Capitol Auto Preowned

They’re good customer services

Wasn't able to help me with financing. Because of my low credit score she only had one fiancer that might work with me, but that fiancer turned me down.

Very prompt with responding

Very helpful with my questions.

The salesperson won't allow me to keep the vehicle overnight so I could my mechanic to inspect it.

They were quick to respond, jeep was everything it was advertised to be. I bought from them and would recommen them.

Great

I bought my car from Sue Ellen. A knowledgeable professional I would recommend to my friends.

Contacted and made arrangements to come over drive car

Hats off to this dealership! I tested a vehicle but the check engine light came on. They immediately pulled it into the shop to check it out. About 45 minutes later I received a call from one of the staff members who informed me that the car was no longer available for sale. She went on to explain that the problem with the car was to the point that they decided it was not worth damaging their reputation by selling a bad product. A lot of used car dealerships would not have done that. Thank you CapitolAuto

Neal is great

Great experience , found a car a little better .

Mrs Sue Allen was great! Family own sence like around 1980s, plan to do business with them again.

Replied quickly.....the only positive thing I can say......rude....acted as if they were to busy to even be bothered and btw guys I could've paid cash for the car jus an fyi but I would never recommend this place and in particular foster....very arrogant on the phone...almost like he could care less if he had a sale or not...we did find another Cadillac somewhere else better deal and better salesman and we got it finaced even though we had the cash it was jus the principal and convenience of it...thanks for NOT doing professional business with us cause it lead us to something better

We bought a Ford Edge here. The salesman was very friendly, replied to us quickly, and there was no pressure to buy like some dealerships. It was raining hard the day we went, but we called ahead and they put the car under cover for us before we got there for us to look. We had an issue with the sunroof within a couple days of getting it home, but they worked with us to get it taken care of. Because buying a used car is an "As is" situation, this was extremely refreshing. I would recommend Capitol Auto. If they have what you're looking for, you'll be taken care of here.

Great place to purchase a vehicle!!

Ended up going with a different car, but they were great. Love that they were so willing to work with my situation. Sue wait till almost 7 pm just so I could come test drive a car. She was very nice. She cared more about what I needed, than try to sell me some on any thing.

No pressure dealership, some of the best people you'll run across. Family owned business. You need a used car at a good price... go there

Quick reply.

I inquired about this car and it was no time before they responded to my inquiry. She was very helpful and informative. If I decide to buy, I will definitely call her first.

Response quick but didn’t get the car

Great people

get experience with them Sue and her team was great people to work with! they were very busy, but attended to everyone needs. vehicle I purchase was great and did good job with any issues I had. Definely will refer others to try them.

I found a vehicle on-line that I was read to purchase, and was excited to do so as I've been looking for just the right vehicle for a few months now. However, after the initial contact I never heard back from the dealership... even though I sent several more email's. Like most, I use the Internet exclusively when looking for a vehicle. I do ton's of research and know exactly what I want and what I am willing to pay. I made a cash offer, actual two. One with a trade and one without a trade. I offered an out the door price that was to include everything a dealer can add on, as I was looking for a true cash value not one that is low and then pumped backup with add on's. I offered three hundred more than they were asking to help cover those cost out of respect for them, but expected them to sell the vehicle for a little less. Though I offered cash for the vehicles and more than their advertised price, I never heard back. So, there's no way to rate them higher than a one star, as I felt as if I had been disrespected and had wasted my time. Especially given I wasn't wasting their time and was a true buyer ready to do business. Hopefully, this is not the real way they treat customers, but I will never contact them again, as there's just too many other dealers to do business with. Hope this review helps, and perhaps you'll have a better experience. Either way, I wish you luck in your endeavors and thank you for your time.

The service was excellent. Thanks to SuEllen and David. They made me a very happy customer

Very good to work with. Sue was very nice and not pushy at all. The purchase and paperwork was very smooth and quick. They followed up after a couple of weeks about the plate and made sure everything was ok.