CardinaleWay Volkswagen

Answered all questions.

Overall poor experience, this dealer is very hard to work with. I really liked the car and the price it was listed at online was fair. After going to the dealer to test drive it they told me they were a no haggle no hassle dealership when it came to their used cars (which isn't true they're just a regular VW dealership) and then I sat for 45 minutes while they tried to get me better financing than my credit union but couldn't. Then they brought me back papers and tried to hide the $1000 they had just added to the price from me. When I asked they claimed this was for "dealer add on's" things like nitrogen added to tires and clear door guard spray. I said I was not going to pay a $1000 hidden fee for nothing that was of use to me and they said they weren't willing to work with me at all on the price so I left. A while later they called me making it sound like they were ready to work on the price to get it off the lot. When I got there nothing had changed and they tried hassleing me again into paying $1000 above asking price and also making me wait almost another hour to tell me they had failed to get me better financing and weren't willing to negotiate at all. I left again telling them I really liked the car, I was ready to buy, and whenever they wanted to sell the car to give me a call. They dropped the price $2 online (which is still + $1000) and more than a week later still haven't contacted me.

Went to get a car and the one I was looking at had scratches down both side that weren't in the picture. On of the lights on the number was broken and the left rear wheel well cover was missing. Drove an hour to pick it up after going through the loan process and the salesman said he was having it detailed for me and I asked him if he actually thought I was going to buy it like that.

No stars. Called ahead to set up a time to see a car. When I got to dealership an hour later, the car was sold. Classic bait and switch.

Salesperson has been very helpful with all my questions. This sale hasn't been completed, but so far I am planning on going with this dealership.

Communicate very good

This was the second car I purchased from Cardinale in Corona. I was very pleased with the staff in sales, financing, and parts. All the different departments were very accommodating and friendly.

Very Nice. Kept in touch. When the car I wanted sold, told me they would continue to look for a car in my price range and make for me and let me know if something comes up.

Andrew and his team did a fantastic job setting me up in a great used car. I will by my new VW from them.

Told me to come see the Endeavor when it was sold the night before.

Thank you for responding so quick.

A couple people contacted me, were very helpful. I decided I wanted a year newer model so I could get the 6 speed automatic transmission

Amazing deal, charbel the manager gave me great deal on the toyota camry, and the sales person juan was nice and patient, was not pushy at all. Appreciate you guys

I had one simple question that was still not answered after 3 emails. I wanted to know if the particular car I was inquirin about was certified pre owned and all they would tell me is that "most of our cars that pass inspection are certified pre owned" so I asked again if the car I inquired about was one of these cars and got nothing in way of response. Very poor communication and all they kept trying to get me to call. Dealers need to realize when people inquire over the Internet then more than likely they prefer to communicate over the Internet to get the information they need.

Every person we can into contact at this dealership was a pleasure to deal with. Our experience was quick, the deal on the car was OUTSTANDING!! Our son loves the car and we are going to contact the dealership again for another purchase for our youngest son.

Car I was researching was sold. But they did get back with me to let me know so they were good in that sense.

On the phone the salesperson said they could not tell us the out the door price until we came down & filled out a credit app. Kept telling us price depended on credit score. Only interest rates should be affected by credit score

They were very helpful got me the deal I wanted. Andy choe was a good salesman

Great. Worked with me to get the price I wanted. If you go in ask for Booker

Not willing to negotiate.

Horrible experience I was called three times and confirmed the car was there even up to the 15 minutes prior to arrival and when I got there they told me the car already sold the night before will never shop there And I will never recommend any family and friends go to the shady dealership