Crestmont Cadillac

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Delivery available to 44122
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Sales: (216) 910-5298

Service: (888) 705-5984

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https://static.cargurus.com/images/forsale/2014/08/22/14/25/2010_chevrolet_suburban-pic-3917119816358470056-152x114.jpeg

2013 Chevrolet Suburban 1500 LT 4WD Used Cars in Beachwood, OH 44122

Good Deal
$2,295 BELOW
CarGurus IMV of $15,650

Price: $13,355

Mileage: 155,105

Location: Beachwood, OH 44122

Average time on market: 20 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Black Description: Used 2013 Chevrolet Suburban 1500 LT 4WD for sale - $13,355, 155,105 miles with Backup Camera, Sunroof/Moonroof, Premium Smooth Ride Suspension Package, Suspension Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2017/05/25/11/05/2015_ford_fusion-pic-3157590159352495165-152x114.jpeg

2016 Ford Fusion SE Used Cars in Beachwood, OH 44122

Good Deal
$1,477 BELOW
CarGurus IMV of $14,467

Price: $12,990

Mileage: 23,576

Location: Beachwood, OH 44122

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Oxford White Description: Used 2016 Ford Fusion SE for sale - $12,990, 23,576 miles with Backup Camera, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/21/22/49/2012_ford_f-150-pic-6308805677668577578-152x114.jpeg

2012 Ford F-150 Lariat SuperCrew 4WD Used Cars in Beachwood, OH 44122

Good Deal
$1,989 BELOW
CarGurus IMV of $19,988

Price: $17,999

Mileage: 102,241

Location: Beachwood, OH 44122

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Pale Adobe Metallic Description: Used 2012 Ford F-150 Lariat SuperCrew 4WD for sale - $17,999, 102,241 miles with Leather Seats, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/09/03/21/38/2014_ford_mustang-pic-4431288448222914866-152x114.jpeg

2014 Ford Mustang GT Premium Coupe RWD Used Cars in Beachwood, OH 44122

Good Deal
$2,504 BELOW
CarGurus IMV of $25,003

Price: $22,499

Mileage: 20,624

Location: Beachwood, OH 44122

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Sterling Gray Metallic Description: Used 2014 Ford Mustang GT Premium Coupe RWD for sale - $22,499, 20,624 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2019/09/11/12/00/2014_cadillac_cts-pic-7989953587941894947-152x114.jpeg

2014 Cadillac CTS 2.0T Luxury AWD Used Cars in Beachwood, OH 44122

Good Deal
$1,389 BELOW
CarGurus IMV of $19,988

Price: $18,599

Mileage: 37,012

Location: Beachwood, OH 44122

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Red Obsession Tintcoat Description: Used 2014 Cadillac CTS 2.0T Luxury AWD for sale - $18,599, 37,012 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Preferred Package
https://static.cargurus.com/images/forsale/2019/08/13/21/38/2017_cadillac_xt5-pic-7166091102039112909-152x114.jpeg

2017 Cadillac XT5 Luxury AWD Used Cars in Beachwood, OH 44122

Good Deal
$1,753 BELOW
CarGurus IMV of $34,752

Price: $32,999

Mileage: 11,300

Location: Beachwood, OH 44122

Average time on market: 26 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Stellar Black Metallic Description: Used 2017 Cadillac XT5 Luxury AWD for sale - $32,999, 11,300 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2019/07/10/21/33/2017_cadillac_xt5-pic-3614318332610446555-152x114.jpeg

2017 Cadillac XT5 Luxury AWD Used Cars in Beachwood, OH 44122

Good Deal
$1,617 BELOW
CarGurus IMV of $32,616

Price: $30,999

Mileage: 24,306

Location: Beachwood, OH 44122

Average time on market: 26 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Red Passion Tintcoat Description: Used 2017 Cadillac XT5 Luxury AWD for sale - $30,999, 24,306 miles with Leather Seats, Sunroof/Moonroof, Preferred Package, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start
https://d28oohqmlmgnr6.cloudfront.net/d1/7b/6e/5e-6817-4806-a7f3-a319a38181d5/image-1.jpg

