Auffenberg of Carbondale

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GM Certified Internet Dealer, GM Certified Used Vehicles

1015 E Walnut
Carbondale, IL 62901

Sales: (618) 565-0596

Service: (888) 928-5731

Today 8:30am - 7:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Aug 27, 2017
Gets the "Luke Fuchs" trophy for most deceptive practice in the car business. Post competitive prices on the internet. Once you inquire and announce your trade, they suddenly reveal that the advertised price includes a trade-in credit of $1,000 which you lose if you opt NOT to trade (and just buy the vehicle straight out). To top that off, there's a $500 credit INCLUDED in the advertised price which you lose if you use your own financing and/or pay for it in cash/Certified check. Thank goodness for the internet. I found a much better deal on a new Sierra from another GMC dealer in St. Louis who didn't play games.
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Aug 16, 2017
Bill Markham
Answered my questions, but not the exact vehicle I wanted.
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Jul 25, 2017
tji0217
Excellent service.
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Mar 16, 2017
Vehicle was not described by sales man. I arrived at the lot to find a truck that didn't have one body panel without a dent, a leaking rear main seal on motor, and muddy as ever on the underside. It was very clear to me this truck had not been taken very good care of. It also took me several days to look at this vehicle as the sales people there aren't willing to stay after hours or come into work on their days off to sell a vehicle.
3 of 3 people found this review helpful.
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Nov 2, 2016
Great everything was went find
0 of 2 people found this review helpful.
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Oct 26, 2015
Good. Could not come to terms. Dealer not willing to negotiate price on their vehicle - low-balled trade offer on mine. Prompt reply. If we would have accepted their terms it would have been a good experience.
2 of 2 people found this review helpful.
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Read 8 old reviews
Sep 5, 2015
Painless purchase. In and out in 2hrs.
1 of 1 people found this review helpful.
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Feb 3, 2015
dpank
Sales Representative, Aaron, was the best.
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Oct 27, 2014
Fast convenient and a great price only been a week but super happy so far
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Oct 24, 2014
a salesman email me back within the hour. And answered all my questions.
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Oct 14, 2014
gbaran123
Some what pleasurable
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Oct 12, 2014
I accidentally clicked on "dealer never responded". I intended to click on excellent. Sorry.
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Feb 6, 2014
Great experience at Auffenberg of Carbondale! Thank you cargurus.com for helping us find our new vehicle!
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Jun 14, 2013
Extremely helpful and polite.
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