Cactus Jack's Camelback

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2440 W Camelback Rd
Phoenix, AZ 85015

Sales: (602) 396-1200

Today 9:00am - 7:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 6, 2017
excellent
Is this review helpful? Yes | No
Sep 4, 2017
evabmw
I received an auto reply regarding financing, the request was for Carfax, read the reviews and was totally turned off, not interested in purchasing from this dealer.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Apr 20, 2017
Called me ounce as was supposed to get back with me on some information and never did
6 of 7 people found this review helpful.
Is this helpful? Yes | No
Apr 4, 2017
They did contact us but the sales pitch was too over the top and what was available was about $3,000 over market value.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Mar 28, 2017
Cactus Jacks is the perfect example of sleazy used car dealers. They lied about having the car in a typical bait and switch tactic. I spoke with someone who used the name Thomas, when I arrived no one named Thomas worked there after a few moments of confused looks I was told Thomas was the Internet guy (yet he told me he would meet in 1hr) and does not work in the office. Needless to say Cactus Jacks wasted my time and I will never give them another opportunity to waste my time again. Zero Stars is my rating.
13 of 13 people found this review helpful.
Is this helpful? Yes | No
Mar 20, 2017
Ballade_1221
Cars that are under a curtain amount they will not finance. Couldn't get what i was interested because of that.
7 of 8 people found this review helpful.
Is this helpful? Yes | No
Feb 19, 2017
Great people to work with. Excellent service.
3 of 8 people found this review helpful.
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Dec 17, 2016
Responsive
1 of 4 people found this review helpful.
Is this helpful? Yes | No
Nov 22, 2016
Received automated email for financing when I advised I was not financing. Then an additional email saying to go to their website. Did not answer my specific questions. So went with another dealer that was more professional.
11 of 11 people found this review helpful.
Is this helpful? Yes | No
May 16, 2016
Responded to my questions.
1 of 3 people found this review helpful.
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May 16, 2016
The car had a salvage title and they were selling it for Blue Book Value. Also i mentioned over and over to the online staff i was 2 years into my current vehicle loan and i wanted to trade in. I get there and they say it has to be paid off. It was a waist of my time.
12 of 12 people found this review helpful.
Is this helpful? Yes | No
May 9, 2016
My husband & I drove to the far west side location. It was late in the day & apparently the salesman was busy with other customers so we checked out the vehicle ourselves for 20 minutes & then went inside. He asked us to wait & we did. When he was available we asked about various financing & about driving it but since he was alone he said he could not leave & suggested we return the next am. The in house financing option was very expensive. Sadly we felt the vehicle was overpriced; it had many dings in the paint & high mileage which we expected but the pricing was too high for the mileage & the vehicle's age. There was no car fax or any other report & we were told that they don't do that @ Cactus Jack's. We did not return.
10 of 10 people found this review helpful.
Is this helpful? Yes | No
Apr 28, 2016
Inaccurate listing. Vehicle was rebuilt/salvaged title. Poor service when called. Salesman knew nothing about vehicle.
10 of 10 people found this review helpful.
Is this helpful? Yes | No
Apr 28, 2016
There car prices are insane, a 2002 Acura is for sale at 10,000.00 dollars this people are crazy. Never will step a foot there.
6 of 6 people found this review helpful.
Is this helpful? Yes | No
Mar 3, 2016
Azateam
We asked for a carfax report and they wouldn't supply one for a vehicle they were selling
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Feb 29, 2016
Dealer replied but would not provide the information I was asking for. Only wanted me to come into the dealership which on at least two occasions I informed them I couldn't because I lived out of the area.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Feb 21, 2016
sent lots of information which was nice
1 of 2 people found this review helpful.
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Jan 26, 2016
Vehicle was a branded title. Was overpriced for a branded title, most are at least 1/3 to 1/2 off of retail.
6 of 6 people found this review helpful.
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Read 8 old reviews
Aug 18, 2015
Vehicle described as having leather interior, when in fact interior was cloth ....
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Jun 23, 2015
Great Service, They really helped me out in my current situation, with having bad credit right now because of BK they are helping me rebuild my credit. Thanks for being here for me
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jun 20, 2015
Went to dealer...car wouldn't start....Izzy showed no interest in my or the dead car...no need every to go back......
4 of 4 people found this review helpful.
Is this helpful? Yes | No
May 31, 2015
We asked specific questions that we expected to get answers to and all we got was what appeared to be an automatic email that said to contact them about financing. Our original email indicated it would be a cash sale. I sent another email requested the original information reminding them it was a cash sale and we never heard from the dealership again. This was very disappointing and not very professional in our opinion.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
May 18, 2015
Not helpful. Unable to answer questions and unable to deal. The cars were very overpriced.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Apr 21, 2015
azfellis
Good response and emails from several salesmen from dealership. Answered email questions fast.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 18, 2015
Just sales person I spoke to was not helpful in supplying information
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 16, 2011
they never contacted us.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

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