2011 Buick Lucerne CXL FWD Used Cars in Beachwood, OH 44122

Good Deal
$1,026 BELOW
CarGurus IMV of $8,016

Price: $6,990

Mileage: 104,587

Location: Beachwood, OH 44122

Average time on market: 21 days Certified Pre-Owned: No Transmission: 4-Speed Automatic Color: Quicksilver Metallic Description: Used 2011 Buick Lucerne CXL FWD for sale - $6,990, 104,587 miles with Leather Seats, Aluminum Wheels, Driver Confidence Package, Preferred Package
https://static.cargurus.com/images/forsale/2019/09/07/16/55/2014_toyota_sienna-pic-3344616393379302244-152x114.jpeg

2014 Toyota Sienna XLE 8-Passenger Used Cars in Beachwood, OH 44122

Good Deal
$1,479 BELOW
CarGurus IMV of $18,974

Price: $17,495

Mileage: 75,420

Location: Beachwood, OH 44122

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Cypress Pearl Description: Used 2014 Toyota Sienna XLE 8-Passenger for sale - $17,495, 75,420 miles with Leather Seats, Sunroof/Moonroof, Navigation System, DVD Entertainment System, Alloy Wheels, Bluetooth, Backup Camera, Premium Package
https://static.cargurus.com/images/forsale/2019/09/11/21/31/2015_cadillac_escalade_esv-pic-4609357277940277471-152x114.jpeg

2015 Cadillac Escalade ESV Premium 4WD Used Cars in Beachwood, OH 44122

Good Deal
$1,930 BELOW
CarGurus IMV of $40,920

Price: $38,990

Mileage: 64,839

Location: Beachwood, OH 44122

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Diamond Clearcoat Description: Used 2015 Cadillac Escalade ESV Premium 4WD for sale - $38,990, 64,839 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2019/07/10/21/33/2017_cadillac_xt5-pic-7336871267246706412-152x114.jpeg

2017 Cadillac XT5 Luxury FWD Used Cars in Beachwood, OH 44122

Good Deal
$1,423 BELOW
CarGurus IMV of $30,918

Price: $29,495

Mileage: 26,526

Location: Beachwood, OH 44122

Average time on market: 27 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Radiant Silver Metallic Description: Used 2017 Cadillac XT5 Luxury FWD for sale - $29,495, 26,526 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Preferred Package, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2019/09/14/21/53/2019_ford_explorer-pic-8377526473193957569-152x114.jpeg

2019 Ford Explorer Limited AWD Used Cars in Beachwood, OH 44122

Good Deal
$1,113 BELOW
CarGurus IMV of $35,608

Price: $34,495

Mileage: 18,509

Location: Beachwood, OH 44122

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Agate Black Metallic Description: Used 2019 Ford Explorer Limited AWD for sale - $34,495, 18,509 miles with Navigation System, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/07/19/21/28/2018_cadillac_ats-pic-6986165742298487272-152x114.jpeg

2018 Cadillac ATS 3.6L Premium Luxury AWD Used Cars in Beachwood, OH 44122

Good Deal
$1,173 BELOW
CarGurus IMV of $29,172

Price: $27,999

Mileage: 18,166

Location: Beachwood, OH 44122

Average time on market: 56 days Certified Pre-Owned: Yes Transmission: 8-Speed Automatic Color: Red Obsession Tintcoat Description: Used 2018 Cadillac ATS 3.6L Premium Luxury AWD for sale - $27,999, 18,166 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Remote Start, Premium Package, Climate Package
https://static.cargurus.com/images/forsale/2019/08/19/22/30/2011_ford_f-150-pic-1607657391692310547-152x114.jpeg

2011 Ford F-150 FX4 SuperCrew 4WD Used Cars in Beachwood, OH 44122

Fair Deal
$1,066 BELOW
CarGurus IMV of $17,065

Price: $15,999

Mileage: 129,547

Location: Beachwood, OH 44122

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2011 Ford F-150 FX4 SuperCrew 4WD for sale - $15,999, 129,547 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/07/25/21/42/2016_cadillac_srx-pic-2082312987636899283-152x114.jpeg

