Cransh Auto Sales

3100 W Division St
Arlington, TX 76012

http://www.cranshautotx.com

Sales: (817) 442-3391

Service: (817) 542-0086

Today 9:00am - 6:00pm

(Open Now)

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Sales Reviews (28)

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Debra

Jun 11, 2017

Felt like we were getting a good deal - but after we left the windshield wipers stopped working and a piece of the rubber roofing blew off. They were not upfront about the car.

1 of 1 people found this review helpful.

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Response from Cransh Auto Sales:

Very easy problem to take care of, please contact the dealership.

Kenneth

Jun 9, 2017

they have been very helpful

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Kathryn

Jun 2, 2017

Not pleased. Took$300 ; said they are waiting on parts. That was 5 days ago. Got my money back!!!

1 of 1 people found this review helpful.

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Response from Cransh Auto Sales:

Yes and we did get the part, and when that didn't work we order another part. After that didn't work we order 2 more different parts in order to perfect the truck to your satisfaction. After an additional $800 we put into the 16 year old WORK truck we weren't able to make it perform as a 2017 truck would. We do apologize for the inconvenience but we defenetly did our best. Thank you!

Berniez40

May 15, 2017

Dealer was quick to respond, and even willing to work around my schedule. Very polite and attentive.

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Response from Cransh Auto Sales:

We appreciate you working with us, Thank you!

Searching4asap

Apr 28, 2017

Can I do 0 stars?! Really wanted truck and when we were told 2yr warranty could be purchased for $1,600 we were sold. However when going through process to get small loan to cover rest of cost, 1, the WRONG truck info was passed from dealer to bank- would've gladly paid $2,000 less for this though! 2, we were told during this process "we can not do that warranty. But you can pay $2,500 for power train warranty- 1yr or 12,000mi" what?! Needless to say pretty pissed off, will NEVER do business nor recommend Cransh just from the run around and the apparently lack of knowledge of what their company does or offer and lack of communication between employees as to what is able to be done/not done.

7 of 7 people found this review helpful.

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Response from Cransh Auto Sales:

Again we apologize for the misunderstanding. We use a 3rd party warranty and when we submitted all the information they contacted us to let us know that they had recent changes on their policy for diesel trucks. If the truck ran on gasoline those prices would have never change. In this case that was out of our control and those were rules set by the warranty company due to the high mileage of the vehicle and it being a diesel. Sorry for the inconvenience. You guys were super nice from the beginning I wish things would of worked out differently. Thank you for your time.

Kwong

Apr 12, 2017

Great dealership and great vehicles selections. The prices is more than great. Can't ask for a better service. I would buy again.

2 of 2 people found this review helpful.

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Jana

Mar 23, 2017

I highly recommend this dealer! Great experience!

2 of 2 people found this review helpful.

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Bruce

Mar 14, 2017

I Bought a car for my daughter in Texas sight unseen, over the internet/phone from California. My salesman Ryan was great to work with, and was very accommodating with Absolutely no BS. All my questions were answered, and all calls were returned right away. Jorge completed the transaction without any hassles, or glitches. Great team and highly recommend. Thanks Cransh!

5 of 5 people found this review helpful.

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Jjh1947

Feb 17, 2017

Excellent experience! Great folks with honest prices! I have already recommended to others.

6 of 6 people found this review helpful.

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Tyneshia

Feb 17, 2017

This dealership is great!! Ricardo was a "no-hassle" salesman but answered my many questions/email with a pleasant attitude. Unlike some smaller use car lot, these guys take great care and pride in the vehicles they sale. They make the extra investment to make sure their customers are getting a great deal. I love my Acura TSX-it was super clean, great condition and ran like new. I will definitely send others his way and purchase from her in the future. Cash cars are the way to go!!!!

7 of 7 people found this review helpful.

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mike

Jan 10, 2017

It was good

3 of 3 people found this review helpful.

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oneroguetexan

Dec 20, 2016

Miguel was kind enough to respond and he sent me all the information I needed. Great Guy!!

5 of 5 people found this review helpful.

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John

Nov 26, 2016

Only one email. They were not sure which vehicle I was responding on.

