Chevrolet of Montebello

GM Certified Internet Dealer

310 W Whittier Blvd
Montebello, CA 90640

http://www.chevroletofmontebello.com

Sales: (323) 688-5446

Service: (866) 928-9525

Today 8:30am - 9:00pm

(Closed Now)

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Sales Reviews (17)

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motorwheels

Oct 15, 2017

Was responded to immediately about the vehicle.

Is this review helpful? Yes | No

Response from Chevrolet of Montebello:

We appreciate you for letting others know about your experience at Chevrolet of Montebello. If you ever need anything in the future, please don't hesitate to let us know. Take care!

Best regards,
Cristina Campos - Customer Care Manager - ccampos@chevroletofmontebello.com

Denise

Jul 9, 2017

I would not seek out Montebello Chevrolet again the next time I buy a car. My husband and I drove 1 hr. 40 minutes to see the car. While the salesman, Jared, was very nice, he and the sales supervisor were adamant that they couldn't offer the vehicle for one penny less than the offer they made. We left. Two days later the price was dropped on an auto search website. I will share that when I went to pick up the vehicle, Jared was very prepared. The car was very clean and after a 30 minute delay, the gas tank was full.

1 of 2 people found this review helpful.

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Response from Chevrolet of Montebello:

Denise, we appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience.

Sincerely,
Cristina Campos - Customer Care Manager - ccampos@chevroletofmontebello.com

Ryan

Jun 29, 2017

Great experience.

0 of 2 people found this review helpful.

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Wendy

Mar 17, 2017

Good customer service

0 of 3 people found this review helpful.

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mario

Mar 15, 2017

Great

0 of 1 people found this review helpful.

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Tyler

Feb 1, 2017

Made three request for information about a vehicle never received any of it. All my conversations with the sales team where typical of an inexperienced sales person.

3 of 3 people found this review helpful.

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Response from Chevrolet of Montebello:

Thank you for your feedback. Our customers are our top priority and it’s discouraging to hear about your recent disappointment with our staff. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We look forward to hearing from you.
Sincerely,
Cristina Campos - Customer Care Manager - ccampos@chevroletofmontebello.com

Crushed

Dec 22, 2016

Jay quoted me a price via email. Ran my credit to try and get a better interest rate at the same credit union I already had my loan from. Then came back and couldn't sell me the truck his quote was wrong wanted $3000 more. I left crushed

4 of 4 people found this review helpful.

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Roadie3468

Dec 5, 2016

Still working on it

0 of 2 people found this review helpful.

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Carlos

Nov 5, 2016

Fast responce able to answer questions unable to negosiate very firm on their price tags

6 of 6 people found this review helpful.

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Janet

Sep 5, 2016

Benjamin Juarez was very responsive and professional. The only issue I had was with the finance guy. He was rude.

5 of 5 people found this review helpful.

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Veronica

Aug 16, 2016

I like that the dealer responded immediately as other dealers did not. However, Chevrolet of montebello contacted me on more than one occasion to follow up and everytime had the wrong customer name. That is something they can work on.

2 of 3 people found this review helpful.

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Jaime

Jul 3, 2016

Terrible experience. They lost the car I was to look at and the car resurfaced 4 days later. Spoke to 4 different salespeople and they were all just after the sale, they did not care about my time.

2 of 3 people found this review helpful.

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David

Apr 10, 2016

Very responsive. Just wasn't the right auto for me

0 of 2 people found this review helpful.

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Abby

Apr 10, 2016

These guys were amazing!! They stayed until well after closing to help finish our purchase! They knew that we had traveled quite a ways to be there and definitely made it worth our while!! The car was very clean, great pricing, great value for our trade and the staff was phenomenal!

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Lance

Feb 6, 2016

Less than enthusiastic about making a sale

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Gevorg777

Jan 17, 2016

5 star dealership

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William

Dec 30, 2015

Benjamin J. in sales, and the rest of the team, were extremely helpful and courteous. We are very pleased with the deal we received on our purchase and would highly recommend Chevrolet of Montebello.

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Read 19 old reviews

ana

Aug 14, 2015

amazing customer service

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ernie

Aug 8, 2015

theyre number 1.

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Tino

May 5, 2015

Everything bit of information I saw online was accurate. Great customer service and deals.

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Jenn

Mar 15, 2015

I highly recommend friendly Staff and best deal in town. Honest and willing to do what it takes to make sure your happy and comfortable with your purchase.

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TOM

Jan 9, 2015

e-mail very fast but had sold car

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Isaac

Jan 7, 2015

Polite, but unable to negotiate a price for the car.

1 of 1 people found this review helpful.

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Terry

Jan 7, 2015

We are extremely pleased with our dealings with Chevy of Montebello! We worked with Ben and Omar and were treated with utmost courtesy and professionalism. We were very motivated and eager to purchase a GMC Terrain. We had shopped around and driven many cars, and we found what we were looking for there. No pressure from them. We found the vehicle we wanted at the price we wanted. Thanks, Guys, for a seamless and enjoyable experience.

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ElFloyd

Dec 13, 2014

Excellent buying experience!!! Ask for Benjamin Juarez...he was so great! We were in and out in 50 minutes!!!

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Katie

Nov 23, 2014

There are a few issues to resolve with the purchased vehicle, but service has been great so far. I purchased a 2014 Suburban just what I was looking for.

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Steve

Oct 11, 2014

Very friendly, helpful staff, overall very pleasant experience.

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Moises

Aug 15, 2014

I did'nt wait for the dealer to respond and contacted the dealer once I saw the add and purchase my wifes vehicle on the spot the next day. These guys were very helpful! Ramon my sales person was hilarious and very helpful, Sam was very informative and helpful later when we missed a dent on the vehicle to which they fixed and the owner Carlos, he was a hardball at cutting a deal! But all and all they were great and I plan on getting my next car from them! Ramon even tried my wifes cookies and was making my 2 year old smile! Chevrolet Of Montebello is where im sending my friends!!!

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Jeck

Jun 29, 2014

i like the dealer!

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susan

May 26, 2014

First time we used internet to buy a car. Our salesperson, Oscar Rivera was great and so was Montebello Chevrolet. Easy, fair prices, good service.

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jeff

Mar 25, 2014

Lots of cars. Had what we were looking for at a great price. Easy quick transaction. Thanks Ben.

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jami

Mar 8, 2014

We live 4 and a half hours from Chevy of montebello so we discussed purchasing the car with a trade in over the phone. Once we arrived and we were looking at numbers they were not able to payoff the used car we were trading in and tried to charge us an additional 2,000 for a car that all of our local dealerships had no problem paying off without charging us.

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Bob

Oct 23, 2013

Dealer responsive to inquiry. High mark up over MSRP prevented me from buying at this time. Cant tell what is really in inventory by web inventory search as listings were presold.

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johnnydg

Jul 26, 2012

Great communication and follow up

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Heather

Mar 26, 2012

Act quickly. They will sell the car you are considering from under you.

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Johnny

Oct 3, 2011

it was a great experience but make sure you tell them to hold the car you are interested in because they will sell... but great place

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Chevrolet of Montebello