2016 Cadillac SRX Luxury AWD Used Cars in Beachwood, OH 44122

Fair Deal
$889 BELOW
CarGurus IMV of $27,588

Price: $26,699

Mileage: 28,806

Location: Beachwood, OH 44122

Average time on market: 38 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Graphite Metallic Description: Used 2016 Cadillac SRX Luxury AWD for sale - $26,699, 28,806 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Memory Package, Backup Camera, Aluminum Wheels, Remote Start
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All reviewers have been verified to have contacted this dealer – Learn More
Sep 6, 2019
Eric Osborne
Good conversation with dealer
Response from current dealership:
Eric, thank you for the feedback! We are happy to hear about your positive experience at Crestmont Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future!

Sincerely, The Crestmont Cadillac Team
Jul 31, 2019
Fred Borer
The dealer supplied the Carfax that I requested, ended up not buying due to many reported accidents.
Response from current dealership:
Fred, thank you for the feedback and great rating. Let us know if we can help with any other automotive needs in the future.
Sincerely,
The Crestmont Cadillac Team
Jul 21, 2019
Timbo5533
called very quickly. Was very helpful
Response from current dealership:
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.

Sincerely, The Crestmont Cadillac Team
Jul 5, 2019
Guru91GFB
Joe'l did a great job responding to our questions.
Response from current dealership:
Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come.

Sincerely, The Crestmont Cadillac Team
Jul 1, 2019
My experience was excellent and I would definitely consider buying my next car from Crestmont Cadillac in the future.
Response from current dealership:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.

Sincerely, The Crestmont Cadillac Team
May 10, 2019
Excellent experience with Crestmont Cadillac.
Response from current dealership:
Mark, thank you for the wonderful review! Always feel free to contact or visit us again for any other vehicle needs in the future.
Sincerely,
The Crestmont Cadillac Team
Apr 27, 2019
Very nice, interested in what I was looking for and offered suggestions. Will definitely contact when I narrow my search down.
1 people found this review helpful.
Response from current dealership:
Anita, thank you for the feedback. Let us know if we can help with any other automotive needs in the future.
Sincerely,
The Crestmont Cadillac Team
Apr 9, 2019
Friendly and helpful staff
Response from current dealership:
Thank you for the kind words, Bill. Let us know if we can help with anything else in the future.
Sincerely,
The Crestmont Cadillac Team
Mar 26, 2019
ekessler507
Dealer personnel were responsive and informative.
Response from current dealership:
We appreciate the kind words. We look forward to seeing you again in the future!

Sincerely, The Crestmont Cadillac Team
Mar 21, 2019
VolvoC3069
Follow-up was fast & professional. I wasn't badgered, but offered assistance.
Response from current dealership:
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

Sincerely, The Crestmont Cadillac Team
Mar 16, 2019
Vandelyn
Lied from the moment I pulled into parking lot. Sales person set up an appointment only to be told he was not working today. Drove 90+ miles.
2 people found this review helpful.
Response from current dealership:
Vandelyn, this review is very concerning. The behavior you described does not align with our team's values, and we would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience at (216)704-9204.
Mar 12, 2019
they responded promptly
2 people found this review helpful.
Response from current dealership:
Thank you so much for the review! We do our best to be on the ball. :)
Feb 9, 2019
Very quick to respond. Very helpful.
Response from current dealership:
We are delighted to read this. Thank you so much for your review, Kenneth!

Your friends at Crestmont Cadillac
Jan 17, 2019
Great people
Response from current dealership:
Thank you, Darius! We think YOU are great!

All the best,
Your friends at Crestmont Cadillac
Dec 7, 2018
aimless103
Wow, top notch!! Responded within 30 seconds, I kid you not. VERY thorough and helpful!
Response from current dealership:
We love to hear this! Thank you so much for your kind words and thoughtful review! :)


All the best,
Your friends at Crestmont Cadillac
Nov 17, 2018
Great service good people
Response from current dealership:
Thank you for the great review, Gary. Please come visit us if you need anything else, be it service or sales.

