Action Pre-Owned

I got my challenger from action. Exactly what I was looking for. Ben Shabib was awesome. I have given my friends his card. Went in to see the car and drove it home.

These people rock! I called to schedule a test drive & spoke to the lovely Elahna (sp?). She set me up for a test drive for the next day. She called me early the next day to make sure I was still coming in. Now I don't usually like people riding with me when I test drive vehicles but not the case here. She was great and lovely company during my test drive & was a cool vibe. I loved the suv and began talking business with Ben back in the office. They offered super great financing offers but I declined as I came pre-approved thru my own bank but boy if I didn't , the rates they can get you with good or bad credit is phenominal. Ben was the smoothest, no pressure sales guy I ever encountered. All was a very positive vibe and I negotiated a price & Ben came thru! He even held the car I wanted for me off my word I was bringing in a check in 2 days. Mind you he showed me 5 people who were interested right away for the car and were going to finance with him! I came that saturday morning and he backed up his word to me too! Now me and my family are loving our new family ride and it's all thanks to these wonderful people! There's a reason why the car lot here is filled with the prestige vehicles they have. All top quality and they deliver the best deals in VA.

Great dlearship and customer oriented.

This was the best car-buying experience I have ever had. Everyone was super-friendly without being overbearing. My salesman Ben was excellent and honest with NO pressure. He responded back quickly to inquiries and was polite and charming. They had unbeatable prices, lowest financing and best warranties not to mention loads of fabulous pre-owned luxury cars.

Quick response and helpful

Failed to engage in negotiation on price for the car. Simply rejected my ofer.

Good experience. Went to look at car, no pressure. Didn't have chance to test drive, short on time

Service was exceptional. I would highly recommend to everyone to contact Ben with any and all your car needs

1st Rate experience. These guys were very professional and worked hard to earn my business. I would gladly buy from them again.thanks Ben!

Was not interested in this vehicle. Price too expensive

It was a wonderful experience dealing with the team at action Automotive true professionals at their job, making buying a car easy and stress free, very helpful and understanding.

Quick, fast and deal was done!! Excellent customer service and the entire staff was amazing! Highly recommend you go check them out!

I give him five stars did wonderful

My dealings with the staff at Action Automotive was probably the most pleasant experience I ever had with any dealership. You are greeted by a bunch of Customer Oriented, True Professionals. Everyone who works there will show you nothing but Courtesy, but the two names that I remember the most are, Judd Addy and Muhammad Farooq. Not to mention after searching the web for a couple of days. I could personally find no other dealership that could beat the Great Deals offered at Action Automotive Preowned Cars....

The car was clean and the sales person appeared to be honorable.

Very helpful . Got me approved for a truck in no time .

Salesman was nice but theytried to low ball me on trade and found every issue that wasn't based on facts. Own came up with some stuff abt trade that wasn't true.

Diego is an outstanding general manager. We have been emailing each other due to my being sick. Diego took the time from his busy schedule to say he hopes I am feeling well soon and he looks forward to meeting me. WOW, a general manager who care about a customer whom he has never met. I am looking forward to my visit with Diego and hope to be driving off his lot in my new car. Diego, thanks for caring about the customer whom you have never met. Your professional people skills are second to none.

I received a call from Diego. He was very professional, patient, kind, and extremely informative. I will be going to test drive vehicle in a couple of days, with the incentive of purchasing. I will also refer others. Thank you Diego.

Answered most of my questions. May need to update their digital capabilities w/their website. Had a question regarding the EPA mileage and received a poorly visual screenshot and a referral from them for me to check the Federal website. The mileage estimate should be included in the digital brochure. Also, had to discover that the car I was interested in had been sold by looking on the website. This was while I'd been conversing w/one of their sales agent about the car. Overall, they were reputable though and seemed to be interested in trying to answer any questions.

While I did not purchase the vehicle, Diego was most responsive . He did every thing he could possibly do to create a positive buying experience. All of my contact was by telephone since I live 150 miles from the dealer. He always responded quickly to my calls and emails.

Got a response once, then once I explained my situation, I never heard back from them and magically the listing was gone. Didn't tell me if they just couldn't help me or if the car had been sold. Poor customer service.

Dealing with them was better than with other dealers over the years. Their pricing was fair, response was excellent. I am awaiting the title which is in transit.

Quick response, friendly staff

Dealer did respond via email as requested

Very nice personnel. Helped me with all my questions and concerns. I love my car! They gave me an amazing price! I have recommended them already!

I didn't went there, but the personne a call is very helpfull,