Classic Buick GMC Arlington

GM Certified Internet Dealer, GM Certified Used Vehicles

1400 E I-20
Arlington, TX 76018

http://www.classicarlington.com

Sales: (817) 776-4075

Service: (817) 385-6398

Closed Today (Sun)

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Sales Reviews (27)

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GuruKLT6

Jun 16, 2017

Fast response

0 of 1 people found this review helpful.

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Rom1025

Jun 7, 2017

Contacting quickly and we're not overwhelming!

0 of 1 people found this review helpful.

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Thomas

Apr 19, 2017

Thanks for a great response.

0 of 2 people found this review helpful.

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randy

Mar 18, 2017

They sales reps had good communication and were certainly friendlier than most. The car was far from luxury clean and it's not a gas saver by default of the manufacturer. Therefore their description is designed to get people in to see the car and/or to sell the car, but it's not accurate. The driver's seat is worn incredibly bad along with the 3rd row seat. There are horrible carpet stains in row three and the exterior of the car .. well it looks like a 2012 and certainly not pristine with buffs and scratches everywhere. The brakes definitely need attention as they are load and sound rusted. My guess is that it's time for new discs and brakes, but was unable to inspect. If you want a good "used" car w/o expectations of having a semi-new look, I do recommend Classic Buick. While we did not work through any sales deal, I did like our sales rep and felt comfortable with him. The car however was just not right for us.

4 of 4 people found this review helpful.

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Kim

Jan 11, 2017

I called the day before we arrived to ask a few questions about the vehicle we were interested in. Our sales rep pulled the car up front for us, and had it warmed up- it was FREEZING! The process was quick and everyone was helpful and kind. We would certainly go back! :)

2 of 3 people found this review helpful.

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Michelle

Dec 23, 2016

Very informative, helpful and worked hard to try and find something I like. Sadly I am stuck on just one car and the one car he had was above my price range. Other than that this seems to be an excellent dealership. I enjoyed the experience and the salesman was not pushy in any way! Thumbs Up!

1 of 2 people found this review helpful.

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Jay

Nov 8, 2016

I wanted an Acadia but they first showed me a Buick Enclave which I wasn't interested in. Eventually I got to test drive an Acadia which I really like but no deal has been reached yet.

1 of 2 people found this review helpful.

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Jose

Oct 26, 2016

Definitely not interested in working with someone and just about making the dollar. Poor communication as one manager called me right after I spoke to the other manager and he didn't even know because there were "no notes" entered regarding our conversation. Very poor customer service.

2 of 2 people found this review helpful.

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Jose

Oct 21, 2016

Working with them right now

0 of 2 people found this review helpful.

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Cayetano

Oct 11, 2016

Good and fast

0 of 2 people found this review helpful.

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Tommy

Aug 30, 2016

Was very unhappy. I bought from this dealership two years ago and the experience was fantastic! I enquired of a truck on June 30th and price went up. When I asked salesman why he stated market changes so prices go up. After contacting manager, salesman contacted me back saying good news they will honor the price that was first listed on car guru. Just did not expect that after the hands down great treatment two years prior.

2 of 2 people found this review helpful.

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Terry

Jul 21, 2016

Didn't buy a car from them but had good service by phone.

0 of 2 people found this review helpful.

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jmaginla

Jun 16, 2016

Good

0 of 2 people found this review helpful.

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Dale

Jun 14, 2016

Saleman Rob was very helpful.

0 of 2 people found this review helpful.

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becky

May 31, 2016

Thorough

0 of 2 people found this review helpful.

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Cliff

May 4, 2016

Matt Brown took care of all our questions, and we had a quick transaction. He did everything he said he would do, and I think he was very honest with us concerning the details of the car. This was my most pleasurable car buying experience! Thanks Car Gurus, and Mr. Brown at Classic GMC.

1 of 2 people found this review helpful.

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mouse72

Apr 13, 2016

Keeping me updated

0 of 2 people found this review helpful.

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Sherry

Apr 10, 2016

Very professional and responded immediately.

1 of 2 people found this review helpful.

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easteropele15

Feb 13, 2016

They responded in a fair amount of time and seemed trust worthy.

1 of 2 people found this review helpful.

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Robert

Feb 9, 2016

Great, Dealer responded

1 of 2 people found this review helpful.

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Tommy

Feb 5, 2016

Car Overpriced... Dealership Sales Mgr would not move on price at all.