Best,
The Crestmont Cadillac Team
Nov 14, 2018
knietert
Very responsive. I ended up buying a car and the overall experience was pleasant and stress free. Their service is exceptional.
Response from current dealership:
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!

Thanks again,
The Crestmont Cadillac Team
Nov 1, 2018
customer service was excellent, there listing was very accurate, they were very friendly and I would recommend them to my friends
Response from current dealership:
We appreciate the kind words, Dennis. We look forward to seeing you again in the future!

Take care,
The Crestmont Cadillac Team
Oct 24, 2018
Just bought a 2018 Cadillac XT5 from Crestmont. Terry Billias and Dino Insana were INCREDIBLE to work with. Very professional people!!! They delivered the car completely clean with a full tank of gas. The delivery company that they used were fantastic as well. I would definitely buy from Terry and Dino again...they made my mother-in- law's day. Jeff - Fort Wayne, IN
1 people found this review helpful.
Response from current dealership:
Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Jeff! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

Best,
The Crestmont Cadillac Team
Oct 21, 2018
Great job of communication.
Response from current dealership:
Thank you for this amazing review, Juan! We really appreciate your business and hope to see you again soon!

Regards,
The Crestmont Cadillac Team
Sep 19, 2018
Tony did a great job
1 people found this review helpful.
Response from current dealership:
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else.
Sincerely, The Crestmont Cadillac Team
Aug 22, 2018
car sold although i still see it advertised
2 people found this review helpful.
Response from current dealership:
We are disappointed to see that we did not earn a 5-star rating, Brad. If you would like to discuss in what ways we can improve in order to earn those additional 2 stars for your next visit, please reach out to us directly. We look forward to hearing from you. Thank you!
Sincerely, The Crestmont Cadillac Team
Aug 14, 2018
Guru576C3
Responded quickly. Kept in touch. Offered alternatives.
Response from current dealership:
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.
Sincerely, The Crestmont Cadillac Team
Aug 9, 2018
Made an appointment to see this vehicle at 9:30 am and when I arrived I was told vehicle sold the night before. Even though they open at 9 am no one contacted me.
2 people found this review helpful.
Response from current dealership:
I am terribly sorry to hear about the negative impression you got during your recent visit at our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance.
Sincerely, The Crestmont Cadillac Team
Aug 7, 2018
Very responsive
Response from current dealership:
Thank you so much for taking the time to share your feedback with us!  We work hard to make sure our guests have an awesome experience.
Sincerely, The Crestmont Cadillac Team
Jul 18, 2018
Guru5VBPB
From the service to the smiles everything was great!
Response from current dealership:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by.
Sincerely, The Crestmont Cadillac Team
Jun 24, 2018
n2it_2
The five star rating is based solely on the fact that they were prompt to contact me, however, the vehicle in question ended up not being a fit for me and I did not make a purchase. They then acquired another Cadillac approximately a week later and emailed me to inform me of the acquisition. I was very impressed with their follow up but I had already made a purchase by that point in time.
Response from current dealership:
It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication.  We appreciate the time it took for you to give us this feedback. We value our customers and even though you did not purchase from us, we are happy to see that the service we provided was helpful.
Sincerely, The Crestmont Cadillac Team
Jun 21, 2018
Alexis Clark
Damien really good salesman answered every question and very helpful
Response from current dealership:
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks!
Sincerely, The Crestmont Cadillac Team
Jun 13, 2018
indyn
35
Good dealer
Response from current dealership:
Thank you so much for taking the time to share your feedback with us!  We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Sincerely, The Crestmont Cadillac Team
Jun 5, 2018
Lashon Jones
Very good
Response from current dealership:
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.
Sincerely, The Crestmont Cadillac Team
May 8, 2018
Chuck4779
Great experience. I purchased the vehicle for my Pastor and he loves it. Thank you.
Response from current dealership:
Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions.
Sincerely, The Crestmont Cadillac Team
May 4, 2018
GuruWYCDT
Courteous friendly sales rep and managers. The car was sold when I was on my way to review it.
Response from current dealership:
We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon.
Sincerely, The Crestmont Cadillac Team
Apr 28, 2018
Excellent
1 people found this review helpful.
Response from current dealership:
Andy, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions.
Sincerely, The Crestmont Cadillac Team
Apr 17, 2018
MKS_2190
They did let me no that they had car If I have any Questions let them no
Response from current dealership:
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.
Sincerely, The Crestmont Cadillac Team
Apr 7, 2018
Experience was horrible. We drove 3-1/2 hours to test drive the car and make a deal. Before we left our home, we were told that we should be able to get the deal we wanted. Upon examination of the vehicle, it was discovered that the car was damaged more than we were told. The finance person was very unprofessional. We left because of a $ 200 difference. Would not recommend this dealership.
4 people found this review helpful.
Response from current dealership:
That is not the kind of experience we seek to provide, Harry. Please call us when you can so we can address this together.

