Advantage Hyundai

430-440 Plainview Rd
Hicksville, NY 11801

Sales: (516) 336-4227

Service: (844) 300-7757

Today 9:00 AM - 6:00 PM
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2010 Lexus RX 350 AWD Used Cars in Hicksville, NY 11801

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2014 Hyundai Tucson Limited Used Cars in Hicksville, NY 11801

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2010 Lincoln MKS 3.7L AWD Used Cars in Hicksville, NY 11801

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2015 Hyundai Elantra Sport Used Cars in Hicksville, NY 11801

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2014 Hyundai Santa Fe Sport 2.0T AWD Used Cars in Hicksville, NY 11801

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2014 Hyundai Santa Fe Sport AWD Used Cars in Hicksville, NY 11801

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2011 Hyundai Sonata GLS Used Cars in Hicksville, NY 11801

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All reviewers have been verified to have contacted this dealer – Learn More
Dec 1, 2017
We went to this dealership to be told tge policy is that you must finance the vehicle to get the car at the advertised price.
Is this review helpful? Yes | No

Response from Advantage Hyundai:

Thank you for the review Teresa.  Yes, that is our policy.  It is clearly stated in the description on each vehicle.  Most other dealers have the same or similar policies.  If you would like a cash price, please feel free to reach out to me directly, I will work with you any way that I can.
-Matt ; Pre-Owned Sales Manger
Nov 20, 2017
They did respond promptly when contacted. I Did schedule an appointment to go down to look at the car but as it is 325 miles away from where I live I had to schedule it several days out but we hit a snag with the title clearance so we had to reschedule. Drove down with my daughter the following week looked at the car. They told me I had very good credit and that they would get me a very good rate, but the rate was not all that good I can get 2% plus better here at home. Got the car home had the car for 8 days and got a cold night here at home and the battery was dead the next day. Took it to have it looked at once I got it started and they said it was a bad cell bad battery and that I would have to purchase a new battery. Had to special-order it from the dealership,had wait for them to get it in. $200 for the battery another $50 for a portable jumper stater. When I contacted them about it they said that there was nothing they could do because it was considered wear and tear and wasn't covered under the warranty. I would be fine with that if I had had the car for a period of time but the fact that I only had the car for 8 days I figured they would at least cover it,they did not. They said that c p o only has to meet 50% for it to pass. With that I cannot give them a very favorable review,rather disappointed. I feel as if this had been a brand new car I probably would not have had any issues with them taking care of the battery, though I just spent $25,000 on a car with them.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Advantage Hyundai:

Brian,  Thank you so much for your honest review.  I'm so sorry that you weren't completely satisfied with your purchase and subsequent interactions.  I wish this wasn't the first I am hearing about this.  I would be interested to learn more about your experience; feel free to contact me directly anytime.  
I know that purchasing a vehicle is a large expense that most of us hate having to make.  I also understand the frustration with unexpected costs coming up, especially soon after purchase.  Again, feel free to reach out to me to discuss this matter.
Going forward, we will be doing more th
 More ...
Jun 12, 2017
An awesome dealer.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Advantage Hyundai:

Tom, it was a pleasure serving you!  We are here for you for any and all future vehicle needs.  Don't forget about our complimentary car washes!
Feb 22, 2017
Received a call from an Advantage rep within an hour of contacting car gurus. We were able to see the car immediately. David was our salesman. He was very straightforward , which was appreciated. The transaction was easy and we are happy with the purchase. David even followed up with a thank you card. I would recommend both David and Advantage.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Advantage Hyundai:

Thanks so much Janet!  It was a pleasure serving you.  Please let us know if there is anything else we can do for you in the future, and be sure to use our free car wash when the need arises!
Feb 15, 2017
Worst dealer ever ! They treated me like garbage ! It was like they didn't want to sell me a car ! High pressure as soon as I walked through door ! The dealer manager was abusive and rude t ! I wouldn't back there if they were the only dealer in New York State ! A terrrible ,terrible experience !!!
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Advantage Hyundai:

Jerry, We sincerely apologize for the awful experience you had here.  I'm not sure when this occurred, but obviously we messed up pretty bad.  No one should be made to feel that way.  I don't know which of our personnel you dealt with, but I am the new Pre-owned manager.  If you are still in the market, I would be happy to roll out the red carpet for you personally, or even assist you with a purchase elsewhere.  Please know that we have implemented new training procedures for all of our employees to ensure that something like this does not happen again.
Oct 2, 2016
very good. I look forward to meeting Dominque in the near future
Is this review helpful? Yes | No
May 17, 2016
It was ok but they have hidden fees ...I feel like people should just tell you there real price after taxes and fees ...so you don't get set on a price just to hear there is 5000 more dollars added
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Advantage Hyundai:

Thanks for your honest review Mike.  I apologize about the discrepancy, one of our new car managers quoted the price you got & was unaware of our special CarGurus pricing.  If you are still interested, I'd be happy to offer you the car for the listed price.  
Sincerely,
Matt; Pre-Owned Manager
Apr 23, 2016
Advantage Hyundai in Hicksville was easy to work with. They sold the car I initially wanted, but found me another Sonata that was better anyway. I would recommend them.
Is this review helpful? Yes | No
Apr 15, 2016
Experience OK. Not exactly what I was expecting, miles did not reflect accurately on Carfax, about a 18,000 mileage difference and there was a unreported/ non marketed crack in the front bumper.
Is this review helpful? Yes | No
Apr 7, 2016
Advantage Hyundais Used Cars in Hickville had the best price and was honest and didn't play any games
Is this review helpful? Yes | No
Mar 29, 2016
immediate contact
Is this review helpful? Yes | No
Feb 27, 2016
Called right back.
Is this review helpful? Yes | No
Dec 31, 2015
They were very professional and responsive
Is this review helpful? Yes | No
Read 5 old reviews
Dec 21, 2013
Very professional
Is this review helpful? Yes | No
Nov 1, 2012
Can't speak ffor everyone at the dealership, but the internet sales manager is morally disadvantaged. He's a liar. He told us the car would come with the balance of a factory warranty. He told the car was in great shape. So we drove 130 miles (one way) to pick up the car, it had (2) 2-3 feet long scratches approx 1/4" wide DOWN TO THE METAL. The driver's side mirror was an unpainted generic replacement mirror. He told us there was flexibility in the price. And then he tried to RAISE the price from $8K to $8.3K. Our experience was one of grossly unethical behavior on their part.
Is this review helpful? Yes | No
Aug 5, 2012
Internet sales never responded. After a day, I called and spoke to a salesperson. We talked about the specific car of interest. I told her that I was out of state but my uncle would stop by on Monday. The car had been on the lot for 37 days but i asked the person to call me if someone showed an interest. On Monday, my uncle called this person to confirm the car was still there. She said yes. Less than an hour later, he arrived and the car wasn't there. Someone had taken it the previous day. Waste of time.
Is this review helpful? Yes | No
Apr 22, 2012
Ryan,Elizabith from Advantage Hyundai is avery helpfull and courtious person, I did not complete my deal at this time but when I am ready to buy I will check out there invantory
Is this review helpful? Yes | No
Apr 21, 2012
Very poor service and bad experience.
Is this review helpful? Yes | No

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