Capital Chevrolet

GM Certified Internet Dealer, GM Certified Used Vehicles

9820 Capital Blvd
Wake Forest, NC 27587

Map & Directions

https://www.capitalchevroletnc.net

Sales: (919) 823-7432

Service: (888) 699-3821

Today 9:00 AM - 8:00 PM (Closed Now)

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Sales Reviews (39)

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All reviewers have been verified to have contacted this dealer – Learn More

Sep 20, 2019

Gabriel

Worked with Finance not a salesman. Had the car delivered to my house. All on line, would definitely do it again

Mark helpful

Response from current dealership:

Gabriel, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

Best,
Capital Chevrolet, jhorner@capitalchevroletnc.com

Sep 4, 2019

Alton

Very good experience Gary my salesman was very nice

Mark helpful

Response from current dealership:

Thank you so much for this review, Alton!!

Sincerely,
Capital Chevrolet, jhorner@capitalchevroletnc.com

Jul 30, 2019

John

Very quick response. Very nice people.

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Response from current dealership:

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Sincerely,
Capital Chevrolet, jhorner@capitalchevroletnc.com

Jul 13, 2019

Got back to me promptly

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Response from current dealership:

May 1, 2019

Norbert

This dealer is one of the best that I have dealt with in my vehicle buying history. They are personable, professional and fair. Their service and extra effort to meet your needs without pressuring you should be a mainstay for all dealerships. What a great car buying experience!

1 people found this review helpful.

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Response from current dealership:

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

Sincerely,
Capital Chevrolet, jhorner@capitalchevroletnc.com

Mar 16, 2019

Xzavier

Very good experience. I’d definitely buy from them again!!

1 people found this review helpful.

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Response from current dealership:

We appreciate the kind words, Xzavier. We look forward to seeing you again in the future!

Sincerely,
Capital Chevrolet, jhorner@capitalchevroletnc.com

Feb 5, 2019

Cedric

Great dealership and very knowledgeable salesman!!

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Response from current dealership:

We're happy to hear that you think so, Cedric! Regards, Capital Chevrolet, jhorner@capitalchevroletnc.com

Feb 2, 2019

1angie77

Replied

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Response from current dealership:

Thanks for the five stars! We appreciate it! Regards, Capital Chevrolet, jhorner@capitalchevroletnc.com

Jan 27, 2019

James

My experience with great very satisfied

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Response from current dealership:

Thank you for reviewing your experience, James! Regards, Capital Chevrolet, jhorner@capitalchevroletnc.com

Dec 9, 2018

Daniel

Very helpful and keeping me up today on that can be done. Even with the bad weather great job.

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Response from current dealership:

We're pleased to hear that our team was so helpful to you, Daniel! Regards, Capital Chevrolet, ttaylor@capitalchevroletnc.com

Oct 3, 2018

GuruVBK46

Good

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Response from current dealership:

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

Best regards,
Capital Chevrolet, jhorner@capitalchevroletnc.com

Aug 28, 2018

Kball3ro30

Good costumer service; they contacted me very soon.

Mark helpful

Response from current dealership:

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team!

Sincerely, Capital Chevrolet, jhorner@capitalchevroletnc.com

Aug 28, 2018

Reginald

It was nice at first but the salesman and I had to walk around the lot to find the car. After a good test drive we came back and I felt pressured to buy the car and the car had two issues but the sales man got another manager to come and ask me what would it take for you to buy this car today. I told him I wanted my wife to see it first after I said that they told me to take the car to her job. No way. She is working I replied. So I told them I would be back later then the salesman asked me for a deposit on the car. I told him no I will be back. After many phone calls that day. I became angry and said forget. I will just look somewhere else. They were just trying to make quick sale on a car that was over 8 years old and had issues.

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Response from current dealership:

Reginald, we appreciate you bringing this to our attention, and we're sorry for any negative customer service you may have experienced during your visit. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon.

Sincerely, Capital Chevrolet, jhorner@capitalchevroletnc.com

Jul 20, 2018

NATALIE

outstanding

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Response from current dealership:

Natalie, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!

All the best,
Capital Chevrolet, jhorner@capitalchevroletnc.com

Jul 2, 2018

Quentin

Great car buying experience and I recommend anybody that’s looking for a car let capital Chevrolet help u out

Mark helpful

Response from current dealership:

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by.