Sincerely, The Crestmont Cadillac Team
Mar 2, 2018
The dealership was great. I am happy with my new car
Response from current dealership:
Sandy, we're so pleased to hear you're enjoying your new car! Let us know if there is anything else we can do for you in the future.

Sincerely, The Crestmont Cadillac Team
Feb 9, 2018
Very responsive
Response from current dealership:
Jerry, thanks for this glowing review! Let us know if there is anything else you need from us, be it service or sales.

Sincerely, The Crestmont Cadillac Team
Jan 25, 2018
Sales manager Kevin and salesman Scott V. were excellent to deal with no pressure at all. Would definitely buy from them again.
Response from current dealership:
Brian, we're so pleased to hear our team left a great impression on you! We appreciate you taking the time to leave us this feedback and we look forward to working with you again.

Sincerely, The Crestmont Cadillac Team
Jan 20, 2018
waltcdodd
Responded quickly
Response from current dealership:
Thank you for taking the time to leave us this great review! Let us know if there is anything else you may need in the future.

Sincerely, The Crestmont Cadillac Team
Dec 19, 2017
Guru918T5
Great service.
Dec 11, 2017
brownmatt8
Excellent experience with regard to the helpfulness of the staff. Clean, well-appointed facility, which was easily accessible off of I-271. No-pressure sales approach definitely was evident as well.
Nov 10, 2017
GuruZH999
Replied back via e-mail.
Oct 29, 2017
Excellent. We waited a few hours to long and missed out on our car but Larry was awesome. I wld go back to look for a car with them when needed
Sep 30, 2017
Redd60
They contacted me and was her nice. I just have not had the time to travel to the dealership to view the car. But all ,in all ,they were very nice about my question.
Sep 22, 2017
GuruD5B5G
Agent followed up on my initial inquiry. No pressure sales pitches.
Response from current dealership:
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.
Sincerely, The Crestmont Cadillac Team
Read 33 old reviews
Sep 11, 2017
I will look forward to purchasing my next vehicle from Crestmont Cadillac. I have never met a more caring group of individuals that were so dedicated to their customers. This dealership is one that should be recommended for Dealership of the Year! I couldn't have had a more delightful experience when buying a car.
1 people found this review helpful.
Response from current dealership:
We cannot thank you enough for your wonderful review of Crestmont Cadillac and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Crestmont Cadillac Team
Sep 11, 2017
GuruDWF4L
They responded promptly and professionally
Response from current dealership:
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, The Crestmont Cadillac Team
Aug 28, 2017
foxgirl76
I was in contact via email for over a week with a guy named Dave. He knew when I was coming and what car I was looking at. He also knew I was coming from an hour away. I told him during the week I would come Saturday afternoon. He responded saying he would be in contact Friday to confirm the car was still available. He did email Friday to confirm. I emailed him Saturday as I was leaving to say I'd be there in an hour. He responded saying he was looking forward to it. I arrived 10 minutes early, my name was on a big board with my appointment time and the car I was interested in. I was told the car JUST SOLD. Why did they let me come all that way for nothing? I never met Dave in person, so I decided to email him about what happened and got NO RESPONSE! What a way to do business. Dave told me to ask for Dan when I got there. Dan passed me over to Mike to try and sell me a different car who also isn't responding to my email. Most dealerships WANT your business. This place clearly doesn't care.
4 people found this review helpful.
Response from current dealership:
Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and I apologize for the inconvenience that occurred in our sales department. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience.
Kevin Gillespie
Sales Manager
216.360.8403 Office
