Carolina Country Motors Inc

4897 S Nc 127 Hwy
Hickory, NC 28602

Sales: (828) 558-4800

Today 8:00 AM - 6:00 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 10, 2017
Told me all about the vehicle
Is this review helpful? Yes | No
Nov 3, 2017
Good information.
Is this review helpful? Yes | No
Aug 21, 2017
This dealer had the exact vehicle I was looking for. Email replies were initially prompt and they answered my questions. When I expressed that I was interested in coming to look at the vehicle, an hour and a half drive for me each way, the dealer wanted to talk to me on the phone. I gave them a call the same day and they told me the vehicle had actually been taken to auction but they could get it back if I was interested. It was the vehicle I was looking for after all so I asked them to please get it back to the dealership. I made plans to go see it the next day, a Tuesday. The next day comes and I try calling to see if they were able to get it back from the auction as I'm ready to head out and look at it. No one answered the phone. I wait a bit and try calling back. No one answered the phone. At this point I'm pretty peeved but hoping they were just busy and would call me back. No call ever came. Wednesday comes and I email them since they were initially pretty responsive by email. I got an answer to that email Thursday. The email said that they are closed on Wednesdays and that they were unable to get the vehicle back from the auction and it had been sold at the auction. Why did they tell me they could get it back from the auction when they couldn't? That's poor customer service. They did offer me a different vehicle that wasn't even close to what I'm looking for. Now, a week later, the vehicle I wanted is still listed at this dealer's website and on CarGurus. At this point I question whether they lied to me for some reason about the vehicle selling at auction or if they are simply too inept to remove the listing from their website. Either way, I would never deal with Carolina Country Motors again.
Is this review helpful? Yes | No

Response from Carolina Country Motors Inc:

I'm sorry you feel this way TC. Just to clear some things up. We spoke on the phone about this lx470 and I told you I "maybe" could get this LX470 out of the auction but it ended up being to late. Plus I thought we had an arrangement of me calling you if I was able to pull the vehicle from the auction that was scheduled to run the next morning? I could not pull the lx470 because it was already in lane so I didn't call just like our arrangements. Also as far as me answering the phone I never got a call from you so I do not know if you had the wrong number? So for you to be peeved abou
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Aug 8, 2017
Guru9736M
Responded quickly
Is this review helpful? Yes | No

Response from Carolina Country Motors Inc:

Thank you!!!!!!!!!!!!!!!!!
Apr 27, 2017
Carolina Country Motors has incredible guys working there. They were really nice and helpful. I drove quite a ways to buy the truck I have always wanted and wasn't disappointed. Absolutely hands down the best car buying experience I have ever had. These guys are truly a blessing.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Carolina Country Motors Inc:

Thank you!!!!!!!
Apr 24, 2017
By far...the BEST EXPERIENCE I've ever had purchasing a used vehicle....hands down! The dealership is very tidy and carefully thought of. My purchase was the 06' Lexus GS430....and all I can say is WOW!!! I'm blown away on the care that was taken to select this beauty. There's no compensation for my review whatsoever, just my gratitude for open and honest (father and son) owners. They have restored my faith in allowing the customer to make an informed decision with zero pressure or haggling sales tactics. My Lex flys like a rocket and handles/looks as if it just rolled off the showroom floor. Although the dealership is a good distance from home...I'd do it again in a heartbeat. If you're looking to purchase a reliable mode of transportation...C.C.M is well worth the drive!
2 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Carolina Country Motors Inc:

Thank you!!!!!!!!!!!!!!!
Apr 2, 2017
Excellent service I would tell anyone who is looking to buy a car or truck to give these guys a chance, very high quality used vehicles for reson able prices..I purchased a 2004 toyota tundra and I am very pleased thanks guys.
Is this review helpful? Yes | No

Response from Carolina Country Motors Inc:

Thank you!!!!!!!
Mar 7, 2017
This dealer responded to my inquiry almost immediately. Very friendly.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Carolina Country Motors Inc:

Thank you Nicole!
Feb 12, 2017
Good guys great laugh and left with my dream truck
Is this review helpful? Yes | No

Response from Carolina Country Motors Inc:

Thank you Steven, Enjoy that truck!
Jan 23, 2017
Top notch all around.
Is this review helpful? Yes | No

Response from Carolina Country Motors Inc:

Thank you Joe, it was a pleasure!
Dec 26, 2016
I had a very pleasant experience with Carolina Country Motors. The vehicle was exactly what I was looking for. I love my new truck. Adam is an awesome person to deal with, I would recommend them for your next vehicle.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Carolina Country Motors Inc:

Thank you Wes!
Dec 25, 2016
Great
Is this review helpful? Yes | No

Response from Carolina Country Motors Inc:

Thank you Darrell, it was a pleasure!
Oct 11, 2016
great sales person told me all i needed to know.
Is this review helpful? Yes | No

Response from Carolina Country Motors Inc:

Thank you Thomas!
Jul 30, 2016
Nice people love the truck
Is this review helpful? Yes | No

Response from Carolina Country Motors Inc:

Thanks Brad, that's a great truck!
Jul 13, 2016
GreggZ75
The car I was after was sold but the person I spoke to was very polite and professional.
Is this review helpful? Yes | No

Response from Carolina Country Motors Inc:

Thank you! We just believe in treating people like we would want to be treated. I hope you found what you were looking for.
Apr 10, 2016
He was quick to respond and provided all the relevant information. But doesn't offer financing.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Carolina Country Motors Inc:

Thank you!
Feb 17, 2016
Very helpful and truthful.
Is this review helpful? Yes | No

Response from Carolina Country Motors Inc:

Thank you!

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