AutoNation Honda Miami Lakes

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At AutoNation Honda Miami Lakes, we believe in providing premium customer
service for the life of your vehicle. Shop online and reserve a vehicle for up to
48 hours with AutoNation Express. Plus, every pre-owned vehicle we sell has
a 5-day return policy. Just another way we make car buying easy.

5925 NW 167th St
Hialeah, FL 33015

Sales: (877) 205-8087

Service: (877) 205-8087

Today 9:00am - 9:00pm
(Open Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 31, 2017
donwjoe
Candid, friendly. Would do business with them again.
Is this review helpful? Yes | No
Sep 2, 2017
Guru7V9T
The salesperson I spoke with was pleasant and he did return my calls. But -- and it's a BIG but -- their pricing is deceptive. Here's what it says their ad: "Best of all the price you see is the price you pay. No haggling." This is not true. I was quoted $799 in additional "dealer fees" and $499 in document fees. So the real price was $1300 more than the price on CarGurus. I've been buying cars for 20 years and am used to spending $100 or so on document/registration fees. But more than a thousand dollars? Give me a break. It's a shame. I was ready to buy.
11 of 11 people found this review helpful.
Is this helpful? Yes | No

Response from AutoNation Honda Miami Lakes:

Hi, thank you for bringing this matter to our attention. We regret to hear that your experience was so lackluster. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (305) 707-0143 -- we hope to hear from you soon.
Jul 29, 2017
Daniel was able to match the best offer I had from another dealership. They were good about responding quickly and providing a detailed quote over email.
Is this review helpful? Yes | No
Jul 3, 2017
Very pleasant experience, and good deal!
Is this review helpful? Yes | No

Response from AutoNation Honda Miami Lakes:

Tanja, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
May 17, 2017
Seemed to be helpful in the beginning, then they just stopped communicating. I replied to a customer satisfaction email via phone and email to the GM but never heard back.
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Apr 9, 2017
Good experience
0 of 1 people found this review helpful.
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Mar 20, 2017
Terrible customer service. I came to look at a car and found scratches on the front as well as worn out rims. When I mentioned this, he completely ignored me and tried to talk about financing. Gave me a super high interest rate and claimed that because I was a first-time buyer, no other dealer would ever sell me a car. I was on my way out and they demanded to know why I wouldn't buy the car. We simply told them that we had a better offer elswhere with a car in better conditions and they straight up told us that that was impossible. Basically accused us of lying and also said that the other dealer was scamming us and they demanded to know the vehicle vin and the dealer's name along with the salesman so they could sue them.
11 of 11 people found this review helpful.
Is this helpful? Yes | No
Nov 18, 2016
Excellent service
3 of 6 people found this review helpful.
Is this helpful? Yes | No
Nov 11, 2016
They were pushing me to buy a new car Never got to see the one I was looking for.
7 of 7 people found this review helpful.
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Nov 9, 2016
They are awesome
3 of 7 people found this review helpful.
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Read 10 old reviews
May 14, 2015
Very pleasant.
2 of 4 people found this review helpful.
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Nov 24, 2014
They don't have the AWD model.
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Nov 19, 2014
did not rec car fax report
2 of 2 people found this review helpful.
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Jun 25, 2014
Great
0 of 1 people found this review helpful.
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Apr 16, 2014
Bought my car from here. Had trouble with one salesman: Patrick. He was a liar. Go with Louis Silfa. He gave me a great deal.
1 of 2 people found this review helpful.
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Apr 10, 2014
They wanted and did sell me the car that I wanted for a fair price.
0 of 1 people found this review helpful.
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Mar 7, 2014
dealer assured his rover was mint and emphasized price. I found the car on my own on the lot to discover it was in a lot worse condition than stated, ie. scratches, damage, sun-burnt interior components
2 of 2 people found this review helpful.
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Nov 26, 2013
Good service not pushy
0 of 1 people found this review helpful.
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Sep 5, 2013
Very helpful staff, got me the most bang for my buck. Very satisfied with my experience at this dealer
0 of 1 people found this review helpful.
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Jun 16, 2013
Dealer tried to get me to overpay. Also, would not show me the car I had picked out online, only a model with less features. Then told my husband I didn't know what I was talking about. I got exactly what I wanted from another dealer.
3 of 3 people found this review helpful.
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