City Mitsubishi

10575 Atlantic Blvd
Jacksonville, FL 32225

Sales: (904) 549-6729

Service: (888) 449-3154

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All reviewers have been verified to have contacted this dealer – Learn More
Sep 3, 2017
GuruDX85Q
At first my experience with them was going pretty well...But then it all went down hill after I sent my information through text to a guy named Sylvester...I told him that I was coming down to speak with him about a car I was planning to get,and after I sent him a picture of my drivers license and insurance card,he text me the day of and said the car was sold...BAD BUSINESS!...Being the fact I live an hour and a half away,he informed me that it would be quicker to send my information via text so that the process would be sped up when I got there...But who sells a car after speaking with a potential buyer??!!...Sylvester does,that's who...Although I did call to make my complaint,they still tried to say they still wanted to do business with me...I think not!...I've been searching for three months for the perfect Mustang that fit my needs,and after seeing one at City Mitsubishi,I was over joyed!!...But Sylvester ruined it all for me
0 of 1 people found this review helpful.
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Aug 31, 2017
The dealer was friendly on the phone, but the car was already sold when I contacted them. They did try to find something that would work for our family, but it was not meant to be.
Is this review helpful? Yes | No
Jul 27, 2017
Guru9KJ81
After they found out I had a bankruptcy the salesman didn't want to deal with me.
2 of 2 people found this review helpful.
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Jun 28, 2017
The dealership was awesome. Mike done a great job. Didn't like the car we went for but they negotiated with us on one we liked. Would buy from them again.
0 of 1 people found this review helpful.
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Jun 28, 2017
It was good.
0 of 1 people found this review helpful.
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Jun 24, 2017
XJR_8563
Test drove this vehicle twice, needs major repair, Excelerator stop accelerating on the highway twice at that made a purchase so I return this vehicle .
5 of 5 people found this review helpful.
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Jun 14, 2017
smithcj88
MISLEADING LIARS!! I spoke with a salesman for three four days, he specifically said " My manager looked over the contract and everything looks good". Knowing that I was over a hour and a half away, they had me drive there, wait over and hour just to tell me about some freaking $1,800 added fee! DO NOT WASTE YIUR TIME AND MONEY!!!
15 of 16 people found this review helpful.
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Jun 13, 2017
hello904
Extremely wonderful
1 of 3 people found this review helpful.
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Jun 5, 2017
Contacted me quickly
0 of 2 people found this review helpful.
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Jun 3, 2017
Very prompt follow up and great prices. I am very happy with my purchase.
0 of 1 people found this review helpful.
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Apr 11, 2017
Awesome
0 of 1 people found this review helpful.
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Apr 10, 2017
JQH
I was disappointed. I asked for specs on the car, he responded by saying too many to list and just what it is that I am looking for. He could've emailed a spec page!
8 of 10 people found this review helpful.
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Feb 20, 2017
joeluv309
spoke with Ronald Coleman was honest and friendly dint try to tell me a lot a nonsense
3 of 4 people found this review helpful.
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Jan 5, 2017
Car wouldn't crank...dead battery, starter? Not prepared ahead of time for a buyer.
12 of 12 people found this review helpful.
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Dec 20, 2016
Our salesman Kyle was very professional and knowledgeable. Test drive was very informative. Personnel we encountered during our purchase process were friendly and helpful.
1 of 1 people found this review helpful.
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Dec 12, 2016
the salesperson was very helpful and i did purchase that BMW.
1 of 1 people found this review helpful.
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Dec 7, 2016
The car wasn't clean it had 1 accident
7 of 7 people found this review helpful.
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Dec 6, 2016
They offered, by far, the least amount for my trade in. So low in fact I walked out and I had two bank drafts in my hand. Ruben, the salesman was good.
5 of 5 people found this review helpful.
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Dec 6, 2016
I talked to them the day before coming, the salesman said the car would be ready for a teat drive, I get there and not only did the salesman not show up I get told the car was sold a week prior. Total waste of my time.
8 of 8 people found this review helpful.
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Nov 30, 2016
