Audi Mentor

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8599 Market St
Mentor, OH 44060

Sales: (888) 802-5807

Service: (877) 583-2060

Today 9:00 AM - 5:00 PM
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Feb 19, 2015
Great dealership. Knowledgeable people, no pressure sales.
Nov 1, 2014
Dealer Randy Bitner was great everyone in the Dealership was wonderful Tumbs-Up.....
Oct 20, 2014
Prompt response to my Initial request.
Response from current dealership:
Thank you for your response.
We look forward to helping you with your vehicle search.
Sep 27, 2014
Scott at Audi Mentor contacted me the day after my email - very prompt and courteous. He was the most patient, helpful, "laid- back" (a high compliment) and informative auto salesman I've yet worked with. I will happily refer other Audi enthusiast friends to him, and the sales/service team as a whole. Penske runs a first class operation.
Response from current dealership:
Thank you for letting us know how we are doing.
We appreciate your kind comments and look forward to helping you again in the future.
Sep 22, 2014
We put in an offer on a car here last month and signed contract and put deposit down. The next morning they emailed me and said it's sold! Horrible customer service, lack of honesty, would not recommend this place at all!
Response from current dealership:
Thank you for taking the time to provide us with feedback.
Unfortunately there are rare instances in which we have more than one client looking to purchase the same vehicle simultaneously.
We apologize for any inconvenience that you may have had.
Jul 9, 2014
Excellent service.
Response from current dealership:
Thank you for taking the time to provide us with feedback.
We strive to make car buying an enjoyable experience.
We look forward to helping you again in the future.
Jun 4, 2014
Good customer service
Apr 8, 2014
Sales agent responded quickly and promised to keep me posted on the staus
Jan 7, 2014
Dec 25, 2013
My husband and I had filled out their online financing application. We were approved before we went to test drive the 300. We test drove the car and we left with our newer car. Jimmie who helped us was wonderful and treated us with repect and answered any questions we had. I couldn't be more satisfied with the whole experience.
Dec 22, 2013
Wonderful, very knowledgeable, and honest about the vehicle.
Oct 7, 2013
Didn't buy here but good at follow up and contact
Aug 28, 2013
less than twenty-four hours after purchasing my vehicle I called to see about possibly canceling my purchase contract or exchanging the vehicle for a newer one and I was told no I signed a contract and they don't have a grace period.
Jul 1, 2013
I was looking on sunday. Monday received e-mail and call.
Jun 1, 2013
advertised a car they did not have
Mar 13, 2013
Very easy to work with. Got a great car at a great price.
Dec 6, 2012
The volvo I purchased was better then advertised. when I left the dealership I heard a noise in the engine, it was the alternator, they paid half for a replacement . More then fair, since there was no warrenty. would highly recommend this dealer.
Sep 8, 2012
This dealership created a no nonsense sale for us. Was easy to deal with and had everything ready to go when we arrived. The price and financing was worked out over the phone as we live two hours away from the dealership.
Aug 7, 2012
They did respond right away. I had numerous conversations with a salesman named Jim. When I was ready to buy the car, I called and he informed me that he had sold it. I only wish he had called me before he sold it.
Jul 27, 2012
this dealer responded asap. they got back to me with the answers to my ?. their price was not flexable for me. a very good sales team. dr s.l. mcguigan md
Apr 20, 2012
DId not return my call until after the 3rd call. Were not willing to negotiate and obviously not too concerned about showing the BMW. Would not buy a vehicle from them or recommend,

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