Crowley Kia

Purchased the car. Fast and smooth transaction.

I was going to drive 2.5 hrs to meet the salesman and test drive a car they listed. I had to cancel late in the afternoon before and the salesman--with whom i had been texting for a few days--told me the car had been signed and delived the previous day. What would have happened if I hadn't had a conflict and drove all that way?!! I was not pleased. To note: this car is still listed on their site--WTH??

STAY AWAY FROM CROWLEY KIA OF BRISTOL CT. First, they advertised the wrong accessory level on the car, it was a base LS, but was advertised as having power windows, locks and alarm system, which it did not. Then the salesman, Mike, agreed to a deal including registration, that he tried to worm out of, asking for over $150 more, an issue mentioned in another review. The car shouldn't have been for sale at all seeing as Crowley Kia did not hold title on the car. The previous owner had improperly signed over the car, and I had to drive the car with dealer plates for a month waiting on a replacement title. Mike also told me the car was eligible for an extended warranty, and came with a 3 month 3000 mile warranty, no information was ever given on the extended warranty despite inquiring SEVERAL times, and when the title issue was fixed, car was sold AS IS, no warranty. On top of the asking price , Crowley charged a $500 fee for conveyance, or roughly 14% of the price. They also tried to charge me $170 for VIN window etching, which had already been done. These are just the high points, you can add a substantial list of minor issues I had during this deal. RUN do not walk away from this dealer.

service was excellent bought a suv

Would love to buy this car, but we can not come together on the price for my trade in.

Sent me a picture with the dent guy working on the car. For some reason that instantly turned me off the car. Otherwise great response time and communication

It was a great experience! Everyone I came in contact were very helpful. I would have bought the Vehicle I was interested in, but it was sold before I could get to the dealer.

Great

Vehicle was not as advertised or not available when we visited.

Won't negoiate

Overall experience was positive...the internet sales person responded quickly...dealership was fine, a few glitches...be careful about anyone telling you that you HAVE to have or pay for the VIN etch...be careful of overly aggressive finance managers that try hard to push the "extras"... otherwise, the dealership in itself was helpful and did work to resolve a few areas that were miscommunicated. The car on the other hand was just as described and photographed! A beautifully kept car and I was satisfied on the agreed upon price. I would recommend Crowley, but as with all cars sales, ask questions, be clear, and watch what you sign and agree to, they are contracts! Do shop at Crowley though, because I am very satisfied with my purchase and their overall customer service!

very good

I wanted to know the price on corvette they never responded, than the manager e mailed me to know if his sales people were helpful and he never responded either.

Great experience at Crowley Kia. No pressure sale, worked patiently and professionally with me. Love my car, thanks!