Very pleasant experience. I didn't like the car, but there was no pressure. Both of the salesmen I spoke with were very professional and no pressure. I bought from these guys about 18 months ago, and found that to be a great experience as well.
1 of 1 people found this review helpful.
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Nov 4, 2016
Very decent experience at this dealership. They were accommodating and made it possible to have a smooth transaction. Recommended!
1 of 1 people found this review helpful.
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Oct 15, 2016
Richard is a great sales guy. What I liked about him was his honesty in explaining cars. We got a good deal and he made our day!
Is this review helpful? Yes | No
Sep 4, 2016
Luis was very helpful. Our daughter loves her car. They were curious and not pushy like usual dealers.
Is this review helpful? Yes | No
Aug 26, 2016
very friendly, nice folks
Is this review helpful? Yes | No
Aug 24, 2016
dwhostetter
5
quick response
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Aug 6, 2016
The sales rep was responsive but after the test drive he tried to drag things out and wasted my time as he knew he couldn't offer me a payment plan in my budget.
1 of 1 people found this review helpful.
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Aug 1, 2016
Wanted to charge me 3000.00 more for the car and iwas paying in cash (21,250.00) I can get a 2016 civic for 25,000 with 3 miles not 9000
4 of 4 people found this review helpful.
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Jul 11, 2016
Great response time. . Like to play games. . I made them a fair cash offer for the minivan, especially since the air was not working properly. The dealer rejected my offer after making me wait for two hours; then called me the next morning to accept that offer. I did not return this saleman's call. Stop playing games!
5 of 5 people found this review helpful.
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May 14, 2016
Very professional
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May 13, 2016
migration_rlmccarty2000
Car was not an Alpina as described.
3 of 3 people found this review helpful.
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Apr 17, 2016
No pressure response
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Apr 10, 2016
Really good price for the year...
Is this review helpful? Yes | No
Apr 3, 2016
Bought car there equinox.
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Feb 7, 2016
Awesome experience! Treated my family and myself as if they appreciated us visiting their dealership. I will visit they on my next vehicle need and I'll tell others to visit them also.
Is this review helpful? Yes | No
Oct 29, 2015
awesome
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Oct 22, 2015
Still using the played out bait & switch routine. Car still listed, on multiple sites, that supposedly sold a week ago. Slow reply & no follow up.
5 of 5 people found this review helpful.
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Read 7 old reviews
Jul 2, 2015
Called them on a vehicle was due a call back from the salesman later that day. Never heard from him. A manager called me a well layer but I had already purchased a car. Not very good customer service. .
3 of 3 people found this review helpful.
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Sep 30, 2014
The meanest disrespectful people in management that I have ever met. I wanted to buy a car cash and they basically ran me out of there with their horrible attitudes.
1 of 1 people found this review helpful.
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May 8, 2014
Salesperson agreed to a price over the phone and after spending an hour in their office with no beverage they went back on their word and offered Internet price. Very unprofessional and poor service.
1 of 1 people found this review helpful.
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Feb 6, 2014
hallsa
They were very pushy and condescending. I am a young woman, and they were very dismissive. I took one car for a test drive, told them I wanted to drive some others, and when a "paying" customer (a customer buying a car that day) came in, they passively dismissed me asking "when I could come back," They did not say sorry or mention they weren't able to accommodate me that day. They also implied the car I was looking at wouldn't be there in five days, trying to get me to buy that day I't seemed like they wanted me off their hands and out of their lot. There loss, because I was buying a car that week. I do not recommend dealing with these people.
1 of 1 people found this review helpful.
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Feb 4, 2014
sebringd
Dealer did not respond and wheni went in person Used Cars advertised were not ready for sale and overpriced
1 of 1 people found this review helpful.
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Jul 19, 2013
Very smooth, laid back no pressure, Charlie was the best salesman i have ever encountered even making my parents feel comfortable
Is this review helpful? Yes | No
Jul 16, 2013
E-mail response was swift. After playing phone tag, finally spoke with salesman who was not willing to come down on price and when he informed me the engine was refurbished, I wasn't interested.
1 of 1 people found this review helpful.
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