AutoNation Honda at Bel Air Mall

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At AutoNation Honda at Bel Air Mall, we believe in providing premium
customer service for the life of your vehicle. Shop online and reserve a vehicle
for up to 48 hours with AutoNation Express. Plus, every pre-owned vehicle we
sell has a 5-day return policy. Just another way we make car buying easy.

1175 E I-65 Service Rd S
Mobile, AL 36606

Sales: (877) 201-3773

Service: (251) 202-2023

Today 9:00 AM - 8:00 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 23, 2017
dchines28
Great dealership, great salesman! Philbert Martial ("Marshall") answered my email contact with a phone call within minutes and was a pleasure to meet and work with. He had the truck pulled up front, clean and ready to drive, when I got there. After a pleasant test drive, I bought the truck and the extended warranty. There was never any pressure. AutoNation Honda - Mobile... Easy folks to deal with! I'll be back :)
Is this review helpful? Yes | No
Oct 30, 2017
Very good experience
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from AutoNation Honda at Bel Air Mall:

Thank you for your kind words and review, Rick. We always strive to provide personable and excellent customer service, and we're happy to see that your experience with us deserved five stars. Thank you again for the review!
Oct 5, 2017
The best car buying experience I've ever had.. Nelson, Keith, and John , thank you.
0 of 1 people found this review helpful.
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Response from AutoNation Honda at Bel Air Mall:

We are glad you chose our dealership. Thank you for taking the time to share your feedback with us!
May 11, 2017
GuruQ6XT
Did not really like the salesman I dealt with. He was rude to the other salesmen around him. He was not personable at all.
0 of 1 people found this review helpful.
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Jan 19, 2017
Within an hour. Helpful. Not brash or pushy. Pleasantly surprised.
2 of 3 people found this review helpful.
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Dec 19, 2016
The dealers at AutoNation responded exactly two minutes after I expressed my interest in the car and requested them to contact me. Very efficient. They were not too persistent or pushy, I didn't feel pressured to have them run my credit too soon before I decided this was the car for me. There was good frequent communication about the car, my interest in its features and paperwork that could be filled out online and through email. Long story short I bought the car about a week after I initially got in contact with them, and I love it. I did end up paying way more than I expected to pay, with the addition of their personal dealer fees, taxes on the car and the maintenance and protection plans I ended up agreeing to. And the payment interest they got me for my loan was good, however I felt it could have been better, especially with my credit. All that being said, they were respectful and genuine people, I didn't feel like I was just another sale, or that I was getting completely ripped off in any way. I love my car and I feel confident that if I have any issues or questions whatsoever, I can contact them and get a concerned and positive response.
4 of 4 people found this review helpful.
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Dec 1, 2016
They response in a timely matter. They are willing to work with you on any finance situation.
3 of 3 people found this review helpful.
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Oct 24, 2016
Prompt, courteous, informative
Is this review helpful? Yes | No
Sep 18, 2016
Fast and friendly.
0 of 1 people found this review helpful.
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Jul 29, 2016
Josh cared and was very nice. We live in Florida and just did not want to travel all the way into Mobile.
2 of 2 people found this review helpful.
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Jun 28, 2016
Josh was helpful and reply fast. The dealer provides great information needed for customers. Great Dealer
0 of 1 people found this review helpful.
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Mar 22, 2016
Good
0 of 2 people found this review helpful.
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Feb 29, 2016
lennlaw91
Although I did not purchase from this dealer they were very helpful in contacting me with additional info.
1 of 1 people found this review helpful.
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Jan 24, 2016
They are very helpful.
0 of 1 people found this review helpful.
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Jan 14, 2016
Very helpful, friendly staff. Easy process. Love my new Lexus!
0 of 1 people found this review helpful.
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Jan 14, 2016
Does not return calls. I don't think this dealer wants to sell cars. They just want to jerk you around and screw you on your trade in. Buyer beware!
1 of 1 people found this review helpful.
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Jan 9, 2016
Kiara worked to answer all of my requests regarding the vehicle. She was great. However, the vehicle had not completed its initial service inspections/maintenance on either of my visits. I came specifically for the listed vehicle. I chose not to test drive under those circumstances. The vehicle should not have been listed on the internet if it was not ready to sell. That would have saved me two visits.
0 of 1 people found this review helpful.
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Read 16 old reviews
Dec 6, 2015
Good
0 of 1 people found this review helpful.
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Sep 30, 2015
Fantastic shopping experience, very patient as I considered my options!
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Aug 19, 2015
Prompt and professional.
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Apr 4, 2015
i immediately called back, he stated he will call but never did.
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Mar 19, 2015
The window sticker showed add on . Don't know if that raises the actual price.
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Jan 6, 2015
They made sure that I was satisfied with purchase, that I was able to bring car back in for service
Is this review helpful? Yes | No
Nov 7, 2014
Overall good experience
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Aug 11, 2014
Good talk with dealer thanks
Is this review helpful? Yes | No
Apr 4, 2014
Dealer responded within 1 hour after I contacted them!
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Dec 31, 2013
Great price on the car we wanted. Very professional and efficient. Was definitely one of the most pleasant car buying experiences I've ever had.
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Dec 15, 2013
quick response
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Nov 27, 2013
Very attentive and helpful but we ultimately chose to go with another dealership.
Is this review helpful? Yes | No
Nov 10, 2013
Customer service was excellent. Follow up after purchase was also great.
Is this review helpful? Yes | No
Jun 4, 2013
Great follow up. price higher than we wanted to pay
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Feb 19, 2013
Dealer couldn't find keys or car for test drive
Is this review helpful? Yes | No
Dec 28, 2012
The dealer was willing to work with me day by day and give me any information that I needed. Even though I did not purchase the vehicle for personal reasons, the dealer still wanted to work with me. Great and excellent customer service. Very trustworthy.
Is this review helpful? Yes | No

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