2 of 2 people found this review helpful.

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Response from Classic Buick GMC Arlington:

Mr Li the vehicle is currently priced $7203 back of retail book and several thousand below trade, when we advertise online we do put our best price out there. It is unreasonable to compare the price of an Altima with an Infiniti they simply have more features and cost more.

Ingo

Feb 3, 2016

. I wound up buying a 2WD from another dealer; but Classic Buick responded quickly and courteously after I contacted them via CarGurus; first by phone, then a follow-up email.

1 of 2 people found this review helpful.

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Response from Classic Buick GMC Arlington:

Thank you for the review if I can help in any way in the future please let us know

Ron

Jan 13, 2016

Smooth and easy transaction Purchased the 2014 Chevy Suburban as it was everything Matt stated it was in our conversation and more.

1 of 2 people found this review helpful.

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Response from Classic Buick GMC Arlington:

Thank you Ron for the kind words we appreciate the business and if I can help with anything please give me a call.

Brian

Dec 1, 2015

Nothing to say, was not contacted back after initial visit.

2 of 3 people found this review helpful.

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sherman

Sep 7, 2015

Good experience with the sales staff. Very good deal on my purchased vehicle.

0 of 2 people found this review helpful.

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Monroe,LA

Sep 6, 2015

Great dealing with Classic Buick GMC. We purchased the car from them. Car was exactly like they said. Great condition!!! Excellent experience.

1 of 2 people found this review helpful.

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Melvin

Sep 2, 2015

Helpful and informative

0 of 2 people found this review helpful.

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Read 16 old reviews

Jul 8, 2015

The Vehicle they posted was listed as manual when it actually a automatic, I almost made a 10 hour trip to see the vehicle. Their communication is good, but a little over bearing, you get text, email and calls from 4 different people.

2 of 2 people found this review helpful.

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Response from Classic Buick GMC Arlington:

I do want to apologize for the the listing saying it was a manual when it was intact an automatic, but our vehicles are all posted automatically by a third party, but we never try to mislead our customers on a vehicle.

steve

Jun 21, 2015

Rob and jermaine were a pleasure to work with

0 of 2 people found this review helpful.

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FRANK

Jun 10, 2015

Real easy to deal with... fast service.

1 of 2 people found this review helpful.

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Chris

Mar 17, 2015

The car above is not what I got but they put me in a great car and it was a great experience. I very much recommend this dealership.

1 of 2 people found this review helpful.

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Texasbuyer

Dec 30, 2014

Great, stress free experience. Bought our SUV from Eli.

1 of 2 people found this review helpful.

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Christopher

Oct 15, 2014

Dealer responded quickly.

1 of 2 people found this review helpful.

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Eva

Jun 11, 2014

They were promt in replying and made my purchase as easy as possible. The had the best price for the vehicle I was looking for and made sure to give me fair financing. Definintely going back to Rob next time one of my family members needs a vehicle.

1 of 2 people found this review helpful.

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Terry

Jan 15, 2014

Rob seemed to be a straight shooter. Knows his stuff. Ended up buying a car from this dealership.

1 of 2 people found this review helpful.

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Blake

Dec 15, 2013

James Kilgore, Charlie Acosta and Brian Uranga made our car buying experience easy. These guys made us feel like we were buying a car from a friend and not pressuring us or make us feel like we were an inconvenience like other dealerships in that same area made us feel. We will definitely be going back to Classic for our next vehicle.

1 of 2 people found this review helpful.

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Carle

May 24, 2013

Responded but wrong car was listed.

1 of 2 people found this review helpful.

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Roy

Apr 25, 2013

very good

0 of 2 people found this review helpful.

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Karen

Feb 4, 2013

Horrible experience, these guys will not work with you at all. They do not make any effort to keep your business, they could care less about the customer and if you dont want to pay exactly what there asking even for a car thats a little high on the miles, then they say "screw you and have a good day" basically. I would not reccoment doing business with them at all!

2 of 2 people found this review helpful.

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Jochen

Nov 5, 2012

very friendly and very helping

1 of 2 people found this review helpful.

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gary

Aug 13, 2012

pushy sales people----take it or leave it attitude

2 of 2 people found this review helpful.

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Michael

Aug 10, 2012

excellent customer service

1 of 2 people found this review helpful.

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Todd

Apr 28, 2012

Not willing to negotiate.

2 of 2 people found this review helpful.

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Classic Buick GMC Arlington