AutoNation Acura Stevens Creek

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At AutoNation Acura Stevens Creek, we believe in providing premium
customer service for the life of your vehicle. Shop online and reserve a vehicle
for up to 48 hours with AutoNation Express. Plus, every pre-owned vehicle we
sell has a 3-day return policy. Just another way we make car buying easy.

4747 Stevens Creek Blvd
Santa Clara, CA 95051

Sales: (888) 200-8320

Service: (408) 758-5502

Today 9:00am - 9:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Mar 7, 2017
Well worth the trip from Fresno, CA, we got a great deal on a nice car. It was true to the photographs, Dan G. made this an easy process, thank you!
1 of 2 people found this review helpful.
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Feb 26, 2017
Very professional and helpful.
1 of 2 people found this review helpful.
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Dec 18, 2016
Our experience with Autonation Acura Stevens Creek was a refreshingly positive one. We contacted the retailer by email, received a prompt reply, and set up a test drive with Danny, one of the Internet Sales staff. We test drove two vehicles and decided on a 2012 Acura TL, base model. Danny was very low key, knowledgeable, and never pushy, which was very much welcomed. There was no pressure to purchase the more expensive of the two vehicles we drove. There was an offer for extended warranties on the vehicle which we declined, and no further effort at an up-sell was made. This respectful approach and lack of arm twisting was appreciated very much. Overall, a good experience.
1 of 2 people found this review helpful.
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Sep 12, 2016
Cars posted prior to being available
2 of 3 people found this review helpful.
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Jul 10, 2016
Awesome deal, great service.
1 of 2 people found this review helpful.
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Jul 9, 2016
Polite, courteous and professional people.. Nice dealership, well appointed! Good follow through as well after the sale..
1 of 2 people found this review helpful.
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Mar 25, 2016
Responded timely. Helpful.
1 of 2 people found this review helpful.
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Mar 13, 2016
Prompt response
1 of 2 people found this review helpful.
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Mar 4, 2016
Quick and painless
1 of 2 people found this review helpful.
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Feb 25, 2016
I reached out to AutoNation Acura to get a carfax sent over to me on a slightly used loaner 2015 TLX. Ronny emailed me back promptly with all the information which was great. It went downhill from there. Overnight, somehow the vehicle was marked up almost $3k, higher than originally priced (vehicle was listed for 54 days) but Ronny couldn't explain why. I had some free time, so I stopped by and asked for Ronny. Unfortunately he was out, which happens, but Marius was able to answer some questions. He asked if I would like a test drive, which I responded yes. He went inside for the key and I waited outside for 15 minutes. I went inside saw him chatting with someone and he said he couldn't find the keys. I waited another 10 minutes then left. A further email exchange with Ronny didn't offer any apology or explanation just asked "How much do you want to pay?". No thanks, I'll go elsewhere.
3 of 4 people found this review helpful.
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Jan 18, 2016
Great experience, very smooth, very professional.
1 of 2 people found this review helpful.
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Aug 6, 2015
I had contact with a sales person after an email inquiry. He was polite and cordial, but he told me before even hearing from a bank that he would need double the down payment I stated I could make. The next day I was able to go to an Acura dealership and get exactly what I wanted with the down payment I wanted to pay. It's a shame for them because I really liked several of their vehicles, and they lost business unnecessarily
2 of 3 people found this review helpful.
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Read 17 old reviews
Feb 28, 2015
Very poor service here don't wanna work with you just care about making them money I recommend Los Gatos Acura that's where I bought everyone was very helpful
2 of 3 people found this review helpful.
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Dec 16, 2014
Seemed to be professional; but, we were not impressed enough to go see the car nor accept the deal. Maybe it was the advertisement, or maybe the conversations over the phone didn't inspire us, something just wasn't quite right; so, we decided to go someplace else.
1 of 2 people found this review helpful.
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Apr 26, 2014
They were great!
1 of 2 people found this review helpful.
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Apr 14, 2014
overpriced
1 of 2 people found this review helpful.
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Apr 2, 2014
I was treated like a king and Tom Proctor close the deal in about five minutes. I am impressed with everything about your dealership I'm excited about my new Corvette!!!!!!!
1 of 2 people found this review helpful.
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Feb 28, 2014
best
1 of 2 people found this review helpful.
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Jan 9, 2014
I would like to rate this dealer four or five star, except for one issue---although I purchased this exceptionally clean car on Dec 29, after 2 test drives and some arm-wrestling over price, they are slow to correct a head light defect; both headlights refuse to aim properly. I purchased the car at a reasonable price, knowing that the timing belt, struts, and clutch could be in need of replacement before long. But the headlights are a safety issue and in my estimation should be taken care of quickly. Now after two failed attempts at adjusting the headlights (140 miles of driving and hours of my time) It is now Jan 9th and I'm waiting for them to schedule me a third appointment to replace one or both( of the headlights (?) They are irresponsive unless I become very firm/pro-active, which i must since this part is apparently an expensive item. Time will tell. Will keep you posted. Thanks for your quite helpful service.
1 of 2 people found this review helpful.
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Dec 17, 2013
Friendly salesperson who helped me secure the deal before I drove the 40 miles to the dealership.
1 of 2 people found this review helpful.
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Sep 17, 2013
Good Dealer
1 of 2 people found this review helpful.
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Aug 14, 2013
Great experience, would come back again.
1 of 2 people found this review helpful.
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Jun 19, 2013
Bought my new car here.
1 of 2 people found this review helpful.
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May 8, 2013
Excellent
1 of 2 people found this review helpful.
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Apr 11, 2013
Excellent follow up. Didn't pursue this vehicle further
1 of 2 people found this review helpful.
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Feb 27, 2013
Got back to me right away with a great selection and price
1 of 2 people found this review helpful.
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Nov 7, 2012
My experience with this dealer was a good one. Very prompt email contact and follow up. I am still making my decision, but the process was a good one.
1 of 2 people found this review helpful.
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Jul 23, 2012
Dealer responded about a week later
1 of 2 people found this review helpful.
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Feb 6, 2012
Okay experience. Knowledgeable on the car I was looking at, but not as friendly as I prefer.
1 of 2 people found this review helpful.
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