Darrell Waltrip Buick GMC

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1440 Murfreesboro Rd
Franklin, TN 37067

https://www.darrellwaltripbuickgmc.com

Sales: (855) 996-4466

Service: (615) 257-0223

Today 9:00 AM - 8:00 PM

(Closed Now)

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Sales Reviews (12)

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Apr 16, 2018

Crystal

Highly recommend going to these guys if you want a good deal and no haggling. There were very upfront from the get go and professional.

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Mar 27, 2018

Lauren

Quick response to my questions.

1 of 1 people found this review helpful.

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Mar 8, 2018

GuruY9JPD

very good.

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Dec 8, 2017

David

Great awesome place, very easy to deal with.

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Dec 7, 2017

Rob

Car was advertised all over the internet. Stopped by to see it on the lot and couldn’t find it. Emailed the dealer to see if it was still available. They replied that it was and asked when could I come for a test drive. Then I received a second email saying it was sold. I was close to the dealership, so I swung in and found the car in a back lot. Then I emailed them back and asked if it really was sold because it’s still on their property. No reply.

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Nov 5, 2017

Patrick

The were quick to answer any questions i had and made several contacts with me to make sure I had all the info I needed and didn't have any more questions. Very customer oriented and friendly.

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Sep 21, 2017

John

Perfect experience start to finish.

0 of 1 people found this review helpful.

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Sep 5, 2017

MaryJane

I specifically stated for this dealership to contact me by email on a certain day - and also was specific to not call me - They called me.

1 of 2 people found this review helpful.

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Aug 16, 2017

Bill

Answered my questions, but not the exact vehicle I wanted.

0 of 1 people found this review helpful.

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Aug 26, 2016

Greg

Great, no hassle salesperson !

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Jun 28, 2016

dsp64

Was contacted only by email. I asked for additional information but never heard back.

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Response from current dealership owner:

Hello,
I was disappointed to see that you did not receive any additional information back from our dealerships. If you would be so kind to provide your name, phone or email and which dealership, (Honda, GMC, VOLVO or Subaru), I will personally address your questions.
Michelle Anne 615-599-6258

Jun 16, 2016

Beth

I sent an inquiry email and received not one but two emails back. I had asked for the listed price as I will be traveling to their dealership from out of town. If the price was out of my range, I was not going to waste my time or theirs. The email stated they did not have the information but had some questions for me. I called and asked about the vehicle. At no time did anyone state the vehicle had been sold or was not available. I traveled to their dealership the next day. I called on my way there and was transferred and given so many different names I lost track. After waiting 1.5 hours to speak with a sales associate, he sat at the computer and said he didn't have a vehicle for me and the 2006 Pilot was not available. While I was there I had an email from yet another person which stated they wanted to set an appointment time! Waste of time and unless you want to pay a lot of money, they are not interested in doing business with you.

3 of 3 people found this review helpful.

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Read 4 old reviews

May 3, 2016

Roger

Inquired about a vehicle there through CarGurus and received an instant email from their dealership with pertinent info...

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Response from current dealership owner:

Thank you for sharing this information with Darrell Waltrip Automotive. It is our goal to provide prompt accurate and friendly service to our customers and perspective customers.

Apr 24, 2016

73dually

Contacted by after hours computer told they were closed, then contacted a few minutes later by a sales rep. Asked for interior photos 2 workdays ago, no photos yet that I'm aware of.

1 of 1 people found this review helpful.

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Mar 9, 2016

billinjax

The 2013 Nissan Leaf was not an SL model as advertised and they totally ignored what I told them and they continue to advertise it incorrectly.

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Dec 2, 2015

Sharon

I was quite impressed with the service of this dealership. They were cordial and courteous and went above and beyond the expected. I had a problem with a shipping policy in that I didn't want to release my cars without getting theirs at the same time. And I became "under the weather" and unable to pursue. Thank you all, Christi, Wade and Laurence!

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Darrell Waltrip Buick GMC

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