kgillespie@crestmontcadillac.com
Aug 20, 2017
overseea
Great customer and they are willing to work with you.
Response from current dealership:
Thanks for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, The Crestmont Cadillac Team
Aug 11, 2017
They contacted me on point of my inquiry. Great manager and staff.
Response from current dealership:
We appreciate the kind words, Vern. We look forward to seeing you again in the future! Sincerely, The Crestmont Cadillac Team
Jul 31, 2017
Very good, they called me right back and answered all my questions.
Jul 16, 2017
Nice people; happy with the car. My only complaint is that there is a big, deep scratch on the fender that should have been disclosed. That is all that prevents me from giving them a 5-star.
1 people found this review helpful.
Jul 15, 2017
Absolutely awesome!! Due to some scheduling issues I have been unable to visit. But each person I correspond with has been friendly and understanding. Zero pressure. Very happy with Dave and Crestmont!
Jun 11, 2017
Guru94H8W
Excellent.
Jun 5, 2017
Dealer has contacted me and spoke to me and I have a busy schedule and have not made a decision yet. Crestmont has been awesome!
May 13, 2017
The guy Dave was very nice was emailing me to find the platinum escalade for me
Apr 7, 2017
Awesome...contacted me right away. .courteous. .will use again
1 people found this review helpful.
Apr 3, 2017
GuruYBZG
No pressure from the salesman,friendly profession staff..Thanks again Dave
Mar 1, 2017
Nice folks. The price of the car was more than fair. I did not get a chance to deal for the car as it was sold before I could.
1 people found this review helpful.
Nov 22, 2016
Very professional. Very polite. Very fast. Very, very, very expensive. For me, not competitive and not affordable. Will buy same car elsewhere for $3,500 to $4,000 under their offer.
9 people found this review helpful.
Jun 26, 2016
They responded to me quickly and several times as I missed their calls. I didn't end up doing business with them, but they were very professional and courteous. They are someone I would do dusiness with in the future.
3 people found this review helpful.
May 14, 2016
Very nice .Had very good experience.Would go back again. Weren't pushy very good and understanding sales representative.
1 people found this review helpful.
May 12, 2016
Very nice experience!!!
1 people found this review helpful.
May 2, 2016
Excellent service.
1 people found this review helpful.
Apr 28, 2016
Michael J. Motley, Sales & Leasing Consultant provided outstanding customer.
2 people found this review helpful.
Feb 1, 2016
Best
Dec 12, 2015
The Best Mr. Dave Moore showed Experience & Expertise to Explain Courteous has Patience And Willing To Work With You!Thank You!
1 people found this review helpful.
Sep 11, 2015
I had a not so savory experience with a salesman there. He was arrogant and condensending. I went somewhere else and bought and will not go back
2 people found this review helpful.
Sep 6, 2015
Crestmont Cadillac was perfect in every way. They had a team of professionals working with us from the minute we walked thru the door, until the last signature on our purchase agreement. We will always check with Crestmont before buying another used car.
1 people found this review helpful.
May 3, 2014
Very timely response to questions
Sep 11, 2013
Quick 2 respond
Aug 28, 2013
good
Jul 16, 2013
excellent service and pleasant staff
May 1, 2013
too expensive, no flexibility on financing/trade
1 people found this review helpful.
Apr 18, 2013
Inexperienced salesperson very rude and lacked information to make the sale.
1 people found this review helpful.
Oct 12, 2012
Purchasing this vehicle.
Jan 23, 2012
Good people Not out to just make a sale but make the right sale
Dec 15, 2011
Excellent response via multiple players at this dealership. Would prefer working with only one internet contact but met too many interested sales and management staff individuals attempting to get my attention and thus my business. They do have Marketing with follow-up in place there (which is a good thing)

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