to go see vehicle. They even called me the same day but upon arrival they told me they had sold the car two days ago and was not available. Awful sales techniques just to get people in the door. Would rather have pushy salesmen than liars that waste my time

Wonderful...They responded immediately, but I made a purchase elsewhere.

Called back

I drove to this dealership, 40 miles one way, Drove the car that was listed for sale, Did not argue or haggle, agreed to pay them there asking price, As contract was being printed I was told sorry that car was sold while you were on test drive to someone else, No Apology, No Anything, No remorse at all, In fact they tried to switch me to an older car with more miles for more money , I will never go back !!

I had a great experience, the Sales person and Manager worked well with me to buy the car.

available to answer all my questions

The old bait and switch. Offer a car with low milage and when you get there they say it was sold last night.

Dont even look at them. They announce cheap cars they dont even have just to make people come to the dealer and then try to sell you another similar car but with much less features and higher miles and price. Keep far from this people. Dont stop by. Not trusted dealer!!!

Sold long before

Item not available raise price on another auto by 3000 I will shop somewhere else.

My salesman Paco was fantastic...very professional

Sold before I got thee

Very responsive however I was already viewing another vehicle.

Not to good, when I went they did not have the car I wanted.

Got email from dealership saying that some pictures will be taken of vehicle in question, however none were sent or posted.

Horrible experience. Drove about 20 miles to get to the for them to tell me they are holding the car for someone else after I spoke to Jennifer twice to let her know I was interested. Made an appointment to see the car but to my surprise they was holding for another customer who never came in to see the car. To make matters worst they tried to sell me another car. No stars!!!!!!!

Not deserving of even one star.This was the worst experience I have ever had in a dealership. I have worked in dealerships for 16 years now and I have never seen anyone flat out lie like this before. This is the kind of dealer that is worried about selling as many cars as possible, not creating customers and relationships . They swore to me that they were holding a car for me, I asked to put a deposit down and they said it wasn't necessary, only to drive 250 miles across the state so they could tell me they just sold the car when I arrived . As I was ready to walk out, their purchasers financing fell through and they wanted me to take the car. They wouldn't even offer me the deal that they offered me over the phone to get me to drive there. They kept trying to tell me that they could just make the financing work and that's how I would save money. After looking at the car that they swore over the phone was perfect, it had a dent with large scrapes in the left front, dent with large scrapes in the right rear quarter panel, the bumper cover was cracked in the rear, the orange peel from a bad paint job was ridiculous. Not to mention the shop that checked the car out must be filled with the be technicians as they put the car out on the line to be sold with a major fuel leak from the fuel tank. Working my entire adult life in dealerships I never understood why people were so put off by dealerships calling them sleezy and scum bags, after my visit to Doral Lincoln I now understand.

Awesome . they called to confirm appointment and answered my questions and were very knowlegeable

Very attentive

Very nice and professional.

Never bought but prompt communication

Car was no as described

Quick to respond

ugghhh Don't speak english

Excellent. Car is over my budget price.

We found our dealing with Doral Lincoln to be a wonderful surprise. No heavy handed sales; extremely courteous and very professional. Not just the salesman, but EVERY person in the establishment. From walking in the door to leaving with a pre-owned certified vehicle even the cleaning woman was warm and friendly. We were in a stress free environment.

i receive good response and good information thank you

They respect the customers. The sellers dont play with the clients. They dont harrass you nor they take away your driver license and your car keys like other people do in Miami, that you feel kidnapped.

Long story short. Car just got sold, but I have others availability. Bob is a slick talker

Responded right A way,nice and courtious. I didn't purchase the car but they were all nice.

Good

I made an appointment with them. And a woman called me at afternoon said welcome to see the car. So I drove 1.5 hours to go to there, then a guy said " I am sorry, the car was sold this morning" I said "Why didn't you tell me this afternoon if the car was sold this morning." The guy said "I am sorry, our system will be updated the other day. But I can introduce another BMW 2013 for you." He continued to say "The BMW 2012 which we sold was not good." I said "WHY?" He said "Because the car's warranty was expired" I think " If it's expired, why you sold the car the the other customer this morning?" So I made a decision. I drove 1.5 hours to there and got nothing but a lie. I'll never visit the car dealer again.

very good great deal

Sales person very polite and professional will recommend

The take a long time to get back w u

Never posted a pic of the car after I asked

Great dealer follow thru on the car that I was looking for

Terrible! First, salesman couldn't find cars and had us walking through weeds and tall grass to get to repair area. Then, he found out cars were not ready and wanted to show me them on the lifts in the mechanic shop. I immediately walked out! Would not recommend to anyone!

I've been waiting for two days for a photo of the vehicle before driving the 80 plus miles to see the car..plus they b ump the purchase price to include large dealer fees

I received a call that the car was sold.

It was a nice vehicle; however, we did not purchase the Q7, too many dings stained carpet and the dealer wouldn't move on the price. We ended up purchasing a new Lincoln MKX from Pine Lincoln.

Available for any information

Misrepresented agreed price, did not have car ready as promised, did not inform me that original salesperson was leaving early,

Friendly, knowledgable and patient.

salesman was very nice and cooperative

They had a car I was interested in purhasing. Advertised they would meet competitor's prices but turned out they would not and that was just "puff."

Great fast response . Very professional

They were corteous service-wise, they even let me drive the car for a full 24 hours to let my mechanic take a look at it. Unfortunately the car's engine sounded suspicious and I passed on it...

not bad service but no leverage on negotiation.

good

They were kind enough to let me take a car home and when I decided against purchasing it, they did not argue, simply allowed me to return the car.

Never sent pictures of car. No pictures of car on car gurus. Highly suspect.

They are showing pictures of a car that is not the one it is for sale. That missleading information

Fast to respond to my questions. I emailed them asking for more information and additional pictures of the vehicle is was interested and they responded promptly.

So far I'm happy with Dorsal Lincoln. They responded back to me right away. And they had the car that I was looking for color, and price.

I received a phone call and an email.

This Dealer was excellent from the intial contact to the close of the sale. The salesman Carlos was very professional and knowledgeable about the car we purchased.

The dealership was great. They handled everything promptly and the car was as described. Would certainly use this dealer again. We were very pleased.

The people listened to what I was looking for .

I contacted them about a car they had advertised everywhere online. I recieved an automatic reply, I replied to that email and recieved te exact automatic email back. I called left a message for their Internet saleswoman - they never called back. I emailed them again - recieved the auto-reply. Finally after a week got a hold of their manager who told me the car was sold. I bought from a competitor shortly after and had a much better experience.

Expensive

I spoke with the internet sale's manager the day before I wnet to the dealer.She told me that they still had the car and I told her that I would pass the next day.When we went the next day and asked her for the car she said that they sold it the day before,the same day that I spoke with her.After that they tried to sell me another. everything was a trap to make me go to the dealer.

great