Sincerely, Capital Chevrolet, jhorner@capitalchevroletnc.com

Jun 28, 2018

Mikeysgt

Best experience I ever had not buying a car!! Everyone from sales (Tyler & Brandon) to finance (Justin) were extremely helpful and bent over backwards to meet my expectations. They were no pressure and no hassle and extremely 3professional! I had to nix the deal last second but in a few months when I'm back in the hunt I'll look these guys up first!!!

Mark helpful

Response from current dealership:

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear our team was helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. See you soon!

Sincerely, Capital Chevrolet, jhorner@capitalchevroletnc.com

Jun 2, 2018

GuruD34TT

Contacted me however car I was interested in was sold

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Response from current dealership:

Thank you for taking the time to provide this feedback! Please don't hesitate to contact us with any future automotive needs you may have. Sincerely, Capital Chevrolet, jhorner@capitalchevroletnc.com

May 23, 2018

Jerome

Hassle free and pleasant experience. Was able to test drive the car and wait a day before completing the deal. Very happy with the car and staff

Mark helpful

May 16, 2018

Lsnorman529

Quick response

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May 14, 2018

Steve

Very Helpful

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Apr 17, 2018

dolman

Awesome experience , very nice people . The Best service that a costumer can get .

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Apr 14, 2018

BRANDON

Great!

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Apr 4, 2018

Bill

Dealer provided all the info i needed - just wasn't the right car at this time

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Mar 2, 2018

Charles

Very nice people, and they did not waste my time. Got me in and out of there quick

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Feb 27, 2018

teatimebilly

The amount offered for my trade was way too low--below the average auction price. They did not disclose in their post nor in their negotiation they only had one Smartkey for the car...an item which costs $380. They eventually agreed to pay for half of a 2nd key to be made. The price of the vehicle was a good deal and below market price. They also provided free delivery to a destination 4 1/2 hrs away.

1 people found this review helpful.

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Feb 14, 2018

Robert

Great salesman, David Allen. Great car.

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Jan 12, 2018

EmilyRamos

I had contacted the dealer and told them I was a serious buyer. They were friendly at first and I told them I would be coming in two days the said that would be great, well when I drove two hours for this vehicle they told me it had already been sold.

3 people found this review helpful.

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Jan 9, 2018

Roy

Very efficient and understanding of my specific wants and needs with my next truck pruchase

0 people found this review helpful.

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Jan 6, 2018

Fiddle65

The dealer followed up immediately and even called twice to set up an appointment ❤️ car was priced 5,000 above market so I would not visit at this point.

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Jan 5, 2018

Edgardo

Eccellemt service

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Jan 1, 2018

Glenn

Very responsive and salesman Roger Monsour was attentive to details and as helpful as could be.

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Dec 9, 2017

gingerbreadboy1

David was a really nice and helpful gentleman. It was my pleasure to deal with him through the purchase. He even followed up with an important issue after the sale. Go ask for David and you will not have to dodge the typical bull sales experience. He makes it quick and easy, understanding that people "bull" meters are better than ever these days.

1 people found this review helpful.

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Dec 1, 2017

GuruZ2ZKZ

Great Customer Service

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Nov 25, 2017

Bain

There were great! Would definitely use them again.

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Nov 22, 2017

Astrop

Excellent Service

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Nov 17, 2017

Guru9MSY7

They called me right away and sent me several E mails, we could not come to a agreed price before I drove 125 miles to look at the vehicle in person. Sent several E mails back and forth. Thanks

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Nov 8, 2017

GuruDQ6QK

They were prompt in getting back to me, and didn't try to sell me anything I didn't want. Friendly and very reasonable, and they made the process a breeze.

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Oct 27, 2017

Thaddius

Dealership was very helpful in trying to get me into this vehicle, they tried very hard to fit this vehicle within my budget. They have a great sales team and kept me informed during the process.....

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Oct 24, 2017

Brooks

Very good experience. Good communication. Felt like the salesperson worked very hard to get me a fair price.

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Read 17 old reviews

Oct 4, 2017

f8iyc

email response was slow. after i finally got a email response they didnt answer the phones. had to make several calls. pictures were not posted on the website. when i saw the pictures wasnt impressed. had a few hours invested.

2 people found this review helpful.

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Aug 13, 2017

Don

Excellent service. Friendly, knowledgeable staff.

