Auto Sense Auto Exchange

9436 Greenback Lane
Orangevale, CA 95662

http://www.autosoftautos.com

Sales: (916) 943-4301

Today 9:00 AM - 7:00 PM

(Closed Now)

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Sales Reviews (18)

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Mar 26, 2018

Wendy

They were awesome to deal with and very helpful and friendly!!.

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Feb 2, 2018

Guru5SZXL

Good

3 of 3 people found this review helpful.

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Jan 28, 2018

Guru58WTD

Good

1 of 1 people found this review helpful.

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Jan 20, 2018

Lanny

When we showed up to test drive the truck we were told that it was not safety checked, even though it was for sale on the lot and advertised online. We were told to come back. So the following day we called before going auto sense, told them we were coming to test drive the truck, and they said ok. We show up, office is open but there is no one on the lot or in the office. So needless to say they lost an all cash sale.

3 of 3 people found this review helpful.

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Jan 1, 2018

Guru55YBT

dealer sent e-mail that car was still available, but didnt call to talk about possible deal.

2 of 2 people found this review helpful.

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Response from current dealership owner:

We apologize. We make it a point to call every person that leaves a phone number along with e-mailing back. If for some reason our phone call was not answered we won't always leave a message and will try again later.

Nov 18, 2017

MarinePilot07

They responded but I've not had time to talk to them as yet. I rate above average.

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Oct 17, 2017

John

EmaI led me very fast

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Aug 14, 2017

Brenda

When I called and asked to come see it they told me I could not until the following Tuesday. I work and car shop on the weekend. Needless to say they never even asked for my information so that When it was ready I could come looks it.

9 of 9 people found this review helpful.

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Aug 1, 2017

Ken

Very nice people!!! I called them and asked for pictures of the vehicle, and they were able to send me pictures; even though pictures were not posted on cargurus or their own website. At this point in time, I was not able to purchase this vehicle; but hopefully in the future I will be able to buy from them.

2 of 2 people found this review helpful.

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Jul 6, 2017

Allen

This truck looked great and was what I wanted, but when we got there, the truck had obviously been in a flood or stuck in deep mud. The under-carriage still had signs the mud everwhere. The dealer tried to say this was because it was a ranch truck. I come from a ranching family and didn't buy it! Look closely before you buy from this company.

20 of 21 people found this review helpful.

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Jun 12, 2017

Lonnie

They were excellent and all avenues that I've asked. All the questions were answered.

2 of 2 people found this review helpful.

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May 16, 2017

Joel

Great

2 of 2 people found this review helpful.

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May 2, 2017

David

Great services, took care problems I question on vehicle. They put in new rims and tires. Car runs great! We were very happy with vehicle we brought. I highly recommend them.

4 of 4 people found this review helpful.

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Mar 1, 2017

Doris

Didn't buy from the dealership, but they were very nice and answered my questions. I appreciated their honesty.

3 of 5 people found this review helpful.

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Feb 27, 2017

Dianne

I'm sure if you have A1 credit this place would be great! But for those of you with challenged credit you may not get very far if you want something specific from this lot. I felt like THEY was pushing a certain vehicle off on me that I was not interested in, it had terrible reviews. The car I was interested in was cheaper and they made it seem like I needed a bigger down payment just so I wouldn't get that car. They kept throwing the fact that I have challenged credit in to the equation. after all the back and forth, I did not get a car because they wanted me to have a specific one I just wouldn't have been happy with. Don't let my review determine if you will use this lot. This was just my experience, you may have a better one. Good luck!

23 of 24 people found this review helpful.

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Response from current dealership owner:

The reality is Dianne does have challenged credit and the bank, not Autosense, determines their level of risk. We had a newer 2012 with lower miles that the bank was more comfortable financing than an 07 with higher miles on it she wanted. The older Lexus required more money down to get financed based on bank risk. We are a 5 star dealer and do the best we can to help ALL customers get what they want. We worked very hard to get her financed - and did!

Feb 7, 2017

Vince

Pretty good both parties are Happy's that's the way it should

1 of 1 people found this review helpful.

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Dec 23, 2016

Katrina

They contacted me pretty fast about the car and were helpful with questions.

2 of 2 people found this review helpful.

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Sep 27, 2016

Jered

Great Dealership and the staff is very friendly and not pushy at all. They have a big selection of newer model Vehicles with low miles and if you're looking for a great running truck at a great price this is the place to go.

7 of 7 people found this review helpful.

Is this helpful? Yes | No

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Auto Sense Auto Exchange