Auffenberg Hyundai

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1300 Central Park Dr, O Fallon, IL 62269

Sales: (618) 622-4526

Service: (618) 310-0495

Today 9:00am - 8:00pm
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2014 Ford Explorer XLT 4WD Used Cars in O Fallon, IL 62269

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Location: O Fallon, IL 62269

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Location: O Fallon, IL 62269

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Location: O Fallon, IL 62269

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All reviewers have been verified to have contacted this dealer – Learn More
Apr 13, 2017
Although I did not buy a vehicle with them, they were very responsive and kind. They seem eager, but not too pushy, to make sure you are in the right vehicle.
Is this review helpful? Yes | No
Apr 6, 2017
Returned my emails promptly
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Mar 24, 2017
The advertised online price of their vehicles is misleading. When we contacted them we were informed that the price included discounts that don't apply to everyone. For example, the price included a military discount which I get, but it also reflected a 1,000 discount if you are an Uber driver. At that point in the conversation, we realized this dealership wasn't one that we wanted to continue dealing with.
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Oct 2, 2016
awesome deal! good dealership
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Aug 16, 2016
Bought a car!
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Jul 6, 2016
dealer was extremely attentive and knowledgeable. Was disappointed in the car...had body damage.
2 of 2 people found this review helpful.
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May 30, 2016
I contacted this location snd received 4 sales reps returning my email immediately. I found a car at another location that is the extent of my experience.
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Apr 17, 2016
Great service
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Mar 18, 2016
mazellal
5
Good response, but ended up finding a vehicle closer to me.
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Feb 25, 2016
cdvinson1s
Very disappointed. I found a car I wanted, however it was late Friday evening. My bank was going to process the information so I could pick up a check and return to the dealership to purchase the car Monday morning. My bank contacted them so it was known that I was coming back. Instead, they sold the car on Saturday.
1 of 1 people found this review helpful.
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Jan 2, 2016
Quick, friendly response.
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Oct 13, 2015
They were quick to reply and gave me all the information I needed to make a decision
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Aug 16, 2015
Very professional people who were great to buy from
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Jul 16, 2015
This dealer had 2 cars of the type I was looking for. I had sent communication to them telling them I would try to get up the next day. When I got to the dealership they had sent both cars to a car auction. Also trying to get through all their car lots to even find the car took awhile.
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Jun 12, 2015
The salesman was professional. One word of advice would be to verify your financing numbers. I was preapproved with my bank, and the dealer said they were a preferred lender with that bank but came back with totally different numbers.
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May 31, 2015
After my experience at this dealership I would never return..After wasting way to much time with the sales rep trying to get us to finance the truck..When we told him we were paying cash.Then made offer told him we would put money down come back in to finish deal. Rudely told cant take personal check.has to be cashiers check.It being Saturday and Monday being a holiday said we would be back Tuesday. Now we start dealing 3500.00 low ball offer on trade in.Come within 500.00 dollars of buying truck.Now enters David,told we could not put a down payment on truck.It would be off the lot for a couple days. And the down payment check could be torn up if I did not return.Why would I drive 45 minutes to make offer and be told my word was meaningless Then would not discuss price Yes truck would be on lot for couple days but sold.The wife and I have bought over 20 new and used cars and trucks over the years .And never been dealt with like this.Now fast forward to Monday.went and looked at same model year truck less miles on it.And in much better shape.At a different dealership.In one hour driving home in truck.they were more than happy to take personal check.And got fair trade in price.And saved money in the deal.Went back Tuesday with trade in title and paid with personal check.In the end I couldn't be happier they were not willing to make a deal.
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Read 13 old reviews
Jan 16, 2015
The company sent a form email, but never responded to my inquiry.
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Sep 28, 2014
Friendly sales person. Just didn't work out
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Sep 26, 2014
This dealer did respond with an email.I am shopping for the best offer I can find...thank you
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Sep 16, 2014
Auffenberg Hyundai respond rude to me because I ask him about I told him what I read on car fax report that the car has been in and accident. He said he was sorry or respond back. I had a bad experience just threw email so I do not want to go to that dealership at all. Bad experience
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Aug 14, 2014
Easy
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Aug 6, 2014
Great and Auffenburg Kia the best in Ofallon il
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Jul 28, 2014
Great thank you
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Jul 13, 2014
Spoke to dealer on the 5th, at about 4:30pm. I said I really wanted the car, and he told me not to wait too long, because a car like that would not last long. On Monday evening I drove to the dealership (it was an hour away),when I got there I was told the car had been sold Saturday afternoon. The following day I received an e-mail saying "it was nice dealing with me and the car I was interested in is most likely still available".
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Apr 28, 2014
Andy was great to work with.
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Apr 13, 2014
I love my car but this was the worst experience I've had purchasing a car. I was buying used so the particular car I wanted wasn't readily available elsewhere. If I was able to find that same vehicle near my location elsewhere, I would have walked away from this dealership. Salespeople I dealt with made no effort to negotiate on a price, refused to fax us a buyers order, unwilling to be straightforward with fees and final payment numbers. I could say more, but why waste the time.
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Mar 27, 2014
swmoore1
Auffenberg Hyundai has been very great to work with. Steve Moore has been more than helpful in answering all of our questions.
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Aug 12, 2012
They were rude
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May 3, 2012
Andy Gildinhaus took care of me and I left with a beautiful red Hyundai Accent. He traeted me like a person, as always, and with great respect. I would send all of my friends and loved ones not just to Auffenburg Hyundai but to Andy. He has exceeded my expectationsmy mind and and I will be back with mmy trade in7alll interests to buy a new vehicle. Thanks to the team at Auffenburg Hyundai-but a special tanks to Andy for making my buying experience a great one!!! Melissa A, Deihl-Darr
Is this review helpful? Yes | No

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