Capitol Auto Preowned

Great people

get experience with them Sue and her team was great people to work with! they were very busy, but attended to everyone needs. vehicle I purchase was great and did good job with any issues I had. Definely will refer others to try them.

I found a vehicle on-line that I was read to purchase, and was excited to do so as I've been looking for just the right vehicle for a few months now. However, after the initial contact I never heard back from the dealership... even though I sent several more email's. Like most, I use the Internet exclusively when looking for a vehicle. I do ton's of research and know exactly what I want and what I am willing to pay. I made a cash offer, actual two. One with a trade and one without a trade. I offered an out the door price that was to include everything a dealer can add on, as I was looking for a true cash value not one that is low and then pumped backup with add on's. I offered three hundred more than they were asking to help cover those cost out of respect for them, but expected them to sell the vehicle for a little less. Though I offered cash for the vehicles and more than their advertised price, I never heard back. So, there's no way to rate them higher than a one star, as I felt as if I had been disrespected and had wasted my time. Especially given I wasn't wasting their time and was a true buyer ready to do business. Hopefully, this is not the real way they treat customers, but I will never contact them again, as there's just too many other dealers to do business with. Hope this review helps, and perhaps you'll have a better experience. Either way, I wish you luck in your endeavors and thank you for your time.

The service was excellent. Thanks to SuEllen and David. They made me a very happy customer

Very good to work with. Sue was very nice and not pushy at all. The purchase and paperwork was very smooth and quick. They followed up after a couple of weeks about the plate and made sure everything was ok.

Quick reply

Great! They got in contact with me quickly.

Awesome!

Car listed as a 5 speed and it's an automatic. Wasted time contacting the dealer because of their mistake

Absolutely the most kind and sincere people to work with. Phil and Sue Ellen were great and I would definitely buy from them again and I recommend them with high regard!

It was a great buying experience. This is the second vehicle I have purchased and I am so happy with my car. Sue and the whole staff we wonderful to work with and I would highly recommend them to anyone looking to purchased a used vehicle!

Dealer responded promptly to my initial inquiry and provided follow up with me but I decided to go with another vehicle.