2 of 10 people found this review helpful.

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Anonymous

Oct 30, 2016

I was told on two separate occasions by a salesperson that they would contact me after talking to the owner about a vehicle and never heard back from them. I had to make the contact both times. If I was on the other side this deal would have already been closed..i had to finally ask this salesperson to tell me the truth and be straight with me about the real reason why he was neglecting this lead and he said it was because they did a lot of work to the car.. We were only 1,000 away from a deal..

8 of 13 people found this review helpful.

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Manuela

Oct 28, 2016

Exremely friendly staff, very helpful. ABSOLUTELY love my car!!!

2 of 3 people found this review helpful.

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Don

Aug 30, 2016

Great response in a timely manner.

2 of 3 people found this review helpful.

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John

Aug 11, 2016

Dealer answered my question. Wouldn't budge on price.

5 of 5 people found this review helpful.

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maria

Aug 11, 2016

Responds right away

2 of 3 people found this review helpful.

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Travis

Aug 5, 2016

Responded very fast. I'm talking about within 10 minutes of submitting my inquiry. They don't finance which makes sense. They have very nice vehicles most with custom high dollar wheels and their prices are very good. If I do ever decide to purchase a truck I will look here first.

6 of 6 people found this review helpful.

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Jason

Jul 29, 2016

Miguel responded quickly by email. We went and purchased the vehicle the next day. As we were getting ready to take ownership, we were told that there was an issue that they wanted to fix so they kept it over the weekend and fixed the problem. Now, they could have let us drive off and the repairs be on is, but they appeared honest. Miguel is not very friendly. He seemed to be almost rude. I chalked that up to him being busy, but come on, try and at least be nice to people that are your customers.

7 of 8 people found this review helpful.

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Rooster

Jul 25, 2016

Good

1 of 4 people found this review helpful.

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Kelly

Jun 26, 2016

This was the first used car I have bought in many years. It's my daughter's first car and I was very nervous about trying to find a good car in my price range. Miguel was very helpful and I was very pleased with how well the condition of the car was in, and the steps they took to make it a good solid car. The whole process from driving to paying was very easy and quick.

6 of 8 people found this review helpful.

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Michael

Jun 19, 2016

Good experience

2 of 4 people found this review helpful.

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Jeff

May 30, 2016

I asked specific questions in my email, and the only reply I received was an email asking me to text them. No questions were answered.

5 of 7 people found this review helpful.

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Jared

Mar 5, 2016

Very good dealer. They take a lot of pride and care into making sure every detail is just right before you drive away. The selection and pricing is excellent. My favorite dealer ever!

1 of 1 people found this review helpful.

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Scot

Feb 29, 2016

They went above and beyond! Good people

1 of 2 people found this review helpful.

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Atmos60

Dec 29, 2015

Very polite and the vehicles they advertised were available for test drives, Pleasant atmosphere!

3 of 3 people found this review helpful.

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NayanRaj

Dec 20, 2015

Veru good car but only cash payment

1 of 1 people found this review helpful.

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Read 7 old reviews

Wayne

Dec 9, 2012

They seem very honest and upfront as car sales can be. They will show you documentation of repairs done and will give a CarFax report upfront. Overall one of the best used car lots that I have experienced.

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Tim

Oct 29, 2012

I love the car!!! I had to change the rear shocks 2 weeks after purchase. Neither keys they gave me will lock or unlock the doors!!! Only start tge engine and open the trunk. I should've taken my time looking over the car. Other than that the vin number seems to not match the make of the car. The # on it does not show up on Ford's website. I don't understand

1 of 1 people found this review helpful.

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HRCAT

Jul 2, 2012

Did not want to sell to me because I had to get financing. Wouldn't be honest and sold a truck based on that. Thought tht was very unfair.

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Lisa

Apr 2, 2012

They know what I want, but I am doing all of the calling. If they would just shop for what I asked for, they might have an easy sell.

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Greg

Feb 26, 2012

Polite. Very informative & helpful.

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Freddy

Feb 22, 2012

They never called me.

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Christina

Jan 21, 2012

They tried to disguise a oil leak, but I took it to a mechanic.

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Cransh Auto Sales