CardinaleWay Volkswagen

Fast, easy, fairly painless.

Salesman who contacted me was obnoxious, didn’t answer any of my questions directly and repeatedly attempted to pressure me into coming to the dealership. I would never buy a car from that salesman. I ended up bluntly telling the salesman that I did not want to speak to him anymore and to stop calling me. I’m not sure what the dealership is like but the salesman was terrible.

I live over an hour away so I wanted to make sure it was worth my time to drive out. After several back and forth emails with Brian I was told they could met my monthly goal. When I got there they ended up having someone else completely, claiming Brian wasn't in that day though in the emails he said he was in. The car I was to look at was disgusting, just walking past it with windows down you could smell cigar/cigarette smoke. That means it wasn't cleaned since they got it. I did end up looking at another car that wasn't smoked in but it too was dirty on the inside. Not only did they show me dirty cars but they came no where close to my monthly goal even after viewing the second car which was 2k cheaper. With its base being 2k lower they came back with an insult of an offer that was almost twice of what I was looking for. Complete waste of time. Had I read the reviews on this dealership first I would have never have even contacted them.

Not the car I viewed on Car Gurus... had scapes to the rear left panels... tried to up the price, classic bait and switch... would never go here again, never...

The dealer could not answer a simple question about the carfax report. Promised me an inquiry and call back but never heard further.

Awsome and Very Professional I loved there Customer Service Darryl was Very Helpful

When this one guy calls you but then is rude because you don’t agree what they were offering any more ! So they wish you bad luck on your next car !!! It’s so no professional! I was interested in the car but after that, I’m definitely not going to contact that place ever again ! Good luck with your sales btw !

Courteous, no pressure dealership.

They were good.

Quick response.

They were excellent

They went above and beyond to make it a wonderful experience. I was really skeptical at first due to some of the reviews. But these guys did an amazing job!

Seemed professional at first then proceeded to get a bit pushy for my taste. Other than that was helpful. Seem to take along time to answer questions and get back to me compared to other dealerships.

Great response by phone... got call back As I talk to (I believe was Ryan ) no Picture was show on add so I request pictures of the Toyota ⌚ still waiting

Quick to respond, fair price, not pushy. Good experience overall.

Very courteous dealer. I have not decided yet

The car pictured in the add was not the one they had. The add showed a blue car and they have a black car. The sales person was helpful and respected my decision.

Great experience. Negotiated the car over email and phone since we live 300 miles away. They were so friendly and helpful. Closed the deal in 2 hours once we got to dealership. No pressure to buy things we didn't want.

Very helpful. I would recommend Cardinale.

Professional and friendly staff. Promptly contacted me after requesting additional information on a vehicle. Financed through dealer and got a great rate. I'm extremely happy with my Golf Sportwagon!!

No pressure sale, very pleasant sales person as well. I wanted to negotiate everything on the phone so they emailed me a quote which was perfect.

Answered all questions.

Overall poor experience, this dealer is very hard to work with. I really liked the car and the price it was listed at online was fair. After going to the dealer to test drive it they told me they were a no haggle no hassle dealership when it came to their used cars (which isn't true they're just a regular VW dealership) and then I sat for 45 minutes while they tried to get me better financing than my credit union but couldn't. Then they brought me back papers and tried to hide the $1000 they had just added to the price from me. When I asked they claimed this was for "dealer add on's" things like nitrogen added to tires and clear door guard spray. I said I was not going to pay a $1000 hidden fee for nothing that was of use to me and they said they weren't willing to work with me at all on the price so I left. A while later they called me making it sound like they were ready to work on the price to get it off the lot. When I got there nothing had changed and they tried hassleing me again into paying $1000 above asking price and also making me wait almost another hour to tell me they had failed to get me better financing and weren't willing to negotiate at all. I left again telling them I really liked the car, I was ready to buy, and whenever they wanted to sell the car to give me a call. They dropped the price $2 online (which is still + $1000) and more than a week later still haven't contacted me.

Went to get a car and the one I was looking at had scratches down both side that weren't in the picture. On of the lights on the number was broken and the left rear wheel well cover was missing. Drove an hour to pick it up after going through the loan process and the salesman said he was having it detailed for me and I asked him if he actually thought I was going to buy it like that.

No stars. Called ahead to set up a time to see a car. When I got to dealership an hour later, the car was sold. Classic bait and switch.

Salesperson has been very helpful with all my questions. This sale hasn't been completed, but so far I am planning on going with this dealership.

Communicate very good

This was the second car I purchased from Cardinale in Corona. I was very pleased with the staff in sales, financing, and parts. All the different departments were very accommodating and friendly.

Very Nice. Kept in touch. When the car I wanted sold, told me they would continue to look for a car in my price range and make for me and let me know if something comes up.

Andrew and his team did a fantastic job setting me up in a great used car. I will by my new VW from them.

Told me to come see the Endeavor when it was sold the night before.

Thank you for responding so quick.

A couple people contacted me, were very helpful. I decided I wanted a year newer model so I could get the 6 speed automatic transmission