Dann's Discount Auto Sales

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900 E. Center Ave, Visalia, CA 93291 - Map & Directions

Sales: (559) 739-7790

Today 9:00am - 7:00pm
(Open Now)
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Old Dealer Reviews

May 10, 2014
number one
Is this review helpful? Yes | No
Jan 28, 2014
Ive had my car for 7 days when several things stopped working. For example: one of my dvd monitors, both handles on drivers side are coming off, rear view mirrow driver side getting loose, and now the check engine light came on. I called to notify my sales person Alex whom was being very sneaky from the beginning. Failed to tell us till we had signed the contract oh yeah by the way the truck doesnt come with a remote or car mats (carpet is a very light beige). I was pretty upset and all he said was they bought the vehicle "as is". We noticed before leaving that the monitors on dvd wouldnt turn on so we asked and were told they wouldnt turn on becuase theres no dvd on. Alex proceeded to state that when we got home to put in a dvd and if they still werent working to call them. I did call the next day and got nothing but the worst customer service ever. For one both the owner Dan whom got involved and Alex keep throwing in my face that they barely made $1,000. on the car when i paid asking price (which wasnt cheap for being a used vehicle $29,984.00). Dan the owner is the rudest person ive came across as a business owner has no interest in his customers concerns. I was told to take my vehicle to a local stereo shop since its probably just a fuse which i did and turns out it was 2 fuses and a data cable that are missing. When i called Dan to let him know he became upset and said, "No, no, no, dont start taking the car anywhere because i dont pay retail". Dan the owner took forever to get back to me so the stereo place installed the data cable and Dan said you better tell him to remove the cable im not paying for it! Dan asked me to bring truck all the way back to have one of his guys look at the dvd monitor which i did. Waited all morning to be told oh my guy doesnt have matching leather is that ok? If not we have to order and you have to come back. Poor customer service if you ask me! I proceeded to tell the Sales Guy Alex since the owner just walked away as i was talking about the handles and mirrors and was like oh it is what it is. Im so upset!!! Almost two weeks later and nothing has been done to my vehicle. I will never buy a car here ever again!!!! Beware Car shoppers they have 3 dealers 2 in Visalia and 1 in Tulare.
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