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Jul 27, 2017

Edwina

The experience I had with Capital Chevrolet was great. Due to some medical reason we were unable to travel but Capital Chevrolet had the car delivered from their site to Wilmington NC. Thanks Capital CHevrolet. My son is enjoying his car.

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Feb 16, 2017

KodyH

Great Service!! David is the man.

1 people found this review helpful.

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Response from current dealership:

Kody, Thanks for the review! It is always great to hear we made it a good experience. We look forward to working with you again in the future.

Feb 5, 2017

Derek

Awesome experience. They were super friendly, worked really hard not only to give me good payments but to lower the price of the car. Management was great, sales person was great, overall great experience will be going back in the future.

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Response from current dealership:

Derek, Thank you for your review. We are always pleased to hear we did a good job. We look forward to assisting you again in the future. It was a pleasure on our end as well.

Jan 24, 2017

Stephen

Great customer service. Gave me an incredible deal.

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Response from current dealership:

Stephen, We are so pleased to hear we did well. Thank you for your purchase! If we can do anything to assist you, do not hesitate to let us know. Also do not forget for every referral you send us that buys a car, we will pay you $100.

Dec 31, 2016

Colin

Overall good experience but had to wait an extremely long time for the Rep and vehicle still had to be gassed up which extended the wait time even more.

2 people found this review helpful.

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Response from current dealership:

Colin, thank you for taking the time to give us a review. We apologize you had such a long wait. We are working on improving that part of the process. I welcome you to contact me directly with any concerns you had during the process. I also welcome any suggestions you have on improving it so next you buy from us we can have you out in a more timely fashion. jmoore@capitalchevroletnc.com or 984-255-2550 -JC

Dec 27, 2016

Clarence

The car was great. Enjoyed the test drive. I need the insurance company to make a decision. Capital Chev. is a little impatient. I guess its a fine line between impatience and following up to assure a sale!

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Response from current dealership:

Clarence, Thank you for taking the time to write us a review. It is not necessarily important to us when you buy, we just want to make sure when you are ready, you buy from us. We hope we did not pressure you too much. It is a very fine line..

Dec 27, 2016

Eric

Was routed to an offsite person upon inquiry who replied to my first contact and did set up appointment with salesperson. But really not able to speak to someone with knowledge about the truck. Was able to text them.

2 people found this review helpful.

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Response from current dealership:

Eric, Thank you for your response. We strive to always serve our guest to the best of our abilities. Was there information you needed that you did not receive? I would be more than happy to assist you in anyway. You can reach me directly at 984-255-2550 or by email jmoore@capitalchevroletnc.com. I look forward to speaking with you. Your feedback will help us improve our process.

Nov 29, 2016

noah

I think the sales reps are pretty good, with trying to help with finding the right car for you.

1 people found this review helpful.

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Response from current dealership:

Noah, Thank you for allowing us the opportunity to assist you. We also thank you for taking the time to give us a review. We always strive to improve, so I would welcome you to email with any suggestions or improvements we could do so next time we can get you to 5 stars. jmoore@capitalchevroletnc.com

Oct 26, 2016

Robert

Prompt response

1 people found this review helpful.

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Response from current dealership:

Robert thank you for taking the time to give us a review.

Mar 5, 2016

chuck

Gteat

1 people found this review helpful.

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This dealership (formerly Bobby Murray Chevrolet) changed ownership on Mar 1, 2016. All below reviews pertain to Bobby Murray Chevrolet.

Jan 13, 2016

Timmy

Excellent

re: Bobby Murray Chevrolet (previous dealership name)

1 people found this review helpful.

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Sep 3, 2015

Katrina

The staff there are friendly and very helpful. I would recommend them to anyone.

re: Bobby Murray Chevrolet (previous dealership name)

1 people found this review helpful.

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Jul 12, 2015

Samantha

Fast response

re: Bobby Murray Chevrolet (previous dealership name)

1 people found this review helpful.

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Jul 10, 2015

Kenneth

Best car buying experience I've ever had.

re: Bobby Murray Chevrolet (previous dealership name)

1 people found this review helpful.

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Aug 11, 2014

Rosco

Called back but didn't follow threw

re: Bobby Murray Chevrolet (previous dealership name)

2 people found this review helpful.

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Capital Chevrolet

Capital Chevrolet

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